Bug Report OBS Studio crashing after launching

blapflap

New Member
When I launched OBS Studio today, after a few seconds, it would crash. Instead of showing the OBS crash dialog, it would just go straight to "obs64.exe has stopped working"
I've tried launching it with admin privileges, running it with compatibility for Windows 7, I tried launching it in 32 bit, and no matter what it seems to crash.
Because of how it shuts down, there is no crash log made after it crashes.
I also tried to disable Razer Synapse, update my Nvidia drivers, and even reinstall entirely, but it still does not work.
I'm running Windows 7 64 bit.
 

blapflap

New Member
Problem Fixed.
After looking through some other logs myself, I found that after unplugging my headphones (which I thought was the problem) it still crashed. After further investigation, I found that the thing it was always doing before it crashed was updating the capture settings for my hardware (Elgato)
If you go to your OBS Studio log files (%appdata%\obs-studio\logs) and run OBS and switch scenes a few times and then let it crash, a new log file will be made. Click on that log file and scroll down until you see the phrase "User switched to scene".
Once you found that phrase go back up until the switched scene phrase goes away. You'll probably see OBS updating the settings for a device you have (for example, "[DShow Device: 'Video Capture Device'] settings updated:" or something like that.)
If you see that, then you'll find "video device:" or "audio device:" and there will be a name of a device next to that.
Look at the name of the device, and disconnect that device from your PC. Keep the log file open, and open OBS. If OBS does not crash, that device was the problem. Simply disconnect the device and reconnect it. If it does crash, then close the log file, and look at the newly made one. Repeat the procedure, determine the device, and then see which device is causing the problem. Mine was the Elgato connected to my PC, and all I had to do was disconnect it and reconnect it.
 
Top