OBS stream crashing but OBS still functioning

D

DjangoWho

New Member
So when I am streaming to Twitch everything starts normal then all of the sudden my stream goes offline. When I look at OBS my display is frozen and my bit rate shows 0. The timer will still go and I can navigate the menus perfectly fine. Strangest part is the when I click the "stop streaming" button OBS crashes. No other applications are affected.

Speed Test

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Logs from the most recent stream that dropped


22:09:08.359: CPU Name: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
22:09:08.360: CPU Speed: 4008MHz
22:09:08.360: Physical Cores: 4, Logical Cores: 8
22:09:08.360: Physical Memory: 32732MB Total, 26673MB Free
22:09:08.360: Windows Version: 10.0 Build 19041 (release: 2004; revision: 1110; 64-bit)
22:09:08.360: Running as administrator: true
22:09:08.360: Aero is Enabled (Aero is always on for windows 8 and above)
22:09:08.360: Windows 10 Gaming Features:
22:09:08.360: Game Bar: Off
22:09:08.360: Game DVR: Off
22:09:08.360: Game DVR Background Recording: Off
22:09:08.360: Hardware GPU Scheduler: On
22:09:08.361: Sec. Software Status:
22:09:08.362: Microsoft Defender Antivirus: enabled (AV)
22:09:08.362: Windows Firewall: enabled (FW)
22:09:08.363: Current Date/Time: 2021-07-18, 22:09:08
22:09:08.363: Browser Hardware Acceleration: true
22:09:08.363: Portable mode: false
22:09:08.516: OBS 27.0.1 (64-bit, windows)
22:09:08.516: ---------------------------------
22:09:08.562: ---------------------------------
22:09:08.562: audio settings reset:
22:09:08.562: samples per sec: 48000
22:09:08.562: speakers: 2
22:09:08.563: ---------------------------------
22:09:08.563: Initializing D3D11...
22:09:08.563: Available Video Adapters:
22:09:08.565: Adapter 0: NVIDIA GeForce GTX 1060 3GB
22:09:08.565: Dedicated VRAM: 3133145088
22:09:08.565: Shared VRAM: 4276430848
22:09:08.565: PCI ID: 10de:1c02
22:09:08.565: Driver Version: 30.0.14.7111
22:09:08.565: output 0: pos={0, 0}, size={1920, 1080}, attached=true, refresh=144, name=PHL 242E1GJ
22:09:08.566: output 1: pos={-1920, 0}, size={1920, 1080}, attached=true, refresh=60, name=Acer H213H
22:09:08.566: output 2: pos={1920, 0}, size={1080, 1920}, attached=true, refresh=60, name=Acer H213H
22:09:08.568: Loading up D3D11 on adapter NVIDIA GeForce GTX 1060 3GB (0)
22:09:08.633: D3D11 loaded successfully, feature level used: b000
22:09:08.633: DXGI increase maximum frame latency success
22:09:08.633: D3D11 GPU priority setup success
22:09:09.051: ---------------------------------
22:09:09.051: video settings reset:
22:09:09.051: base resolution: 1920x1080
22:09:09.051: output resolution: 1600x900
22:09:09.051: downscale filter: Lanczos
22:09:09.051: fps: 60/1
22:09:09.051: format: NV12
22:09:09.051: YUV mode: 709/Partial
22:09:09.051: NV12 texture support enabled
22:09:09.052: Audio monitoring device:
22:09:09.052: name: CABLE Input (VB-Audio Virtual Cable)
22:09:09.052: id: {0.0.0.00000000}.{8eb29fd9-7a45-474b-a66c-a9bbfc75ffa6}
22:09:09.055: ---------------------------------
22:09:09.056: Skipping module '../../obs-plugins/64bit/chrome_elf.dll', not an OBS plugin
22:09:09.057: Skipping module '../../obs-plugins/64bit/concrt140.dll', not an OBS plugin
22:09:09.060: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
22:09:09.061: Failed to load 'en-US' text for module: 'decklink-captions.dll'
22:09:09.063: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
22:09:09.096: [AMF] Unable to load 'amfrt64.dll', error code 126.
22:09:09.098: [AMF] AMF Test failed due to one or more errors.
22:09:09.098: Failed to initialize module 'enc-amf.dll'
22:09:09.158: Skipping module '../../obs-plugins/64bit/libcef.dll', not an OBS plugin
22:09:09.164: Skipping module '../../obs-plugins/64bit/libEGL.dll', not an OBS plugin
22:09:09.165: Skipping module '../../obs-plugins/64bit/libGLESv2.dll', not an OBS plugin
22:09:09.169: Skipping module '../../obs-plugins/64bit/msvcp140.dll', not an OBS plugin
22:09:09.171: [obs-browser]: Version 2.14.3
22:09:09.171: [obs-browser]: CEF Version 75.1.16+g16a67c4+chromium-75.0.3770.100
22:09:09.178: NVENC supported
22:09:09.179: [noise suppress: Nvidia RTX denoiser disabled, redistributable not found]
22:09:09.382: [obs-websocket] you can haz websockets (version 4.7.0)
22:09:09.382: [obs-websocket] qt version (compile-time): 5.10.1 ; qt version (run-time): 5.15.2
22:09:09.386: [obs-websocket] module loaded!
22:09:09.406: Skipping module '../../obs-plugins/64bit/Qt5Network.dll', not an OBS plugin
22:09:09.407: Module '../../obs-plugins/64bit/Qt5Network.dll' not loaded
22:09:09.424: Failed to load 'en-US' text for module: 'soundtrack-plugin.dll'
22:09:09.438: Failed to load 'en-US' text for module: 'StreamDeckPlugin.dll'
22:09:09.449: Skipping module '../../obs-plugins/64bit/ucrtbase.dll', not an OBS plugin
22:09:09.453: Skipping module '../../obs-plugins/64bit/vccorlib140.dll', not an OBS plugin
22:09:09.456: Skipping module '../../obs-plugins/64bit/vcruntime140.dll', not an OBS plugin
22:09:09.459: Couldn't find VLC installation, VLC video source disabled
22:09:09.470: A DeckLink iterator could not be created. The DeckLink drivers may not be installed
22:09:09.471: No blackmagic support
22:09:09.481: ---------------------------------
22:09:09.481: Loaded Modules:
22:09:09.481: win-wasapi.dll
22:09:09.481: win-mf.dll
22:09:09.481: win-dshow.dll
22:09:09.481: win-decklink.dll
22:09:09.481: win-capture.dll
22:09:09.481: vlc-video.dll
22:09:09.481: text-freetype2.dll
22:09:09.481: StreamDeckPlugin.dll
22:09:09.481: soundtrack-plugin.dll
22:09:09.481: rtmp-services.dll
22:09:09.481: obs-x264.dll
22:09:09.481: obs-websocket.dll
22:09:09.481: obs-vst.dll
22:09:09.481: obs-transitions.dll
22:09:09.481: obs-text.dll
22:09:09.481: obs-qsv11.dll
22:09:09.481: obs-outputs.dll
22:09:09.481: obs-filters.dll
22:09:09.481: obs-ffmpeg.dll
22:09:09.481: obs-browser.dll
22:09:09.481: image-source.dll
22:09:09.481: frontend-tools.dll
22:09:09.481: enc-amf.dll
22:09:09.481: decklink-ouput-ui.dll
22:09:09.481: decklink-captions.dll
22:09:09.481: coreaudio-encoder.dll
22:09:09.481: ---------------------------------
22:09:09.482: ==== Startup complete ===============================================
22:09:09.517: All scene data cleared
22:09:09.517: ------------------------------------------------
22:09:09.600: [Loaded global audio device]: 'VOD Audio for Soundtrack by Twitch'
22:09:09.618: WASAPI: Device 'Microphone (Blue Icicle)' [48000 Hz] initialized
22:09:09.618: [noise suppress: 'Noise Suppression'] NVAFX redist is not installed.
22:09:09.619: [Loaded global audio device]: 'Mic/Aux'
22:09:09.619: - filter: 'Noise Suppression' (noise_suppress_filter_v2)
22:09:09.619: - filter: 'Compressor' (compressor_filter)
22:09:09.649: adding 42 milliseconds of audio buffering, total audio buffering is now 42 milliseconds (source: Mic/Aux)
22:09:09.649:
22:09:09.853: [Media Source 'Media Source']: settings:
22:09:09.853: input: C:/Users/Django/Downloads/pexels-matthias-groeneveld-6742734.mp4
22:09:09.853: input_format: (null)
22:09:09.853: speed: 100
22:09:09.853: is_looping: yes
22:09:09.853: is_linear_alpha: no
22:09:09.853: is_hw_decoding: no
22:09:09.853: is_clear_on_media_end: yes
22:09:09.853: restart_on_activate: yes
22:09:09.853: close_when_inactive: no
22:09:09.894: WASAPI: Device 'Speakers (4- Logitech G533 Gaming Headset)' [48000 Hz] initialized
22:09:10.348: [duplicator-monitor-capture: 'Display Capture'] update settings:
22:09:10.348: display: 3 (1080x1920)
22:09:10.348: cursor: true
22:09:10.348: method: DXGI
22:09:10.349: [window-capture: 'Window Capture'] update settings:
22:09:10.349: executable: firefox.exe
22:09:10.349: method selected: Automatic
22:09:10.349: method chosen: WGC
22:09:10.349:
22:09:10.491: Switched to scene 'Scene 2'
22:09:10.493: ------------------------------------------------
22:09:10.493: Loaded scenes:
22:09:10.493: - scene 'Start':
22:09:10.493: - source: 'Desktop Audio' (wasapi_output_capture)
22:09:10.493: - source: 'Media Source' (ffmpeg_source)
22:09:10.493: - scene 'Scene 2':
22:09:10.493: - source: 'Webcam' (dshow_input)
22:09:10.493: - filter: 'Color Correction' (color_filter)
22:09:10.493: - filter: 'Sharpen' (sharpness_filter)
22:09:10.493: - filter: 'Apply LUT' (clut_filter)
22:09:10.493: - source: 'Chatbox' (image_source)
22:09:10.493: - source: 'Chatbox 2' (browser_source)
22:09:10.493: - source: 'Pet' (browser_source)
22:09:10.493: - source: 'Alerts' (browser_source)
22:09:10.493: - source: 'Desktop Audio' (wasapi_output_capture)
22:09:10.493: - source: 'Window Capture' (window_capture)
22:09:10.493: - source: 'Image' (image_source)
22:09:10.493: - source: 'Tip Jar' (browser_source)
22:09:10.493: - source: 'SubGoal' (text_gdiplus_v2)
22:09:10.493: - source: 'Text (GDI+)' (text_gdiplus_v2)
22:09:10.493: - source: 'Text (GDI+) (2)' (text_gdiplus)
22:09:10.493: - scene 'Overwatch':
22:09:10.493: - source: 'Game Capture' (game_capture)
22:09:10.493: - source: 'Group' (group)
22:09:10.493: - source: 'Webcam' (dshow_input)
22:09:10.493: - filter: 'Color Correction' (color_filter)
22:09:10.493: - filter: 'Sharpen' (sharpness_filter)
22:09:10.493: - filter: 'Apply LUT' (clut_filter)
22:09:10.493: - source: 'OG Overlay' (image_source)
22:09:10.493: - source: 'Chat' (browser_source)
22:09:10.493: - source: 'Pet' (browser_source)
22:09:10.493: - source: 'Alerts' (browser_source)
22:09:10.493: - source: 'Desktop Audio' (wasapi_output_capture)
22:09:10.493: - source: 'Image' (image_source)
22:09:10.493: - source: 'SubGoal' (text_gdiplus_v2)
22:09:10.493: - source: 'Text (GDI+)' (text_gdiplus_v2)
22:09:10.493: - scene 'Apex':
22:09:10.493: - source: 'Game Capture' (game_capture)
22:09:10.493: - source: 'Group' (group)
22:09:10.493: - source: 'Webcam' (dshow_input)
22:09:10.493: - filter: 'Color Correction' (color_filter)
22:09:10.493: - filter: 'Sharpen' (sharpness_filter)
22:09:10.493: - filter: 'Apply LUT' (clut_filter)
22:09:10.493: - source: 'OG Overlay' (image_source)
22:09:10.493: - source: 'Chat' (browser_source)
22:09:10.493: - source: 'Pet' (browser_source)
22:09:10.493: - source: 'Alerts' (browser_source)ffffffffffffffffffffffffffffff
22:09:10.493: - source: 'Desktop Audio' (wasapi_output_capture)
22:09:10.493: - scene 'Scene 3':
22:09:10.493: - source: 'Display Capture' (monitor_capture)
22:09:10.493: - source: 'Group 2' (group)
22:09:10.493: - source: 'Webcam' (dshow_input)
22:09:10.493: - filter: 'Color Correction' (color_filter)
22:09:10.493: - filter: 'Sharpen' (sharpness_filter)
22:09:10.493: - filter: 'Apply LUT' (clut_filter)
22:09:10.493: - source: 'OG Overlay' (image_source)
22:09:10.493: - source: 'Desktop Audio' (wasapi_output_capture)
22:09:10.493: ------------------------------------------------
22:09:10.723: [obs-websocket] server started successfully on port 4444
22:09:10.723: [obs-websocket] io thread started
22:09:16.071: obs-browser: Uncaught (in promise) Login authentication failed (source: https://stream.kappamon.com/app.7ae4188e.bundle.js:2)
22:09:16.890: ---------------------------------
22:09:16.890: [DShow Device: 'Webcam'] settings updated:
22:09:16.890: video device: HD Pro Webcam C920
22:09:16.890: video path: \\?\usb#vid_046d&pid_082d&mi_00#7&25de03c9&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
22:09:16.890: resolution: 1920x1080
22:09:16.890: flip: 0
22:09:16.890: fps: 30.00 (interval: 333333)
22:09:16.890: format: MJPEG
 
qhobbes

qhobbes

Active Member
1. If available via Windows Update, update Windows 10 to the newest available version per https://obsproject.com/blog/five-simple-tips-for-new-streamers
2. The new Windows 10 Hardware-accelerated GPU scheduling ("HAGS") added with version 2004 is currently known to cause performance and capture issues with OBS, games and overlay tools. It's a new and experimental feature and we recommend disabling it via these instructions.
3. Your log contains no streaming session. Results of this log analysis are limited. Please post a link to a clean log file.
To make a clean log file, please follow these steps:

1) Restart OBS.
2) Start your stream. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream to crash OBS.
4) Open OBS. Select Help > Log Files > Upload Last Log File and Crash Reports > Upload Last Crash Report. Send those links here.
 
runawaytech

runawaytech

New Member
Probably you should update Windows, also there's no information about OBS version number, what you should update too. For other folks, there's may other problem with OBS, probably a third-party plugin or so. Therefore you should open a new thread, with OBS log.
 
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