OBS stopped seeing POE camera

[dhjv62a]

Our minister who left for another Church set up OBS & Facebook to stream Sunday Service.
The setup worked great for a couple of years.
We would create the link between the two software programs & start Streaming.
We have a static page that Service Will Start Soon
When we change to the scene that should be what the camera sees
the screen is black and doesn't change.
Nothing was upgraded on the Intel processor MacBook 16" to my knowledge
I'm trying to understand if the camera has failed or if something in the OBS software could have changed.
The camera goes through it's power on process when it gets AC power.
I tried attaching a different type of camera today. The screen was still black.
Any help would be appreciated.

 

[Lawrence_SoCal]

Recent MacOS updates have changed Operating System behavior, from numerous threads in this forum.
So it depends, in part, on which OS version you were on, and what you are on now
Also, hopefully someone didn't update OBS Studio, as that could easily cause compatibility issues with 3rd party plugins (again, depending on from which, to which version involved)

PoE means Power-over-Ethernet... ie, camera can be powered by Ethernet cable
PoE has nothing to do with which protocols. etc the camera is using to sending video to the computer? RTSP, NDI, ??

Attaching another camera won't do anythign unless you either change (not recommended) or add a new Video source.

See pinned post in this forum (or link in my /sig) for posting OBS Studio log when asking for help/support

Sorry, but OBS Studio is a complex, powerful tool. Expect to take some time to get up to speed. Here are some resources that might help
https://streamgeeks.us/ {associated with PTZ Optics, with Houses of Worship a key target market for them)
Online Resources

1. The Unofficial Guide to Open Broadcaster Software
2. The OBS Superuser Guidebook
3. The Unofficial Guide to vMix
4. The Basics of Live Streaming
5. Esports in Education
6. Helping Your Church Live Stream
7. The Virtual Ticket
8. The Online Meeting Survival Guide
9. Technology Tools for Online Education

Fix Audio Sync Issue in OBS

https://www.youtube.com/watch?v=c_TCp1x9Ldw Dropbox file - https://www.dropbox.com/s/vwxnhmlr98x1ejo/OBS%20Audio%20Video%20Sync%20Testing%20Tool.mp4?dl=0

streamgeeks.us

 

[dhjv62a]

Recap: OBS & Facebook load fine
Streaming starts okay
No video from camera
Here is a log I downloaded today.
I tried entering camera IP address 192.168.5.163 Got no connection in browser
Camera is BG-LVTZ PTZ 12x/20x/30x Live Streaming Camera w/POE connected to same switch as MacBook & network
I didn't set up the software our Minister who left did.
I'll start reading the documentation you included

 

[Lawrence_SoCal]

Ok, an older INtel Mac... that log appears to be a bit of a mess... not sure why, or if normal for your system type

10:13:31.223: [Media Source 'Media Source']: settings:
10:13:31.223: input: rtsp://10.1.10.25:554/live/av0

are you sure about that camera IP address?