Question / Help Runtime Error!

[Dillerin]

Hello guys, first of all sorry for my english!


Since a lot of month, i never had a problem with OBS Studio!
But since yesterday, when i lunch Obs Studio i have this message who appear at random time! Some times when i lunch, sometimes ten minutes after, etc..

HEre is the message!

I tried to install a lot of visual C++ package...

When the error message appear, it's make crash my animate overlay, the animate overlay is no more animate (he is frozen) but i can continue to record/stream.

 

[Dillerin]

When i click OK on the error message , i have this : https://image.noelshack.com/fichiers/2017/22/1496393959-1.png ,

it says, there is a problem that make crashes the program. Windows gonna stop it and tell you if a solution is possible.

If i click on "Déboguer" it's gonna open me visual studio with this : https://image.noelshack.com/fichiers/2017/22/1496394129-2.png

Please help guys

 

[R1CH]

This is usually caused by 3rd party DLLs / plugins. Check for any system-wide hooking software or any buggy plugins you have have installed.

 

[Dillerin]

Soory im french,

If i understand well what you're telling me, it's an other software who makes obs crash?

I just try to lunch obs without any other software and i got a new message "oops obs crash"

I post you the first part of the report :

Unhandled exception: c0000005
Date/Time: 2017-06-02, 12:13:13
Fault address: 7FFABCAC4FBC (c:\program files (x86)\obs-studio\bin\64bit\libx264-148.dll)
libobs version: 19.0.2
Windows version: 10.0 build 14393 (revision: 1198; 64-bit)
CPU: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz


Thread 2690 (Crashed)
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
000000FFA3CF4180 00007FFABCAC4FBC 0000000000000000 0000000000000000 0000000000000000 00007FFABCA31EE1 libx264-148.dll!0x7ffabcac4fbc
000000FFA3CF4220 00007FFABCA72A65 0000025E2DE46AA0 000000FFA3CF5EF0 000000FFA3CF4E3F 000000FFA3CF5EF0 libx264-148.dll!0x7ffabca72a65
000000FFA3CF4310 00007FFABC9EBD49 0000000000000000 0000000000000000 0000000000000000 000000FFA3CF4E40 libx264-148.dll!0x7ffabc9ebd49
000000FFA3CF43C0 00007FFABC9EA4EB 0000000000000000 0000025E00000000 0000025E1F5A5060 0000000000000000 libx264-148.dll!0x7ffabc9ea4eb
000000FFA3CFAB70 00007FFABC9E9B1C 0000025E2DDEE1C0 00007FFABC9F81FA 0000000000000000 0000000000000000 libx264-148.dll!0x7ffabc9e9b1c
000000FFA3CFF8C0 00007FFABCAC361A 0000000000000000 0000000000000000 0000000000000000 0000000000000000 libx264-148.dll!0x7ffabcac361a
000000FFA3CFF900 00007FFABCAC37F3 0000025E1F555140 0000000000000000 0000025E1F555140 0000000000000000 libx264-148.dll!0x7ffabcac37f3
000000FFA3CFF930 00007FFABCAC3DA5 0000025E1F55F3A0 0000000000000000 0000000000000000 0000000000000000 libx264-148.dll!0x7ffabcac3da5
000000FFA3CFF960 00007FFAE731B2BA 00007FFAE7370670 0000025E1F555140 0000000000000000 0000000000000000 msvcrt.dll!0x7ffae731b2ba
000000FFA3CFF990 00007FFAE731B38C 0000000000000000 0000000000000000 0000000000000000 0000000000000000 msvcrt.dll!0x7ffae731b38c
000000FFA3CFF9C0 00007FFAE8A38364 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffae8a38364
000000FFA3CFF9F0 00007FFAE9DB70D1 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffae9db70d1

 

[R1CH]

Crashes in x264 generally indicate unstable hardware (bad overclock, overheating, faulty RAM).

 

[Dillerin]

I don't have overclock on my pc ,




when im running obs for the overheating

And my pc no lagging more than usual ,i can continue to play games for exemple, so i don't think it's ram. And since 3 month i never had this problem with the same PC. This is so strange!

 

[Dillerin]

No more run time error, but the stream/recording still crashes after few minutes...

Same report, i rly don't think it's a problem of hardware guys, 8 GO RAM , i5 6600 , and amd radeon r9 380 , if with this i can't just stream a google page, there is a little problem...

I think this guy have the same problem : https://obsproject.com/forum/thread...ashing-after-5-10-minutes-of-streaming.68971/

 

[Fenrir]

Nothing has changed with the x264 library since version 18, it's unlikely to be an OBS issue. x264 crashes like that indicate failing hardware in nearly all cases.

 

[Dillerin]

I think it's a problem with the last windows update on some computer, do you think it's possible? We're a few to have this problem today on the forum, since 2 days, the windows update was 31 May!
Do you think it's possible?


Atm i go on the old OBS and all it's OKAY

 

[Fenrir]

Which version did you roll back to?

 

[Dillerin]

The first one, before studio

 

[Fenrir]

OBS Classic is no longer supported.

 

[Dillerin]

Yep i know, i just said i go back to OBS classic, cause obs studio doesn't work with me since 31 May, exactly after the windows update.

 

[Dillerin]

Hello guys, i do some test since the last time, and i need yout help once again! Thanks a lot
First of all, since i have up the power of my GPU & CPU FAN and after this, no more x264 error , but still runtime error visual c++.
So after you tell me it's a Hardware failling , i do a run with memtest, to testing my ram , i test 1700 Mo * 4 on memtest, cause i have 8 giga and results are 0 errors!

So after i have test my CPU with LinX , and i have an error around 4 minutes of testing , do you think it's the cpu who makes crashe OBS? During the test my cpu almost hit 90c. But when i stream it's around 50c max.

In an over way , with the runtime error, i can continue to stream , but when a first runtime error pop-up , the desk-song crashes (no longeur song from games etc...) and the streams have some colors variatons .

Do you think i need to test my GPU to? Thanks guys! Realy need your help! Streaming il almost my job since 3 month.