Question / Help OBS Studio Intel RealSense RS300 Camera GreenScreen problem

BiqGames

New Member
Hello,
I have problem after Windows 10 Creators Update launched.
My Razer Stargazer WebCam RS300 have problem while trying to launch it with GreenScreen.

All was working fine till this Windows 10 Creators Update I did yesterday.
After launching OBS Studio my
Intel(R) RealSense(TM) 3D Camera GreenScreen
didn't recognize and didn't initialize webcam. But normal webcam option is working so I can use it without greencreen option.

I have latest Intel drivers, OBS works same in ver 18.0.1 and 18.0.2, 32 or 64bit.
It's continous to crash with GreenScreen.

I got OBS Crash, log file attached.

I reciving that error in log file:
20:16:24.421: User added source 'Intel(R) RealSense(TM) 3D Camera GreenScreen' (win-ivcam) to scene 'Przerwa'
20:16:24.433: [win-ivcam (IVCamSource::CamThread): 'Intel(R) RealSense(TM) 3D Camera GreenScreen'] SegServer initialization error (-2)
20:16:24.433:



EDIT:
Foun this at intel dev forum:
https://communities.intel.com/commu...ible-with-intel-realsense-sr300-camera-driver

EDIT 2:
https://communities.intel.com/message/475161#475161
Intel staff informed. Waiting for reply.

EDIT 3:
Workaround:
I did work around. Shame Intel, Windows and Razer dev team.

1st. Go to Device Manager.
2nd. Go to Imagining Devices:

Right click - Intel(R) RealSense (TM) Camera SR300 Depth - delete with uninstall checkbox.

Right click - Intel(R) RealSense (TM) Camera SR300 RGB - uninstall.

Important: Don't restart PC yet till you deleted both.

If system ask to restart click No, and delete secondary driver and select Yes, if both deleted.

3rd. Restart PC

4th. Auto plug and play detect.

5th. Restart PC

6th. Try install intel_rs_dcm_sr300_3.3.27.5718.exe - if succesful go step 7th, if no go step 2nd, and continue.
7th. Checked version of installed drivers..If version and date are same as mine ur home baby, if not keep uninstalling drivers from device manager, but don't reinstall DCM - just skip that point. My Date and Version showed correct after few reapets of all steps:
 

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