OBS Preview and Program display only a quarter of video

Keith32

New Member
Greetings,

We have been using OBS for several years in live church services with ZOOM link. Last week I was trying to get a Logitech BRIO 4K set up, in addition to the PTZoptics cameras that we use. I changed the Canvas and Output from 1080p 30 fps to 4k in testing, but couldn't get the BRIO resolution as good as I wanted (to use digital zoom, pan). In troubleshooting,

I upgraded to OBS 31.0, and ever since I can not get the multiview control display to work correctly. I displays only the upper left quarter of the Preview and Program, with what appears to be a partial screenshot of the Transistion controls. See screenshot. The centered Transistion controls are the real ones, but the additional image between the partial Preview and the actual Transistion controls in the center of the screen are just images. The Program display is also only the upper left quarter of the image.

I have tried reinstalling OBS 31.0 several times, resetting all resolutions to 1080p 30 fps, but can't get the multiview control display to revert to normal. I also will include a log file (although there are many missing files in the profile that need to be cleaned up).

LOG: https://obsproject.com/logs/Ou7TB4Ya84vrlRXV

Thank you for any assistance you can provide. I am at a loss as to how I get this up for this Sunday's Service.

Keith E.
 

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Keith32

New Member
Still having same problems. I have de-installed OBS including the Profiles, then deleted the Program/OBS Studio directory, downloaded and reinstalled OBS 31.0, ran the auto configurator with Canvas and Output resolutions at 1080p 60 fps, and still have the same problem. Attached are a new screenshot and log file.


It looks like the OBS control screen is expecting 4k from Preview and Program, and cropping to 1080p, but I don't see how to change this.
 

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Hi Keith,

I had the same problem (of only showing the top left quarter of the camera view) when I upgraded our church's software from 27.something to 31.0 last week. What fixed the problem for me was to change the text scaling in Windows.

1. Right-click on the desktop and select Display Settings.
2. In the 'Display' section scroll down and change the 'Scale and layout'. Our monitor was set to 125% scaling and I changed it to 100%.

I hope this helps.
 

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