Bug Report OBSS crashes before startup AMD Graphics Card

[David Wescott]

Hi there,

Just updated the graphics driver and OBSS and now OBSS isn't working anymore. I have tried deleting old OBS preferences, I have unistalled the AMD drivers and that fixed it but as soon as AMD drivers were installed the OBSS wouldn't open. I have a Gigabyte AMD Radeon R9 380 G1, with latest drivers and latest plugins for OBS.

Crash report attached

 

[Suslik V]

Post OBS Studio log-file too.

 

[David Wescott]

18:51:49.614: CPU Name: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
18:51:49.614: CPU Speed: 3093MHz
18:51:49.615: Physical Cores: 4, Logical Cores: 4
18:51:49.615: Physical Memory: 2047MB Total, 2047MB Free (NOTE: 2 or 4 gigs max is normal for 32bit programs)
18:51:49.615: Windows Version: 10.0 Build 14393 (revision: 447; 64-bit)
18:51:49.615: Running as administrator: false
18:51:49.615: Aero is Enabled (Aero is always on for windows 8 and above)
18:51:49.615: Portable mode: false
18:51:49.625: OBS 0.16.5 (windows)
18:51:49.625: ---------------------------------
18:51:49.626: ---------------------------------
18:51:49.627: audio settings reset:
18:51:49.627: samples per sec: 44100
18:51:49.627: speakers: 2
18:51:49.628: ---------------------------------
18:51:49.628: Initializing D3D11..
18:51:49.628: Available Video Adapters:
18:51:49.629: Adapter 1: AMD Radeon (TM) R9 380 Series
18:51:49.629: Dedicated VRAM: 3221225472
18:51:49.629: Shared VRAM: 1073676288
18:51:49.629: output 1: pos={0, 0}, size={1920, 1080}, attached=true
18:51:49.631: Loading up D3D11 on adapter AMD Radeon (TM) R9 380 Series (0)
18:51:49.640: D3D11 loaded sucessfully, feature level used: 45056
18:51:50.245: ---------------------------------
18:51:50.245: video settings reset:
18:51:50.245: base resolution: 1920x1080
18:51:50.245: output resolution: 1280x720
18:51:50.245: downscale filter: Bicubic
18:51:50.245: fps: 30/1
18:51:50.245: format: NV12
18:51:50.246: ---------------------------------
18:51:50.248: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
18:51:50.249: [AMF Encoder] Version 1.4.1.5-1.3.0.5
18:51:50.251: [AMF Encoder] Runtime Library is on Version 1;3;0;5;1.2;201609161520.
18:51:50.251: [AMF Encoder] Gathering Capability Information...

 

[Xaymar]

You are still on Driver 16.9.2, upgrade to 16.11.3 and then retry. Make sure it is a clean driver install.