Bug Report OBS Suddenly stops broadcast

J

josslive

New Member
Hi dear guys! I have an issue with latest 24.0.6 OBS for Mac.
The OBS suddenly stops to make a broadcasting on FB. We do both - stram on-line with cameras and with media file. All of them in 52 min or 80-90 min stops to traslate the media. The bandwidth, that located in the right down corner shows 0 kb/s, screen by the link: https://www.dropbox.com/s/qcs8ge7lo5f1y9f/Screenshot 2020-04-05 23.22.48.png?dl=0

if I restart the application OBS the streaming is continue.
Could you please help me to resolve this issue?

I use MacBook Pro 2017
i5 3,1 GhZ, 8GB RAM
Mac OS Catalina 10.15.3
 

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  • 2020-04-05 22-50-24.txt
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Narcogen

Narcogen

Active Member
Your computer is losing its network connection to Facebook.

20:12:19.759: WriteN, RTMP send error 32 (433 bytes)
20:12:19.761: WriteN, RTMP send error 32 (102 bytes)
20:12:19.761: WriteN, RTMP send error 9 (42 bytes)
20:12:19.761: [rtmp stream: 'simple_stream'] Disconnected from rtmps://rtmp-api.facebook.com:443/rtmp/
20:12:19.761: Output 'simple_stream': Reconnecting in 7 seconds..
20:12:19.761: [rtmp stream: 'simple_stream'] Freeing 788 remaining packets
20:12:26.765: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
20:12:26.766: Could not resolve rtmp-api.facebook.com: Unknown error (0)
20:12:26.766: Output 'simple_stream': Reconnecting in 7 seconds..
20:12:26.766: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -2

Wiki - Dropped Frames And General Connection Issues | OBS

* [Dropped frames](#dropped-frames) * [Possible causes of dropped frames](#possible-causes-of-dropped-frames) * [Solutions](#solutions) * Network-related * [Dynamic …
obsproject.com obsproject.com
 
J

josslive

New Member
Narcogen said:
Your computer is losing its network connection to Facebook.

20:12:19.759: WriteN, RTMP send error 32 (433 bytes)
20:12:19.761: WriteN, RTMP send error 32 (102 bytes)
20:12:19.761: WriteN, RTMP send error 9 (42 bytes)
20:12:19.761: [rtmp stream: 'simple_stream'] Disconnected from rtmps://rtmp-api.facebook.com:443/rtmp/
20:12:19.761: Output 'simple_stream': Reconnecting in 7 seconds..
20:12:19.761: [rtmp stream: 'simple_stream'] Freeing 788 remaining packets
20:12:26.765: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://rtmp-api.facebook.com:443/rtmp/...
20:12:26.766: Could not resolve rtmp-api.facebook.com: Unknown error (0)
20:12:26.766: Output 'simple_stream': Reconnecting in 7 seconds..
20:12:26.766: [rtmp stream: 'simple_stream'] Connection to rtmps://rtmp-api.facebook.com:443/rtmp/ failed: -2

Wiki - Dropped Frames And General Connection Issues | OBS

* [Dropped frames](#dropped-frames) * [Possible causes of dropped frames](#possible-causes-of-dropped-frames) * [Solutions](#solutions) * Network-related * [Dynamic …
obsproject.com obsproject.com
Click to expand...

Dear Narcogen, thank you for the reply. And what I should to make? When I've stopping the stream and start it again, the stream is continue correctly in same channel in FB (in FB I uncheck the option "When stream stops, stop the Live").

OBS has an option connect again when connection is lost, I switched on this function also. Why does OBS do not re-connect to FB repeatedly?

I attache latest LOG file, when OBS has lost connection.
 

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Narcogen

Narcogen

Active Member
The suggestions for how to resolve this problem are all listed at the link in my reply. The issue is either your local network (network card, cabling, router), with your ISP, or at Facebook. It is not an issue with your configuration of OBS.
 
Narcogen

Narcogen

Active Member
It's possible for your computer's network connection to appear to be functioning in some aspect and not in others.

It's possible to be able to load the front page of Facebook, while being unable to send an RTMP stream to Facebook's ingest server.

OBS is attempting to reconnect after a configurable delay.

23:44:16.582: WriteN, RTMP send error 32 (431 bytes)
23:44:16.583: WriteN, RTMP send error 32 (102 bytes)
23:44:16.583: WriteN, RTMP send error 9 (42 bytes)
23:44:16.583: [rtmp stream: 'adv_stream'] Disconnected from rtmps://rtmp-api.facebook.com:443/rtmp/
23:44:16.583: Output 'adv_stream': stopping
23:44:16.583: Output 'adv_stream': Total frames output: 20212 (21187 attempted)
23:44:16.583: Output 'adv_stream': Total drawn frames: 21162 (21223 attempted)
23:44:16.583: Output 'adv_stream': Number of lagged frames due to rendering lag/stalls: 61 (0.3%)
23:44:16.583: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 975 (4.6%)
23:44:16.583: Output 'adv_stream': Reconnecting in 7 seconds..
2
 
W

WonderCat

New Member
Are there any updates on this issue? I have been experiencing the same thing with the difference that disconnections occur one immediately after the other after the first one.

For those who have experienced the issue, has the issue disappeared after days or weeks perhaps because it was a temporary Facebook Live disservice?

Thank you
 
W

WonderCat

New Member
For those who experienced disconnection repeatedly after a few minutes from the beginning of the streaming, here (OBS studio forum) there are indications about possible causes

Bye
 
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