Question / Help Ripsaw gameplay freezing in OBS since updating graphic drivers

[Matthew Timberlake]

I have an Intel Core i5 4th Gen processor at 3.3Ghz, 8GB RAM and Intel HD graphics. When I first started using my Razer Ripsaw and OBS it was working fine, the video from the Ripsaw into OBS was perfect but the CPU was being pushed to the max (around 90% CPU usage) which meant streaming to Facebook was difficult unless quality was dropped significantly. I did some looking and it appeared that my Intel Graphics Drivers were not up to date, but since downloading the updates, my CPU usage is now between 10-20% for OBS which is brilliant, but the gameplay footage in OBS freezes randomly....sometimes after a few seconds of loading up the program and sometimes after a minute or so.

I can't work out what has now caused this issue, it was working before perfectly when the CPU was doing everything, but obviously meant I couldn't stream anything without dropping the quality right down

I appreciate any help you can give me

This is the last log I had:

23:42:39.736: CPU Name: Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz
23:42:39.736: CPU Speed: 3292MHz
23:42:39.736: Physical Cores: 4, Logical Cores: 4
23:42:39.736: Physical Memory: 4095MB Total, 4095MB Free (NOTE: 2 or 4 gigs max is normal for 32bit programs)
23:42:39.736: Windows Version: 6.3 Build 9600 (revision: 17415)
23:42:39.736: Running as administrator: false
23:42:39.736: Aero is Enabled (Aero is always on for windows 8 and above)
23:42:39.744: OBS 0.15.4 (windows)
23:42:39.744: ---------------------------------
23:42:39.745: ---------------------------------
23:42:39.745: audio settings reset:
23:42:39.745: samples per sec: 44100
23:42:39.745: speakers: 2
23:42:39.746: ---------------------------------
23:42:39.746: Initializing D3D11..
23:42:39.746: Available Video Adapters:
23:42:39.746: Adapter 1: Intel(R) HD Graphics 4600
23:42:39.746: Dedicated VRAM: 134217728
23:42:39.746: Shared VRAM: 1879048192
23:42:39.746: output 1: pos={0, 0}, size={1920, 1080}, attached=true
23:42:39.747: Loading up D3D11 on adapter Intel(R) HD Graphics 4600 (0)
23:42:39.752: D3D11 loaded sucessfully, feature level used: 45056
23:42:40.230: ---------------------------------
23:42:40.230: video settings reset:
23:42:40.230: base resolution: 1920x1080
23:42:40.230: output resolution: 1280x720
23:42:40.230: fps: 30/1
23:42:40.230: format: NV12
23:42:40.231: ---------------------------------
23:42:40.239: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
23:42:40.240: LoadLibrary failed for 'nvEncodeAPI.dll', error: 126
23:42:40.248: Couldn't find VLC installation, VLC video source disabled
23:42:40.328: No blackmagic support
23:42:40.407: ---------------------------------
23:42:40.408: Loaded Modules:
23:42:40.408: win-wasapi.dll
23:42:40.408: win-mf.dll
23:42:40.408: win-dshow.dll
23:42:40.408: win-decklink.dll
23:42:40.408: win-capture.dll
23:42:40.408: vlc-video.dll
23:42:40.408: text-freetype2.dll
23:42:40.408: rtmp-services.dll
23:42:40.408: obs-x264.dll
23:42:40.408: obs-transitions.dll
23:42:40.408: obs-qsv11.dll
23:42:40.408: obs-outputs.dll
23:42:40.408: obs-filters.dll
23:42:40.408: obs-ffmpeg.dll
23:42:40.408: image-source.dll
23:42:40.408: coreaudio-encoder.dll
23:42:40.408: ==== Startup complete ===============================================
23:42:40.409: All scene data cleared
23:42:40.409: ------------------------------------------------
23:42:40.427: WASAPI: Device 'Speakers (High Definition Audio Device)' initialized
23:42:40.436: WASAPI: Device 'Microphone (High Definition Audio Device)' initialized
23:42:40.439: Switched to scene 'Scene'
23:42:40.439: ------------------------------------------------
23:42:40.439: Loaded scenes:
23:42:40.439: - scene 'Scene':
23:42:40.439: - source: 'Video Capture Device' (dshow_input)
23:42:40.439: ------------------------------------------------
23:42:40.453: ---------------------------------
23:42:40.453: [DShow Device: 'Video Capture Device'] settings updated:
23:42:40.453: video device: Razer Ripsaw Game Capture Card Video
23:42:40.453: video path: \\?\usb#vid_1532&pid_0d00#201001500377#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{351effbf-44e3-2c99-5c0c-d0bbf166b0eb}
23:42:40.453: resolution: 1920x1080
23:42:40.453: fps: 30.00 (interval: 333333)
23:42:40.453: format: YUY2
23:42:40.454: using video device audio: yes
23:42:40.454: sample rate: 48000
23:42:40.454: channels: 2
23:42:40.454: audio type: Capture
23:42:40.457: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
23:42:40.918: Update check: last known remote version is 0.15.4
23:42:41.203: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
23:43:14.275: adding 23 milliseconds of audio buffering, total audio buffering is now 69 milliseconds

 

[Roids0777]

What's up buddy. I have the same issue myself. I've been told that using a USB 3.1 to pcie adapter will clear this up. Going to test it myself today. I also think this might be an issue with the windows 10 anniversary edition.