Question / Help OBS w/ Logitech Brio 4k / Background Remove

[mbze430]

So recently Logitech and Personify joined up and they have this new background remove where it will automatically maskout the background without a chromakey or user intervention.

Now according to Personify, it should work with OBS, however I am constantly getting crashes when I use the Logitech Brio Background Remove drivers.

If I use the standard Logitech Brio drivers it seems to work just fine.

So I am not sure if this should be a Bug Report or Help.....If mod wants to change it later....


attached is the log

 

[c3r1c3]

According to the crash report the issue is with the Logitech Drivers:
0000001DAFB6FDD0 00007FFE452B6BEF 00000121E0AEC9A0 0000000000000000 00000121805E6000 0000000000096000 logivirtualcamx64.ax!0x7ffe452b6bef

and it's their DirectShow filter.

Best thing would be to contact Logitech and let them know that their driver is crashing, and if they think it's something with OBS, to have them contact the OBS team.

Also you mentioned that Personify stated that it should work with OBS. Do you have any instructions from them on how to setup the webcam with OBS? It would be interesting to see what they say.