Bug Report OBS unable to record anything

  • Thread starter Deleted member 83485
  • Start date
D

Deleted member 83485

For an unknown reason when I try and record anything with OBS it comes up with the error code:
"An unspecified error occurred while recording."

Here is my log.
https://gist.github.com/b40cbfbd724f96b9acd911f0e62b1daf

The weird thing is that I had been able to do a test record before and it worked perfectly fine.
Hopefully someone is able to help me out.

Thanks in Advance!
 

Suslik V

Active Member
Try to create new Profile and new Scene Collection and try to record (just record! don't add any sources or make changes, just record the black screen). Any changes in log?
 
D

Deleted member 83485

Try to create new Profile and new Scene Collection and try to record (just record! don't add any sources or make changes, just record the black screen). Any changes in log?

Thank you for the help Suslik V!

I was able to record the black screen without the error coming up so that works.
https://gist.github.com/a4a09b8b5799abb0b7678e8bcaa46220

I looked through the log and it didn't seem to fail at any point during recording.
Did I change a setting that made that error popup? It looks I might have. I'll have a look.

EDIT 1: I tried recording a game without touching the settings and it worked just fine albeit without the correct settings. I'm going to try and find out which setting is causing this error.

EDIT 2: I've gone through every setting I changed while setting it up and it appears I added too many audio tracks. If you create more than 2 audio tracks it has an unspecified error and will not record but if you instead select it as only one audio track then it works. IF you stuffed up like me and select 2 and try to change ti back to 1 audio track it STILL does not work. This may actually be a bug.
 
Last edited by a moderator:

Suslik V

Active Member
May you post step-by-step how to reproduce the bug? (all steps including right after you create new Profile and new Scene Collection, like clicking at mixer, at settings, at scenes when you hit recording button and when error rise etc.)
 
D

Deleted member 83485

May you post step-by-step how to reproduce the bug? (all steps including right after you create new Profile and new Scene Collection, like clicking at mixer, at settings, at scenes when you hit recording button and when error rise etc.)

I just updated to 0.16.5 but that shouldn't change anything.

Step by Step Instructions:

1. Delete and Create Profile and Scene Selection to reset settings.
2. Click on File and click on Settings.
3. Click on the Video Side Tab.
4. Change Output Display Resolution to the Base Resolution.
5. Change Downscale Filter to Lanczos.
6. Change 'Common Fps Values' Value to 60.
7. Click on the Audio Side Tab.
8. Change Desktop Audio Device to Default or Speakers.
9. Change Mic/Auxiliary Audio Device to Default or Microphone.
10. Click on the Hotkeys Side Tab.
11. Change Start and Stop recording to F9.
12. Click on the Output Side Tab. Change output mode to Advanced
13. Click on the Recording Tab.
14. Change recording path a different one (2nd Internal Drive).
15. Change recording format to mp4.
16. Change encoder to NVENC H.264.
17. Change Rate Control to CQP.
18. Change CQP value to 18.

Those are all the setting I changed BEFORE it didn't work.
This is what causes the error.

19. Check the second check box in the audio track. Here is a picture.

As soon as you click apply the "An unspecified error occurred while recording." will popup.
If you try and change it by unchecking the audio track second box it does not fix the problem.

Hopefully I haven't missed anything Suslik V.
 

Suslik V

Active Member
Hmm, we need someone with NVENC H.264 onboard to confirm. Because, if follow your steps for x264 - nothing happens to me. Are you sure that message rises
...As soon as you click apply the "An unspecified error occurred while recording." will popup...
and you don't hit recording button (F9 in your case)? Is this first run of OBS Studio after PC reboot (no streaming etc.)?

What encoder is selected for streaming? If the same NVENC - try to change it to x264.
 
D

Deleted member 83485

Hmm, we need someone with NVENC H.264 onboard to confirm. Because, if follow your steps for x264 - nothing happens to me. Are you sure that message rises and you don't hit recording button (F9 in your case)? Is this first run of OBS Studio after PC reboot (no streaming etc.)?

What encoder is selected for streaming? If the same NVENC - try to change it to x264.

Sorry Suslik V, it is as just after I push the F9 key that the error occurs not as soon as you click apply. I don't know why I said that...

This was the first thing I opened up. I did not stream prior to opening it.

Streaming was already on x264 so it can't be that.

I will try and follow my own instructions and try x264 on recording and see if it does or does not work.

EDIT 1: Tried to record with x264 and it still did not work.
 
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