Problems with sound

[Remolo]

Hello and good morning!

I have a new laptop and I have installed OBS again. But unfortunately there are now problems.

As soon as I start recording a video, for example from YouTube or any other, I hear the sound of the video for a second or two, then a croak and then the sound stops. Most of the time the video starts to stutter. Only when I close OBS and restart the video again, it runs normally and without error again.

My log file: https://obsproject.com/logs/R5cEJ9BoMZxsWSDd

Pleas help!

 

[AaronD]

As soon as I start recording a video, for example from YouTube or any other...

You're aware that that violates YouTube's terms of service, right? And if that recording goes anywhere beyond your own personal consumption, you're also infringing the copyright on it?

 

[Remolo]

I just used YouTube as an example. Of course, I don't do anything that violates copyright. I only mentioned YouTube as an example because most people can try out my problems with the sound.

 

[AaronD]

Okay.

The automated analyzer doesn't come up with anything significant, which you can get to from my signature.
But a manual look shows that it's flooded with these:

08:37:29.526: WASAPI: Device 'Mikrofonarray (Realtek(R) Audio)' [48000 Hz] initialized
08:37:29.606: WASAPI: Device 'Lautsprecher (Realtek(R) Audio)' [48000 Hz] initialized
08:37:31.087: Device 'Mikrofonarray (Realtek(R) Audio)' invalidated. Retrying (source: Mikrofon-/AUX-Audio)
08:37:31.093: Device 'Lautsprecher (Realtek(R) Audio)' invalidated. Retrying (source: Desktop-Audio)

So you definitely have *something* wrong with your audio. Windows' permissions, perhaps? That's a new thing in Windows 10, I believe. But I'd think that not having that permission would not allow it to work at all, whereas you do get a few seconds of "something". Still worth checking though.

 

[Remolo]

Ok, thanks!

And what does that mean, what can I do?

By the way, I use Win11. I have no idea why windows 10 is posted.

 

[AaronD]

And what does that mean, what can I do?

Unfortunately, I don't have a Windows box anymore to explore and give you a roadmap. Just go through all the settings, related or not, and see if you can figure out what each one does or might do. Remember what you change and where it was, so if you break something else, you can put it back.

By the way, I use Win11. I have no idea why windows 10 is posted.

I checked the log again. Maybe I missed it? Nope, it says 10 in one place and 10/11 in another.

I've had a broken system on a Raspberry Pi before, that mostly ran okay but reported itself incorrectly, so that an app automatically downloaded the wrong version of a plugin. I asked on that forum about why the plugin didn't work, and we soon discovered that the command line to ask what type of system it is (and likely what the app used to choose which version to download), gave a clearly wrong answer. So I ended up wiping that Amazon-pre-installed system and reinstalling it officially. That fixed it.

Maybe you have something similar? Incorrect self-reporting, which leads to any number of other problems? Where did your present system come from?