Question / Help OBS Speeding up Audio and Video!

Sean Harrington

New Member
Whenever I try streaming or recording through obs all of my audio and video seems to be sped up! Game play, Spotify, discord, webcam, my own voice, everything is sped up. How do I fix this?!
 
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Fenrir

Forum Admin
I'll need to see a clean log file to see what might be going on.

To make a clean log file, first restart OBS, then start your stream/recording for ~30 seconds and stop it again. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc. When you're done select Help > Log Files > Upload Current Log File. Copy the URL and paste it here.
 

Sean Harrington

New Member
I'll need to see a clean log file to see what might be going on.

To make a clean log file, first restart OBS, then start your stream/recording for ~30 seconds and stop it again. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc. When you're done select Help > Log Files > Upload Current Log File. Copy the URL and paste it here.

Here is the log file
https://gist.github.com/b3ae9426e2b28ef915575ffb4dfc86de
 

Fenrir

Forum Admin
I see no errors or anything that jumps out as being an OBS issue in that log. Can you provide a sample video that has this issue so I can examine it and see what might be really going on?
 

Sean Harrington

New Member
I see no errors or anything that jumps out as being an OBS issue in that log. Can you provide a sample video that has this issue so I can examine it and see what might be really going on?
I posted a short clip to youtube. You can tell the audio and video is sped up
 

Fenrir

Forum Admin
I need the raw video to examine, YouTube re-encodes everything. Can you upload that sample to dropbox or google drive so I can examine it directly?

This is extremely curious though, I've heard this before, but not in a long while and I don't recall the exact cause...
 

Fenrir

Forum Admin
Ok, I've examined the file and the output itself seems to be working correctly on the OBS side. Can you do a test using your normal sound card and not the Astro's for audio output and see if it does the same thing? I'm wondering if this is some kind of USB issue.
 

Sean Harrington

New Member
Ok, I've examined the file and the output itself seems to be working correctly on the OBS side. Can you do a test using your normal sound card and not the Astro's for audio output and see if it does the same thing? I'm wondering if this is some kind of USB issue.

I just tried that and still got the same result/issue...
 

Sean Harrington

New Member
Did you overclock or underclocked your computer? That might mess up the timing of QueryPerformanceCounter.

OBS-Studio use QueryPerformanceCounter ... (os_gettime_ns)
https://github.com/jp9000/obs-studio/blob/master/libobs/util/platform-windows.c

... that can be inaccurate on some computers with excessive drift. Windows "timeGetTime" is more accurate, but less precision. https://www.google.com/search?q=timeGetTime+queryPerformanceCounter+accuracy

Alright so 1. I have not overclocked or under clocked my pc... 2. I have no clue what any of that code that you linked means
 

sam686

Member
Alright so 1. I have not overclocked or under clocked my pc...
Reset all BIOS/motherboard settings to make sure it isn't overclocked by motherboard. It is easy to overclock and forget it was done in the BIOS/motherboard settings, either by you, or by someone that was on this computer.

Some motherboard have a High Precision Event Timer (HPET) settings that can be turned on or off, try changing this as it might change and possibly fix the timing/speed.
 

Sean Harrington

New Member
Reset all BIOS/motherboard settings to make sure it isn't overclocked by motherboard. It is easy to overclock and forget it was done in the BIOS/motherboard settings, either by you, or by someone that was on this computer.

Some motherboard have a High Precision Event Timer (HPET) settings that can be turned on or off, try changing this as it might change and possibly fix the timing/speed.

I reset everything an I am still getting the same problem :/
 

betinadts

New Member
I wish you to get zero clients this year! Why did you not answer my question but deleted it ? This is not professional, guys.
 

Fenrir

Forum Admin
It's generally bad etiquette to post on a thread from 4 years ago. If you need assistance, I would recommend opening a new thread and explaining the issue in as much detail as possible, providing a log file from OBS and any sample files that are causing issues with "speeding up", but this is typically a performance issue, or an issue with playback on the streaming service's side.
 
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