Question / Help OBS not capturing gameplay post update

A

AriesFire

Member
OBS asked me about some new HD elgato setting to install and i thought okay cool , didn't know what it was exactly but now all of a sudden its not capturing my game play . I even tried to re add the game play / Video capture device and nothing!

i have uploaded log files , hope this helps . I haven't been able to stream yet this weekend and help my community in destiny trials because of this! thank you so much in advance for anyone who can help fix this .
 

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Sapiens

Sapiens

Forum Moderator
Does it work in the Elgato software?

What are you capturing?

The Elgato source is currently configured for 640x480 content which seems low for Destiny. Make sure the source is configured to match what it's capturing.
 
A

AriesFire

Member
Sapiens said:
Does it work in the Elgato software?

What are you capturing?

The Elgato source is currently configured for 640x480 content which seems low for Destiny. Make sure the source is configured to match what it's capturing.
Click to expand...
I am trying to capture destiny from my PS4 and i am not good with this stuff :( i don't know what to configure it to but , i tried streaming yesterday and all of a sudden its not working and i don't know why!
 
Sapiens

Sapiens

Forum Moderator
Make sure it works in the Elgato software first. Once you've confirmed that, go look at your PS4 configuration and determine what resolution the console outputs. Set your Elgato source in OBS to match.
 
A

AriesFire

Member
Sapiens said:
Make sure it works in the Elgato software first. Once you've confirmed that, go look at your PS4 configuration and determine what resolution the console outputs. Set your Elgato source in OBS to match.
Click to expand...
its working in the elgato software ! let me check my PS4 to see what the resolution is , not sure where to even check but i should be able to find it .
 
Sapiens

Sapiens

Forum Moderator
You need to configure your Elgato source, not general OBS video settings. Open the Elgato source properties and set the correct resolution there.
 
A

AriesFire

Member
Sapiens said:
You need to configure your Elgato source, not general OBS video settings. Open the Elgato source properties and set the correct resolution there.
Click to expand...
i went to device , the elgato and clicked the cog . the info which it shows but i can't change says it matches everything . Is there somewhere else i should be doing this ?
 
A

AriesFire

Member
Sapiens said:
Double-click the Elgato source in OBS, or right-click it and select Properties.
Click to expand...
now its a big screen that says "one moment please" with a big play button icon . Would team viewer work easier for you ? i just know its probably frustrating to help someone this noob LOl
 
Sapiens

Sapiens

Forum Moderator
Try deleting the source entirely and re-adding it. Make sure the Elgato software isn't running, only one program can use the device at a time. TeamViewer isn't an option since I'm at work, though someone should be able to assist in support chat if you'd like. https://obsproject.com/chat
 
A

AriesFire

Member
Sapiens said:
Try deleting the source entirely and re-adding it. Make sure the Elgato software isn't running, only one program can use the device at a time. TeamViewer isn't an option since I'm at work, though someone should be able to assist in support chat if you'd like. https://obsproject.com/chat
Click to expand...
only one can run it you're right , see .. i told you i am real bad with this stuff ! i never was good i just try to teach myself because i started streaming 6 months back because of a heart surgery that took me out of work and life so i am lucky to even make it as far as i have LOL but honestly man , thank you so much for your help , you've been very kind to me today and helped me a lot . I appreciate it .
 
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