Question / Help [SOLVED] Suddenly high package loss after OBS crash

[WilliWLP]

Hey guys,
Yesterday my OBS (Studio) crashed while streaming on Twitch and now suddenly I'm experiencing a lot of package loss (about 40%) while my brandwith is according to OBS veeery unstable (800kb/s-4500kb/s). I've already called my ISP and they searched for any interferences but said the line should be fine and I shouldn't have any trouble. I'm not streaming with Wifi so I have no clue why I have such a high package loss o.O

Here's an example what it looks like: https://www.twitch.tv/williwlp/v/87511587

What I've already tried:
- disabling/enabling SLI
- from 60fps to 30fps
- different resolutions
- checked all cables
- tried another ethernetcable
- different games
- switching from OBS Studio to OBS Classic (still about 40% package loss)
- updating the NVIDIA drivers
- disabling the Windows updates
- tried different CPU presets
- tried different servers
- tried 44.1khz instead of 48khz
- rebooting my router
- resetting my router
- deleting all scenes
- completely reinstalling OBS (studio+classic)
- called the ISP
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My OBS settings (because I'm from Austria the settings are in German, sorry :/)
Stream: http://prntscr.com/cebq76
Output: http://prntscr.com/cebrip
Audio: http://prntscr.com/cebqhu
Video: http://prntscr.com/cebqlo
Advanced: http://prntscr.com/cebr71
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My PC-Specs:

• GPU: 2x MSI GeForce GTX 980ti (SLI)
• CPU: Intel Core i7-5820K
• Mainboard: MSI Godlike Gaming
• RAM: 32GB KLEVV Cras RED
• PSU: Corsair AX1200i
• SSD: Samsung 850 Pro 1tb
• HDD: 2x Western Digital Caviar Black 2tb

ISP: A1
Connection: A1 Hybrid Boost 50k (will be upgraded to 100k tomorrow)
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Best regards and thanks for your help, William :)

 

[Beardedbob]

All your settings look fine for the UL BW of 10mb but your OBS log is showing "Number of dropped frames due to insufficient bandwidth/connection stalls: 7753 (38.5%)" which points towards your ISP. I would leave it and see if this changes if it does then you know its your ISP who usually don't know there is a problem or deny it.

Did you change anything before this happened? might be worth trying another cat5 cable also just to rule that out.

 

[WilliWLP]

No that's the strange thing it crashed and suddenly I was experiencing this extremely high package loss.. :/ I've already tried another Cat5 cable but nothing has changed at all.

 

[WilliWLP]

I just got called by my ISP that the package loss was was caused due to technical problems. Just tested it and works fine! Thanks for your help :D

 

[Beardedbob]

I just got called by my ISP that the package loss was was caused due to technical problems. Just tested it and works fine! Thanks for your help :D

No problem, you can never trust them :-p

 

[WilliWLP]

Haha yeah x'D