Question / Help OBS Studio White Screen Preview Screen

Munchy Poro

New Member
I got a problem whenever I start / run OBS. I have the latest from their webpage (September 9, 2018 | 8:30 am Philippine Standard Time). Before I had a black screen and I didn't knew what to do. I tried restarting, uninstalling, running it as administrator, running in x64 but still no progress.

Here's the log regarding my system and the obs:
OBS 22.0.2 (64-bit, windows) log file uploaded at 2018-09-22, 08:24:23

08:24:02.009: CPU Name: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
08:24:02.009: CPU Speed: 2808MHz
08:24:02.009: Physical Cores: 4, Logical Cores: 8
08:24:02.009: Physical Memory: 12156MB Total, 9605MB Free
08:24:02.009: Windows Version: 10.0 Build 17134 (revision: 285; 64-bit)
08:24:02.009: Running as administrator: false
08:24:02.009: Aero is Enabled (Aero is always on for windows 8 and above)
08:24:02.009: Windows 10 Gaming Features:
08:24:02.009: Game Bar: On
08:24:02.009: Game DVR: On
08:24:02.009: Game DVR Background Recording: On
08:24:02.012: Sec. Software Status:
08:24:02.013: Windows Defender Antivirus: enabled (AV)
08:24:02.013: Norton Security: disabled (AV)
08:24:02.014: Norton Security: disabled (FW)
08:24:02.014: Windows Firewall: enabled (FW)
08:24:02.014: Windows Defender Antivirus: enabled (ASW)
08:24:02.014: Browser Hardware Acceleration: true
08:24:02.014: Portable mode: false
08:24:02.107: OBS 22.0.2 (64-bit, windows)
08:24:02.107: ---------------------------------
08:24:02.108: ---------------------------------
08:24:02.108: audio settings reset:
08:24:02.108: samples per sec: 44100
08:24:02.108: speakers: 2
08:24:02.118: ---------------------------------
08:24:02.118: Initializing D3D11...
08:24:02.118: Available Video Adapters:
08:24:02.123: Adapter 1: NVIDIA GeForce GTX 1050
08:24:02.123: Dedicated VRAM: 4216324096
08:24:02.123: Shared VRAM: 2078394368
08:24:02.123: output 1: pos={0, 0}, size={1920, 1080}, attached=true
08:24:02.123: Adapter 2: Intel(R) HD Graphics 630
08:24:02.123: Dedicated VRAM: 134217728
08:24:02.123: Shared VRAM: 2078394368
08:24:02.128: Loading up D3D11 on adapter NVIDIA GeForce GTX 1050 (0)
08:24:02.427: D3D11 loaded successfully, feature level used: 45056
08:24:03.101: ---------------------------------
08:24:03.101: video settings reset:
08:24:03.101: base resolution: 1920x1080
08:24:03.101: output resolution: 1920x1080
08:24:03.101: downscale filter: Bicubic
08:24:03.101: fps: 30/1
08:24:03.101: format: NV12
08:24:03.101: YUV mode: 601/Partial
08:24:03.103: Audio monitoring device:
08:24:03.103: name: Default
08:24:03.103: id: default
08:24:03.103: ---------------------------------
08:24:03.144: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
08:24:03.216: [CoreAudio encoder]: Adding CoreAudio AAC encoder
08:24:03.465: [AMF] AMF Test failed due to one or more errors.
08:24:03.465: Failed to initialize module 'enc-amf.dll'
08:24:03.559: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
08:24:03.574: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': The specified procedure could not be found.
08:24:03.574: (127)
08:24:03.574: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
08:24:03.597: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
08:24:03.620: [obs-browser]: Version 2.1.5
08:24:03.659: NVENC supported
08:24:03.822: Couldn't find VLC installation, VLC video source disabled
08:24:03.850: No blackmagic support
08:24:03.885: ---------------------------------
08:24:03.885: Loaded Modules:
08:24:03.885: win-wasapi.dll
08:24:03.885: win-mf.dll
08:24:03.885: win-dshow.dll
08:24:03.885: win-decklink.dll
08:24:03.885: win-capture.dll
08:24:03.885: vlc-video.dll
08:24:03.885: text-freetype2.dll
08:24:03.885: rtmp-services.dll
08:24:03.885: obs-x264.dll
08:24:03.885: obs-vst.dll
08:24:03.885: obs-transitions.dll
08:24:03.885: obs-text.dll
08:24:03.885: obs-qsv11.dll
08:24:03.885: obs-outputs.dll
08:24:03.885: obs-filters.dll
08:24:03.885: obs-ffmpeg.dll
08:24:03.885: obs-browser.dll
08:24:03.885: image-source.dll
08:24:03.885: frontend-tools.dll
08:24:03.885: enc-amf.dll
08:24:03.885: coreaudio-encoder.dll
08:24:03.885: ---------------------------------
08:24:03.885: ==== Startup complete ===============================================
08:24:03.892: Service '' not found
08:24:03.894: All scene data cleared
08:24:03.894: ------------------------------------------------
08:24:04.034: WASAPI: Device 'Speakers (Realtek High Definition Audio)' initialized
08:24:04.082: WASAPI: Device 'Microphone (Realtek High Definition Audio)' initialized
08:24:04.083: Switched to scene 'Scene'
08:24:04.084: ------------------------------------------------
08:24:04.084: Loaded scenes:
08:24:04.084: - scene 'Scene':
08:24:04.084: - source: 'Display Capture' (monitor_capture)
08:24:04.084: ------------------------------------------------
08:24:04.130: CalculateFileHash: Failed to open file 'C:\Users\Zedrick Bontogon\AppData\Roaming\obs-studio\updates\whatsnew.json':
08:24:04.133: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
08:24:08.696: ==== Shutting down ==================================================
08:24:08.704: Switched to scene '(null)'
08:24:08.704: WASAPI: Device 'Speakers (Realtek High Definition Audio)' Terminated
08:24:08.709: WASAPI: Device 'Microphone (Realtek High Definition Audio)' Terminated
08:24:08.720: All scene data cleared
08:24:08.720: ------------------------------------------------
08:24:08.785: Freeing OBS context data
08:24:08.804: [Scripting] Total detached callbacks: 0
08:24:08.809: == Profiler Results =============================
08:24:08.809: run_program_init: 2384.07 ms
08:24:08.809: ┣OBSApp::AppInit: 34.442 ms
08:24:08.809: ┃ ┗OBSApp::InitLocale: 10.097 ms
08:24:08.809: ┗OBSApp::OBSInit: 2315.99 ms
08:24:08.809: ┣obs_startup: 5.362 ms
08:24:08.809: ┗OBSBasic::OBSInit: 2022.54 ms
08:24:08.809: ┣OBSBasic::InitBasicConfig: 0.375 ms
08:24:08.809: ┣OBSBasic::ResetAudio: 0.159 ms
08:24:08.809: ┣OBSBasic::ResetVideo: 994.679 ms
08:24:08.809: ┣OBSBasic::InitOBSCallbacks: 0.005 ms
08:24:08.809: ┣OBSBasic::InitHotkeys: 0.045 ms
08:24:08.809: ┣obs_load_all_modules: 782.2 ms
08:24:08.809: ┃ ┣obs_init_module(coreaudio-encoder.dll): 59.078 ms
08:24:08.809: ┃ ┣obs_init_module(enc-amf.dll): 236.06 ms
08:24:08.809: ┃ ┣obs_init_module(frontend-tools.dll): 4.124 ms
08:24:08.809: ┃ ┣obs_init_module(image-source.dll): 0.004 ms
08:24:08.809: ┃ ┣obs_init_module(obs-browser.dll): 4.13 ms
08:24:08.809: ┃ ┣obs_init_module(obs-ffmpeg.dll): 0.982 ms
08:24:08.809: ┃ ┃ ┗nvenc_check: 0.918 ms
08:24:08.809: ┃ ┣obs_init_module(obs-filters.dll): 0.016 ms
08:24:08.809: ┃ ┣obs_init_module(obs-outputs.dll): 0.01 ms
08:24:08.809: ┃ ┣obs_init_module(obs-qsv11.dll): 35.459 ms
08:24:08.809: ┃ ┣obs_init_module(obs-text.dll): 0.205 ms
08:24:08.809: ┃ ┣obs_init_module(obs-transitions.dll): 0.007 ms
08:24:08.809: ┃ ┣obs_init_module(obs-vst.dll): 0.002 ms
08:24:08.809: ┃ ┣obs_init_module(obs-x264.dll): 0.001 ms
08:24:08.809: ┃ ┣obs_init_module(rtmp-services.dll): 1.068 ms
08:24:08.809: ┃ ┣obs_init_module(text-freetype2.dll): 0.057 ms
08:24:08.809: ┃ ┣obs_init_module(vlc-video.dll): 0.043 ms
08:24:08.809: ┃ ┣obs_init_module(win-capture.dll): 0.094 ms
08:24:08.809: ┃ ┣obs_init_module(win-decklink.dll): 3.072 ms
08:24:08.809: ┃ ┣obs_init_module(win-dshow.dll): 1.254 ms
08:24:08.809: ┃ ┣obs_init_module(win-mf.dll): 0 ms
08:24:08.809: ┃ ┣obs_init_module(win-wasapi.dll): 0.007 ms
08:24:08.809: ┃ ┗reset_win32_symbol_paths: 0.064 ms
08:24:08.809: ┣OBSBasic::ResetOutputs: 6.676 ms
08:24:08.809: ┣OBSBasic::CreateHotkeys: 0.02 ms
08:24:08.809: ┣OBSBasic::InitService: 1.066 ms
08:24:08.809: ┣OBSBasic::InitPrimitives: 0.198 ms
08:24:08.809: ┗OBSBasic::Load: 192.132 ms
08:24:08.809: obs_hotkey_thread(25 ms): min=0.002 ms, median=0.005 ms, max=0.155 ms, 99th percentile=0.138 ms, 100% below 25 ms
08:24:08.809: audio_thread(Audio): min=0 ms, median=0.028 ms, max=0.092 ms, 99th percentile=0.064 ms
08:24:08.809: obs_graphics_thread(33.3333 ms): min=0.09 ms, median=1.118 ms, max=9.995 ms, 99th percentile=3.754 ms, 100% below 33.333 ms
08:24:08.809: ┣tick_sources: min=0.001 ms, median=0.01 ms, max=0.212 ms, 99th percentile=0.092 ms
08:24:08.809: ┣output_frame: min=0.083 ms, median=0.19 ms, max=3.74 ms, 99th percentile=0.741 ms
08:24:08.809: ┃ ┗gs_context(video->graphics): min=0.083 ms, median=0.189 ms, max=3.74 ms, 99th percentile=0.741 ms
08:24:08.809: ┃ ┣render_video: min=0.005 ms, median=0.009 ms, max=0.03 ms, 99th percentile=0.028 ms
08:24:08.809: ┃ ┃ ┗render_main_texture: min=0.003 ms, median=0.007 ms, max=0.027 ms, 99th percentile=0.025 ms
08:24:08.809: ┃ ┗gs_flush: min=0.073 ms, median=0.179 ms, max=0.732 ms, 99th percentile=0.611 ms
08:24:08.809: ┗render_displays: min=0 ms, median=0.905 ms, max=9.844 ms, 99th percentile=2.243 ms
08:24:08.809: =================================================
08:24:08.809: == Profiler Time Between Calls ==================
08:24:08.809: obs_hotkey_thread(25 ms): min=24.967 ms, median=25.885 ms, max=26.107 ms, 33.9695% within ±2% of 25 ms (0% lower, 66.0305% higher)
08:24:08.809: obs_graphics_thread(33.3333 ms): min=33.23 ms, median=33.333 ms, max=33.435 ms, 100% within ±2% of 33.333 ms (0% lower, 0% higher)
08:24:08.809: =================================================
08:24:08.817: Number of memory leaks: 0
 

RytoEX

Forum Admin
Forum Moderator
Developer
You need to set OBS to run on your Intel GPU to use Display Capture. Display Capture is not very efficient compared to Window Capture and Game Capture, so it is recommended to use those instead if possible.

If you must use Display Capture, follow the instructions in the Laptop performance guide for "I want to use Display Capture" / "Configure your system for Display Capture". Please note that this will make it impossible to use Window Capture and make it difficult to use Game Capture.
 
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