Question / Help PC Blue screen of death when recording (UNEXPECTED_STORE_EXCEPTION)

lucaspaglia3

New Member
Hey! Ive just installed a new GPU on my pc and decided to get some Apex Legends recording going, but after 10 min of recording my pc crashes and a BSOD appears stating the error UNEXPECTED_STORE_EXCEPTION. I tried searching for answers on google but nothing related pops up.

The same thing happened when trying to record with Amds Relive

My first guess is that when there is high disk usage, since im using only 1 HDD for OS games and recording, the pc just crashes? Can anyone explain to me why is this happening? I have also checked HDD health with CrystalDiskInfo and its ok.

My current rig:
  • Msi B350M PRO-VH PLUS (MS-7BO7)
  • Ryzen 2600
  • 8GB Kingston Ram @ 2400Mhz
  • AMD RX 570 4GB
 

R1CH

Forum Admin
Developer
Check your BIOS is up to date, Ryzen CPUs have been known to ship with defects that can cause crashing.
 

lucaspaglia3

New Member
Update: Tried recording without using AVC ( AMDs encoder ) and the BSOD wont show up anymore, however, using x264 records at way worse performance than avc used to. So the problem seems to be with AMDs encoder, I tried reinstalling radeon drivers and even installing earlier versions of the driver but the error still persists. Any suggestions?
 
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