Bug Report Skype crashing with Virtual Cam

johnstdc

New Member
Running OBS Virtual Cam through Skype for Business (latest version) and everything worked great--until I updated to OBS 24.0.3. Everything within OBS runs fine, but now Skype for Business crashes when trying to view Skype Video settings or running OBS-cam video in chat. Use for school morning announcements and crapped out mid-day Friday while updating. Won't get to look at it again until Monday morning. Kinda desperate for advice. Thanks in advance.

Latest log file

15:40:59.239: CPU Name: Intel(R) Core(TM) i5-8500 CPU @ 3.00GHz
15:40:59.239: CPU Speed: 3000MHz
15:40:59.239: Physical Cores: 6, Logical Cores: 6
15:40:59.239: Physical Memory: 16163MB Total, 12542MB Free
15:40:59.239: Windows Version: 10.0 Build 17134 (revision: 1184; 64-bit)
15:40:59.239: Running as administrator: false
15:40:59.239: Aero is Enabled (Aero is always on for windows 8 and above)
15:40:59.239: Windows 10 Gaming Features:
15:40:59.239: Game DVR: Off
15:40:59.240: Sec. Software Status:
15:40:59.241: Cisco AMP for Endpoints: enabled (AV)
15:40:59.241: Windows Defender Antivirus: disabled (AV)
15:40:59.241: Windows Firewall: enabled (FW)
15:40:59.241: Windows Defender Antivirus: disabled (ASW)
15:40:59.241: Cisco AMP for Endpoints: enabled (ASW)
15:40:59.242: Current Date/Time: 2019-12-13, 15:40:59
15:40:59.242: Browser Hardware Acceleration: true
15:40:59.242: Portable mode: false
15:40:59.502: OBS 24.0.3 (64-bit, windows)
15:40:59.502: ---------------------------------
15:40:59.514: ---------------------------------
15:40:59.514: audio settings reset:
15:40:59.514: samples per sec: 44100
15:40:59.514: speakers: 2
15:40:59.514: ---------------------------------
15:40:59.514: Initializing D3D11...
15:40:59.514: Available Video Adapters:
15:40:59.515: Adapter 0: Intel(R) UHD Graphics 630
15:40:59.515: Dedicated VRAM: 134217728
15:40:59.515: Shared VRAM: 4179251200
15:40:59.515: output 0: pos={0, 0}, size={1280, 1024}, attached=true
15:40:59.515: output 1: pos={1280, 0}, size={1280, 1024}, attached=true
15:40:59.517: Loading up D3D11 on adapter Intel(R) UHD Graphics 630 (0)
15:40:59.530: D3D11 loaded successfully, feature level used: b000
15:40:59.886: ---------------------------------
15:40:59.886: video settings reset:
15:40:59.886: base resolution: 1920x1080
15:40:59.886: output resolution: 960x540
15:40:59.886: downscale filter: Bicubic
15:40:59.886: fps: 30/1
15:40:59.886: format: NV12
15:40:59.886: YUV mode: 601/Partial
15:40:59.886: NV12 texture support not available
15:40:59.886: Audio monitoring device:
15:40:59.886: name: Default
15:40:59.886: id: default
15:40:59.887: ---------------------------------
15:40:59.892: [CoreAudio encoder]: Adding CoreAudio AAC encoder
15:40:59.892: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
15:41:00.223: [AMF] AMF Test failed due to one or more errors.
15:41:00.223: Failed to initialize module 'enc-amf.dll'
15:41:00.237: [obs-browser]: Version 2.7.15
15:41:00.237: [obs-browser]: Blacklisted device detected, disabling browser source hardware acceleration.
15:41:00.240: Loading iOS Camera Plugin (version 2.5.1)
15:41:00.251: starting virtual-output on VirtualCam'1'
15:41:00.254: Couldn't find VLC installation, VLC video source disabled
15:41:00.256: No blackmagic support
15:41:00.259: ---------------------------------
15:41:00.259: Loaded Modules:
15:41:00.259: win-wasapi.dll
15:41:00.259: win-mf.dll
15:41:00.259: win-ivcam.dll
15:41:00.259: win-dshow.dll
15:41:00.259: win-decklink.dll
15:41:00.259: win-capture.dll
15:41:00.259: vlc-video.dll
15:41:00.259: text-freetype2.dll
15:41:00.259: rtmp-services.dll
15:41:00.259: obs-x264.dll
15:41:00.259: obs-vst.dll
15:41:00.259: obs-virtualoutput.dll
15:41:00.259: obs-transitions.dll
15:41:00.259: obs-text.dll
15:41:00.259: obs-qsv11.dll
15:41:00.259: obs-outputs.dll
15:41:00.260: obs-ios-camera-source.dll
15:41:00.260: obs-filters.dll
15:41:00.260: obs-ffmpeg.dll
15:41:00.260: obs-browser.dll
15:41:00.260: image-source.dll
15:41:00.260: frontend-tools.dll
15:41:00.260: enc-amf.dll
15:41:00.260: decklink-ouput-ui.dll
15:41:00.260: coreaudio-encoder.dll
15:41:00.260: ---------------------------------
15:41:00.260: ==== Startup complete ===============================================
15:41:00.280: Switched to Preview/Program mode
15:41:00.280: ------------------------------------------------
15:41:00.285: All scene data cleared
15:41:00.285: ------------------------------------------------
15:41:00.294: [WASAPISource::WASAPISource] Device '{0.0.0.00000000}.{6500d3d0-0bd6-4949-a9f4-3fb477456308}' not found. Waiting for device
15:41:00.294: [WASAPISource::WASAPISource] Device '{0.0.1.00000000}.{6b862111-9bff-4136-80c1-00fb9fab7d7a}' not found. Waiting for device
15:41:00.295: [WASAPISource::WASAPISource] Device '{0.0.1.00000000}.{20d87fd1-1cc0-44c0-8969-4eff52c636a5}' not found. Waiting for device
15:41:00.296: Failed to open file 'C:/Users/Announcegkes/Desktop/weather/Science-Fair%20Logo.jpg': No such file or directory
15:41:00.296: gs_image_file_init_internal: Failed to load file 'C:/Users/Announcegkes/Desktop/weather/Science-Fair%20Logo.jpg'
15:41:00.296: [image_source: 'Pennies 4 Patients'] failed to load texture 'C:/Users/Announcegkes/Desktop/weather/Science-Fair%20Logo.jpg'
15:41:00.297: Failed to open file 'C:/Users/Announcegkes/Desktop/weather/news-tv-studio-set-60-virtual-green-screen-background-loop_4_xrso_nl__F0000.png': No such file or directory
15:41:00.297: gs_image_file_init_internal: Failed to load file 'C:/Users/Announcegkes/Desktop/weather/news-tv-studio-set-60-virtual-green-screen-background-loop_4_xrso_nl__F0000.png'
15:41:00.297: [image_source: 'Weather studio background'] failed to load texture 'C:/Users/Announcegkes/Desktop/weather/news-tv-studio-set-60-virtual-green-screen-background-loop_4_xrso_nl__F0000.png'
15:41:00.297: Failed to open file 'C:/Users/Announcegkes/Desktop/weather/hurricane.jpg': No such file or directory
15:41:00.297: gs_image_file_init_internal: Failed to load file 'C:/Users/Announcegkes/Desktop/weather/hurricane.jpg'
15:41:00.297: [image_source: 'Image'] failed to load texture 'C:/Users/Announcegkes/Desktop/weather/hurricane.jpg'
15:41:00.369: Failed to open file 'C:/Users/Announcegkes/Desktop/Backup/Broadcast laptop stuff/Watch DOGS logo.png': No such file or directory
15:41:00.369: gs_image_file_init_internal: Failed to load file 'C:/Users/Announcegkes/Desktop/Backup/Broadcast laptop stuff/Watch DOGS logo.png'
15:41:00.369: [image_source: 'Watch DOGS logo'] failed to load texture 'C:/Users/Announcegkes/Desktop/Backup/Broadcast laptop stuff/Watch DOGS logo.png'
15:41:00.370: [window-capture: 'Window Capture'] update settings:
15:41:00.370: executable: Notebook.exe
15:41:00.421: warning: deprecated pixel format used, make sure you did set range correctly
15:41:00.751: Failed to open file 'C:/Users/Announcegkes/Desktop/image.png': No such file or directory
15:41:00.751: gs_image_file_init_internal: Failed to load file 'C:/Users/Announcegkes/Desktop/image.png'
15:41:00.751: [image_source: 'Number of Day'] failed to load texture 'C:/Users/Announcegkes/Desktop/image.png'
15:41:00.751: init_animated_gif: Failed to open file 'C:/Users/Announcegkes/Desktop/no ASL.gif'
15:41:00.751: [image_source: 'Word of week pic'] failed to load texture 'C:/Users/Announcegkes/Desktop/no ASL.gif'
15:41:00.864: Source ID 'vlc_source' not found
15:41:00.864: Failed to create source 'VLC Video Source'!
15:41:00.878: Switched to scene 'Off Air'
15:41:00.880: ------------------------------------------------
15:41:00.880: Loaded scenes:
15:41:00.880: - scene 'Standing By':
15:41:00.880: - source: 'Stand By' (image_source)
15:41:00.880: - source: 'GKES Logo' (image_source)
15:41:00.880: - scene 'Intro/Outro':
15:41:00.880: - source: 'BrowserSource' (browser_source)
15:41:00.880: - source: 'News Background' (image_source)
15:41:00.880: - source: 'GKES Logo' (image_source)
15:41:00.880: - scene 'News':
15:41:00.880: - source: 'News Background' (image_source)
15:41:00.880: - source: 'Front Camera' (dshow_input)
15:41:00.880: - filter: 'Chroma Key' (chroma_key_filter)
15:41:00.880: - source: 'Footer' (group)
15:41:00.880: - source: 'Banner' (image_source)
15:41:00.880: - source: 'GKES Logo 2' (image_source)
15:41:00.880: - source: 'Text (GDI+)' (text_gdiplus)
15:41:00.880: - scene 'Pledge of Allegiance':
15:41:00.880: - source: 'Flag' (image_source)
15:41:00.880: - source: 'Front Camera' (dshow_input)
15:41:00.880: - filter: 'Chroma Key' (chroma_key_filter)
15:41:00.880: - source: 'Footer' (group)
15:41:00.880: - source: 'Banner' (image_source)
15:41:00.880: - source: 'GKES Logo 2' (image_source)
15:41:00.880: - source: 'Text (GDI+) 2' (text_gdiplus)
15:41:00.880: - scene 'Glenkirk Pledge':
15:41:00.880: - source: 'Sky background' (image_source)
15:41:00.880: - source: 'GKES Logo' (image_source)
15:41:00.880: - source: 'Front Camera' (dshow_input)
15:41:00.880: - filter: 'Chroma Key' (chroma_key_filter)
15:41:00.880: - source: 'Footer' (group)
15:41:00.880: - source: 'Banner' (image_source)
15:41:00.880: - source: 'GKES Logo 2' (image_source)
15:41:00.880: - source: 'Text (GDI+) 3' (text_gdiplus)
15:41:00.880: - scene 'Birthday':
15:41:00.880: - source: 'Brithday' (image_source)
15:41:00.880: - source: 'Zigi Camera' (dshow_input)
15:41:00.880: - monitoring: monitor and output
15:41:00.880: - filter: 'Chroma Key' (chroma_key_filter)
15:41:00.880: - source: 'Footer' (group)
15:41:00.880: - source: 'Banner' (image_source)
15:41:00.880: - source: 'GKES Logo 2' (image_source)
15:41:00.880: - source: 'Text (GDI+) 4' (text_gdiplus)
15:41:00.881: - scene 'Lunch':
15:41:00.881: - source: 'Lunch background' (image_source)
15:41:00.881: - source: 'Zigi Camera' (dshow_input)
15:41:00.881: - monitoring: monitor and output
15:41:00.881: - filter: 'Chroma Key' (chroma_key_filter)
15:41:00.881: - source: 'Footer' (group)
15:41:00.881: - source: 'Banner' (image_source)
15:41:00.881: - source: 'GKES Logo 2' (image_source)
15:41:00.881: - source: 'Text (GDI+) 5' (text_gdiplus)
15:41:00.881: - scene 'Mrs Land':
15:41:00.881: - source: 'Pennies 4 Patients' (image_source)
15:41:00.881: - source: 'Zigi Camera' (dshow_input)
15:41:00.881: - monitoring: monitor and output
15:41:00.881: - filter: 'Chroma Key' (chroma_key_filter)
15:41:00.881: - source: 'Footer' (group)
15:41:00.881: - source: 'Banner' (image_source)
15:41:00.881: - source: 'GKES Logo 2' (image_source)
15:41:00.881: - source: 'GKES Weather' (text_gdiplus)
15:41:00.881: - scene 'Watchdog Dad':
15:41:00.881: - source: 'Watch DOGS logo' (image_source)
15:41:00.881: - source: 'Zigi Camera' (dshow_input)
15:41:00.881: - monitoring: monitor and output
15:41:00.881: - filter: 'Chroma Key' (chroma_key_filter)
15:41:00.881: - source: 'Footer' (group)
15:41:00.881: - source: 'Banner' (image_source)
15:41:00.881: - source: 'GKES Logo 2' (image_source)
15:41:00.881: - source: 'Text (GDI+) 6' (text_gdiplus)
15:41:00.881: - scene 'KG Number of Day':
15:41:00.881: - source: 'Number of Day' (image_source)
15:41:00.881: - source: 'Zigi Camera' (dshow_input)
15:41:00.881: - monitoring: monitor and output
15:41:00.881: - filter: 'Chroma Key' (chroma_key_filter)
15:41:00.881: - source: 'Footer' (group)
15:41:00.881: - source: 'Banner' (image_source)
15:41:00.881: - source: 'GKES Logo 2' (image_source)
15:41:00.881: - source: 'Text (GDI+) 7' (text_gdiplus)
15:41:00.881: - scene 'Word of the Week':
15:41:00.881: - source: 'Word of week pic' (image_source)
15:41:00.881: - source: 'Zigi Camera' (dshow_input)
15:41:00.881: - monitoring: monitor and output
15:41:00.881: - filter: 'Chroma Key' (chroma_key_filter)
15:41:00.881: - source: 'Footer' (group)
15:41:00.881: - source: 'Banner' (image_source)
15:41:00.881: - source: 'GKES Logo 2' (image_source)
15:41:00.881: - source: 'Text (GDI+) 8' (text_gdiplus)
15:41:00.881: - scene 'Off Air':
15:41:00.881: - source: 'Image 10' (image_source)
15:41:00.881: - scene 'Buses':
15:41:00.881: - source: 'Window Capture' (window_capture)
15:41:00.881: - source: 'Banner' (image_source)
15:41:00.881: - source: 'Quiet' (text_gdiplus)
15:41:00.881: - filter: 'Scroll' (scroll_filter)
15:41:00.881: - scene 'Video':
15:41:00.881: - source: 'VLC Video Source' (vlc_source)
15:41:00.881: - monitoring: monitor and output
15:41:00.881: - scene '2nd Grade Weather hurricanes':
15:41:00.881: - source: 'Weather studio background' (image_source)
15:41:00.881: - source: 'Image' (image_source)
15:41:00.881: - source: 'Front Camera' (dshow_input)
15:41:00.881: - filter: 'Chroma Key' (chroma_key_filter)
15:41:00.881: - source: 'Footer' (group)
15:41:00.881: - source: 'Banner' (image_source)
15:41:00.881: - source: 'GKES Logo 2' (image_source)
15:41:00.881: - source: 'Weather text' (text_gdiplus)
15:41:00.881: - scene 'sample 3rd':
15:41:00.881: - source: '3rd camera' (dshow_input)
15:41:00.881: ------------------------------------------------
15:41:01.160: ---------------------------------
15:41:01.160: [DShow Device: 'Front Camera'] settings updated:
15:41:01.160: video device: USB 2861 Device
15:41:01.160: video path: \\?\usb#vid_eb1a&pid_5051&mi_00#6&1298c10a&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{54353d15-e717-4d94-b574-685ce1a209e9}
15:41:01.160: resolution: 640x480
15:41:01.160: fps: 29.97 (interval: 333667)
15:41:01.160: format: YUY2
15:41:01.174: 3rd camera: data.GetDevice failed
15:41:01.174: 3rd camera: Video configuration failed
15:41:01.197: ---------------------------------
15:41:01.197: [DShow Device: 'Zigi Camera'] settings updated:
15:41:01.197: video device: V4K USB Camera
15:41:01.197: video path: \\?\usb#vid_1778&pid_0224&mi_00#6&39ac633e&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
15:41:01.197: resolution: 640x480
15:41:01.197: fps: 30.00 (interval: 333333)
15:41:01.197: format: YUY2
15:41:01.327: warning: deprecated pixel format used, make sure you did set range correctly
15:49:13.093: Output 'VirtualOutput': stopping
15:49:13.093: Output 'VirtualOutput': Total frames output: 14785
15:49:13.093: Output 'VirtualOutput': Total drawn frames: 14761 (14786 attempted)
15:49:13.093: Output 'VirtualOutput': Number of lagged frames due to rendering lag/stalls: 25 (0.2%)
15:49:13.097: virtual-output stop
 

Narcogen

Active Member
You'll probably need to wait for an update to the plugin, or switch to using NDI instead with Skype. (In that configuration, Skype addresses the camera directly and produces NDI feeds that you read in OBS with the OBS-NDI plugin, eliminating the need for the Virtualcam plugin to also use your camera feed in OBS.
 

johnstdc

New Member
Appreciate the suggestion, but NDI/Skype won't work since I'm using multiple camera sources. Instead rolled back to v. 24.0-rc2 until a fix comes out in another update. Thanks.
 
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