Bug Report Random Crashes!

[LuckyLIVE]

OBS is crashing from time to time for no given reason.

I can't reproduce it but sometimes it happens when I am switching a scene by pressing the hotkey or changing music in Spotify or just random freezing.

Log files were uploaded ... any ideas?

 

[Harold]

And the crashlog?

 

[LuckyLIVE]

Sorry, forgot that ... here we go ... :D

 

[Harold]

I strongly suspect the elgato at this point.

 

[LuckyLIVE]

Is it the elgato in general or just my old one?
Can I stop that problem by upgrading to HD 60 S ... ???

 

[Harold]

In general. The underlying problem is in their software.

 

[LuckyLIVE]

Is that confirmed officially?
Has elgato been informed about that?

Are there any known issues with the avermedia LGX?

What could be an alternative?

 

[LuckyLIVE]

Update to specify the issue: The crashes only happen when switching scenes with a hotkey.

I use an old Razer Nostromo as button bord to trigger certain scenes with hotkeys.

Sometimes immediately, sometimes after several hours of streaming by showing an alert that OBS has crashed like it did today!

Do you really think that this has something to do with elgato?