Question / Help Sound problem

[VeNOM2099]

I'm having the same issue since upgrading to Studio (MP) 0.13. There is no sound coming from my capture source (Xbox One or Xbox 360) while streaming or recording. If I stream content from my PC, sound works fine. I had set all my Audio devices manually, but I set them back to default to test, and I still get no sound.

I tried uninstalling and re-installing. I tried downgrading back to 0.13.0 from 0.13.1, but the problem persists.

ADDENDUM: I forgot to mention I use a Hauppauge Colossus 2 as my capture device and I'm trying to record from an Xbox 360 and/or Xbox One using an HDMI cable.

UPDATE: I figured out why there was no sound - I was still using the R1 version of 0.13.1. After I uninstalled and installed it using the current version of 13.1, I was able to get sound back, but now it's all choppy.

 

[Jack0r]

Moved to its own thread as you have a different problem now.
You mean the recording is choppy? Please show us a log file!

 

[VeNOM2099]

Oh Good! I thought someone had deleted it from the other thread. LOL

I'm at work right now, but I'll attach the log file in my next post when I get home. What is the default location for the OBS log file?

.. And thanks for the reply!

Actually, I can link you a short example from my stream earlier today:

http://www.twitch.tv/venom3099/v/43608759

As you can see, the sound from my mic is fine, but the sound coming from the capture device is distorted and choppy.

 

[SiamTux]

Hi !
I think my issue is quite similar, as I didn't have sound after a few minutes using 0.13.0, and now sound is choppy too (sometimes it starts ok and a few minutes later it stops being ok)

I streamed 2 minutes to show an example, and below is the log file related to this video.
Video : http://www.twitch.tv/siamtux/v/43626041
Log : https://gist.github.com/anonymous/c659974e02a74903cf0f

Hope this helps !
Note : I tried Sample rate 48000 in Audio settings (will probably use this in the future as I could understand the Hauppauge card sends at 48000 sample rate), but the issue is still present.

 

[VeNOM2099]

Here's my log file: https://gist.github.com/2a21895f49028b935fc8