OBS update hasn't installed PTZ plug in

Brookers55

New Member
I finally made the leap from Version 27 to Version 30 on Sunday. However Version 30 has left me without the PTZ camera plug in - it failed to install it.

What do I do. I can see the group of PTZ files in the OBS plug in 64 bit folder that were working in the previous version but there is no PTZ control appearing in the Docks menu. Where has it gone?

This is the very reason I've delayed updating because I always seem to have a problem with settings etc when I do this.

Any advice most gratefully received - I need the PTZ controls for live streaming our Sunday church service.
 

Lawrence_SoCal

Active Member
LOTS (innumerous) threads on the OBS Studio UI change with v28, requiring in most cases updated plugins. Also, there is typically a warning on OBS Studio install. The exact process (update plugin before/after, or uninstall before OBS Studio update), depends on each specific plugin
OBS Studio does NOT update 3rd party plugins for you, nor handle upgrade path/compatibility with plugins (essentially)

most likely, you have old plugin(s) that need updating to work. A simple plugin update may work, or may not ... as noted above, depends on the specific plugin.

You should have exported Settings/Scene collection in OBS Studio before the upgrade, as well as a full PC backup (just in case)

Best guess - read up on the plugin documentation/thread, and/or contact plugin author, for guidance. Most likely, if plugin on this site, that it has its own discussion thread.

Fingers crossed, and most likely, you'll be able to recover. But, to be on safe side, you need to be prepared to completely uninstall OBS Studio, wipe all related files (including plugins), and start over [truly worst case]. Don't give up to easily on repairing what you did (upgrade without doing homework on plugins, and ignoring OBS Studio upgrade install warning)... most likely, fixable without too much effort
 

Brookers55

New Member
LOTS (innumerous) threads on the OBS Studio UI change with v28, requiring in most cases updated plugins. Also, there is typically a warning on OBS Studio install. The exact process (update plugin before/after, or uninstall before OBS Studio update), depends on each specific plugin
OBS Studio does NOT update 3rd party plugins for you, nor handle upgrade path/compatibility with plugins (essentially)

most likely, you have old plugin(s) that need updating to work. A simple plugin update may work, or may not ... as noted above, depends on the specific plugin.

You should have exported Settings/Scene collection in OBS Studio before the upgrade, as well as a full PC backup (just in case)

Best guess - read up on the plugin documentation/thread, and/or contact plugin author, for guidance. Most likely, if plugin on this site, that it has its own discussion thread.

Fingers crossed, and most likely, you'll be able to recover. But, to be on safe side, you need to be prepared to completely uninstall OBS Studio, wipe all related files (including plugins), and start over [truly worst case]. Don't give up to easily on repairing what you did (upgrade without doing homework on plugins, and ignoring OBS Studio upgrade install warning)... most likely, fixable without too much effort
Thanks Lawrence. I think I've got it installed now successfully. I'll heed your warning and not upgrade again - I stick with what works. My needs are not complex.
 

Lawrence_SoCal

Active Member
Thanks Lawrence. I think I've got it installed now successfully.
congrats
I'll heed your warning and not upgrade again - I stick with what works. My needs are not complex.
Not at all what you should take from my post.
What works today will stop working at some point, almost guaranteed (as I'll explain below).

OBS Studio if Free, Open-Source software (FOSS), which means the onus is on the user to do more due diligence. Users fail to do this regularly, to their peril. In the case of OBS Studio, you have to do your homework before upgrading, not that upgrading itself is the problem. As a matter of fact, you shouldn't be streaming from an unsupported, patched, secured Operating System (OS). And OS changes over time mean not updating applications, especially one that dives this deep into lower-level aspect of code to facilitate efficient screen captures, means you are more than likely going to HAVE to update OBS Studio over time.
Especially in smaller, HoW scenario, with volunteers, I'm all for 'don't fix what isn't broken' approach, but that doesn't mean 'not upgrade again'. that is NOT viable, you just need to plan accordingly. I have no need, and actually a strong bias towards NOT chasing latest app updates, if the changes don't impact me (and not security related threat I'm vulnerable to - and yes, that takes some expertise to evaluate/determine). However, getting to far behind is also its own problem. For example, a OS change means a plugin stops working, and you are on old version of plugin and OBS Studio ... but the fix is only in a more current plugin release, which has a requirement for recent OBS Studio... now you hare forced to rush a full OBS Studio environment upgrade (possibly Sun AM before service).
For OBS Studio, v28 was a big change, and I'd argue it was not well communicated. If one was 'in the know, following this forum or similar and BETA release discussions', then yes, but otherwise real easy to get caught out as you were (though you did have to ignore a warning when you upgraded). There are bound to be other future significant version changes as well, especially if the industry moves even further from x86 instruction set to ARM based. IF you have a streaming setup that works, I'd be inclined to say being a Full version or two behind is ok, but after that, the effort required for adequate oversight/mgmt of the environment (if it is going to remain stable/reliable, and available) is going to go up (no free lunch). Windows 10 support will end soon, meaning Win11 migrations for many. so one can defer maintenance for a certain amount of time, but as the old saying goes, 'pay me now, or pay me later' and later usually costing a LOT more .. take your pick

What would be nice is if there was a curated site that posted known current issues (there have been OS and video driver updates that have caused issues). Always nice to be forewarned vs tripping up right before a service broadcast. I follow these forums, so I haven't bothered to search to see if anyone maintains such a 'list'. The OBS Studio Release Notes cover new features and fixes, so always a good idea to review that with every release.

In your case, what I'd advise is somethign to similar to what I've done, which is to document the streaming environment and how to run it (for other volunteers). Then there is more detailed technical documentation of exactly what is installed and how it is configured, including plugins. In the 'keep-it-simple' approach, if one has limited number of plugins (I think I set up 2, maybe 3), then researching plugin updates _before_ doing an OBS Studio update gets relatively easy. With OBS Studio v28, it took days/weeks/months, but eventually plugin authors and/or the community would post concise instructions on upgrade path (and some bug releases of OBS Studio itself, which is normal). One simply needed to map out which plugins to update before OBS Studio, which ones to uninstall first, and those that needed to be disabled, but upgraded later, and those that wouldn't cause OBS Studio startup problems after upgrade, and those plugins then could be promptly updated afterwards. I'm sure the recent addition of an OBS Studio startup safe mode was driven in part for this very reason.
 

AmyGM

New Member
Thanks Lawrence. I think I've got it installed now successfully. I'll heed your warning and not upgrade again - I stick with what works. My needs are not complex.
Brookers55: I know this is an old thread, but about 6 months our PTZ controls finally broke when we updated without realizing it would be an issue. Eventually, I went back to a previous version of OBS that worked with PTZ controls. However I'm now at a point as described by Lawrence re: not staying updated and now I'm having issues with sound not working. What has your continued experience been? I don't think PTZ Controls ever got updated, but I need to check again. I'm in your same situation - livestreaming worship service with volunteers.
 

Lawrence_SoCal

Active Member
With Win10 'free' support ending this Oct, and our HoW livestream PC being Win11 upgradeable, this summer will be our upgrade time.. I am NOT looking forward to the PoS that is Win11... but whatever...

Naturally, I'll be doing a FULL disk backup first... then OS upgrade only ... test... thoroughly...
Then I'll move onto updating rest of livestream environment, including our Panasonic PTZ control s/w... Unfortunately their new PTZ control software doesn't upgrade (natively) from prior version [didn't on my first test.. anyway]? I'm going to have to contact support on that one..

With only 2 or 3 plugins in use... and limited use of those... I'm likely to go with simpler fresh install of everything and re-create settings (vs trying any 'upgrade'... but.. we'll see... needs research... I'll be upgrading quite a few versions and crossing the v28 boundary in the process)

We've had issues over the years.. and the documentation I created came in VERY handy. I'll be seeing if the OBS v31 and Facebook issue (TLS?) resolves, or I may not upgrade to v31
 
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