Bug Report Problem with the integrated camera

musiclifestyle

New Member
Hello,
Can you help me to resolve this error? It doesn't open the app (I don't know how to fix it):

info: Imac: Selected device 'Cámara FaceTime HD (integrada)'
info: Imac: Using preset 960x540
[mov,mp4,m4a,3gp,3g2,mj2 @ 0x7fa87f084e00] decoding for stream 0 failed
2020-04-27 11:38:16.161 obs[1173:145046] Can't find surface
2020-04-27 11:38:16.163 obs[1173:145046] Trying to get Surface
2020-04-27 11:38:16.163 obs[1173:145046] Unable to lookup surface
2020-04-27 11:38:16.163 obs[1173:145046] Surface is 0x0
[swscaler @ 0x7fa87ea0c000] deprecated pixel format used, make sure you did set range correctly
[swscaler @ 0x7fa87ea0c000] Warning: data is not aligned! This can lead to a speed loss
2020-04-27 11:38:17.164 obs[1173:145046] Can't find surface
2020-04-27 11:38:17.165 obs[1173:145046] Trying to get Surface
2020-04-27 11:38:17.166 obs[1173:145046] Unable to lookup surface
2020-04-27 11:38:17.166 obs[1173:145046] Surface is 0x0
 

kwai

New Member
I'm having the same issue, new install on a friend's computer. (macbook laptop).
Basically OBS works fine till she selects the FaceTime HD camera as a video source. Then it crashes. This issue is repeatable.
 

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  • OBSJoani2020-04-27 11-28-50.txt
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