Random Audio Glitch / Crackling From Elgato 4K60 Pro – Fixed Temporarily by Disabling/Re-Enabling Source

Troley

New Member
Hi,


I’m experiencing a random audio glitch issue while streaming with a dual PC setup and I’m trying to determine whether this is an OBS buffering/timestamp issue or a capture card limitation.


Setup:​


  • Dual PC setup (Gaming PC → HDMI → Streaming PC)
  • Elgato 4K60 Pro (used as Video Capture Device in OBS)
  • OBS Studio (latest version)
  • NVENC (new), CBR 6000 kbps
  • Audio bitrate 160 kbps
  • 48 kHz everywhere (Windows playback/recording + OBS)
  • Elgato source → Buffering set to Disable

The Issue:​


After some time (not always, and not at a specific interval), the audio from the Elgato source starts glitching. Viewers report:


  • crackling / digital distortion
  • brief corrupted audio bursts
  • sounds like a buffer glitch

Important details:


  • I do NOT hear the glitch locally.
  • It only happens on the stream output.
  • Resetting (disabling and re-enabling) the Elgato source immediately fixes the issue.
  • No dropped frames.
  • No encoding lag.
  • No rendering lag.
  • CPU/GPU usage stable.

What I’ve already tried:​


  • All devices forced to 48 kHz
  • Disabled buffering in the Elgato source
  • No duplicate audio captures
  • Monitoring set to Monitor Off
  • NVENC preset set to Quality (no Look-ahead, no Psycho Visual Tuning)
  • OBS priority set to High

The issue still happens randomly after some time, but not every stream.

Here is the clip how it sound like: Audio Glitch The audio switch from normal to corrupted happens at 8 second.



It's driving me crazy because I cant monitor my output all the time, and viewers ekhm not always report that the issue is present. What can it be?

Thanks.​

 
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