OBS locks up while recording

[sapperbran173]

I am using OBS Studio mainly to record Ark:Survival Evolved, and a few other games. Over the past 3 months, I have had no issues. Recently, I noticed that when using OBS Studio, it locks up the screen preview area, and then when I click "stop recording" it sits there and says "stopping recording" but it never stops. I have seen a few error messages stating that OBS has crashed that will randomly pop up on my desktop. I have not changed any in game settings, or the settings within OBS Studio. I have tried to rollback my display drivers as well as windows updates, and I am still having the same issue. I have also tried running as admin, and setting it to un in compatibility mode for Windows 8, and still have the same issue. If there is another thread on this already, please direct me to that post. If you need anything further,please let me know as well. Thanks.

Here is the log from the latest freeze:

[17:20:40.507: CPU Name: Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
17:20:40.507: CPU Speed: 2926MHz
17:20:40.507: Physical Cores: 4, Logical Cores: 8
17:20:40.507: Physical Memory: 1023MB Total, 1023MB Free (NOTE: 2 or 4 gigs max is normal for 32bit programs)
17:20:40.507: Windows Version: 10.0 Build 14393 (revision: 0)
17:20:40.507: Running as administrator: false
17:20:40.508: Aero is Enabled (Aero is always on for windows 8 and above)
17:20:40.524: OBS 0.15.4 (windows)
17:20:40.524: ---------------------------------
17:20:40.525: ---------------------------------
17:20:40.527: audio settings reset:
17:20:40.527: samples per sec: 44100
17:20:40.527: speakers: 2
17:20:40.916: ---------------------------------
17:20:40.916: Initializing D3D11..
17:20:40.916: Available Video Adapters:
17:20:40.919: Adapter 1: NVIDIA GeForce GTX 950
17:20:40.919: Dedicated VRAM: 2114650112
17:20:40.919: Shared VRAM: 2180251648
17:20:40.919: output 1: pos={0, 0}, size={1920, 1200}, attached=true
17:20:40.919: output 2: pos={1920, 297}, size={1600, 900}, attached=true
17:20:40.994: Loading up D3D11 on adapter NVIDIA GeForce GTX 950 (0)
17:20:43.186: D3D11 loaded sucessfully, feature level used: 45056
17:20:44.030: ---------------------------------
17:20:44.031: video settings reset:
17:20:44.031: base resolution: 1600x900
17:20:44.031: output resolution: 1280x720
17:20:44.031: fps: 48/1
17:20:44.031: format: NV12
17:20:44.032: ---------------------------------
17:20:44.489: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
17:20:51.070: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/libcef.dll' not found, loading of module failed
17:20:51.639: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/libEGL.dll' not found, loading of module failed
17:20:53.275: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/libGLESv2.dll' not found, loading of module failed
17:20:54.167: Failed to load 'en-US' text for module: 'obs-browser.dll'
17:20:55.700: NVENC supported
17:21:03.232: Couldn't find VLC installation, VLC video source disabled
17:21:17.135: No blackmagic support
17:21:19.669: ---------------------------------
17:21:19.669: Loaded Modules:
17:21:19.669: win-wasapi.dll
17:21:19.669: win-mf.dll
17:21:19.669: win-dshow.dll
17:21:19.669: win-decklink.dll
17:21:19.669: win-capture.dll
17:21:19.669: vlc-video.dll
17:21:19.670: text-freetype2.dll
17:21:19.670: rtmp-services.dll
17:21:19.670: obs-x264.dll
17:21:19.670: obs-transitions.dll
17:21:19.670: obs-qsv11.dll
17:21:19.670: obs-outputs.dll
17:21:19.670: obs-filters.dll
17:21:19.670: obs-ffmpeg.dll
17:21:19.670: obs-browser.dll
17:21:19.670: image-source.dll
17:21:19.670: coreaudio-encoder.dll
17:21:19.670: ==== Startup complete ===============================================
17:21:19.672: Service '' not found
17:21:19.673: All scene data cleared
17:21:19.673: ------------------------------------------------
17:21:19.843: WASAPI: Device 'Speakers (Yeti Stereo Microphone)' initialized
17:21:19.951: WASAPI: Device 'Microphone (Yeti Stereo Microphone)' initialized
17:21:19.976: adding 92 milliseconds of audio buffering, total audio buffering is now 92 milliseconds
17:21:20.046: Switched to scene 'Scene'
17:21:20.046: ------------------------------------------------
17:21:20.046: Loaded scenes:
17:21:20.046: - scene 'Scene':
17:21:20.046: - source: 'Display Capture' (monitor_capture)
17:21:20.047: - source: 'Game Capture' (game_capture)
17:21:20.047: ------------------------------------------------
17:21:20.332: Update check: last known remote version is 0.15.4
17:21:43.661: rtmp-common.c: [initialize_output] Could not find service ''
17:21:43.663: rtmp-common.c: [initialize_output] Could not find service ''
17:21:43.666: rtmp-common.c: [initialize_output] Could not find service ''
17:21:43.735: rtmp-common.c: [initialize_output] Could not find service ''
17:21:44.995: rtmp-common.c: [initialize_output] Could not find service ''
17:21:44.997: rtmp-common.c: [initialize_output] Could not find service ''
17:21:44.999: rtmp-common.c: [initialize_output] Could not find service ''
17:21:45.051: rtmp-common.c: [initialize_output] Could not find service ''
17:21:47.461: rtmp-common.c: [initialize_output] Could not find service ''
17:21:49.183: rtmp-common.c: [initialize_output] Could not find service ''
17:21:53.176: rtmp-common.c: [initialize_output] Could not find service ''
17:21:56.048: rtmp-common.c: [initialize_output] Could not find service ''
17:21:57.779: Settings changed (outputs)
17:21:57.779: ------------------------------------------------
17:33:32.116: [game-capture: 'Game Capture'] attempting to hook fullscreen process: ShooterGame.exe
17:33:32.672: [game-capture: 'Game Capture'] using helper (compatibility hook)
17:36:53.262: rtmp-common.c: [initialize_output] Could not find service ''
17:36:53.845: ---------------------------------
17:36:54.432: [NVENC encoder: 'simple_h264_recording'] settings:
17:36:54.432: rate_control: CQP
17:36:54.432: bitrate: 0
17:36:54.432: cqp: 14
17:36:54.432: keyint: 250
17:36:54.432: preset: hq
17:36:54.432: profile: high
17:36:54.432: level: auto
17:36:54.432: width: 1280
17:36:54.432: height: 720
17:36:54.432: 2-pass: true
17:36:54.432: GPU: 0
17:36:54.432:
17:37:03.225: [Media Foundation AAC: 'simple_aac_recording']: encoder created
17:37:03.225: bitrate: 128
17:37:03.225: channels: 2
17:37:03.225: sample rate: 44100
17:37:03.225: bits-per-sample: 16
17:37:03.225:
17:37:04.363: ==== Recording Start ===============================================
17:37:04.363: [ffmpeg muxer: 'simple_file_output'] Writing file 'E:/Recordings/2016-09-09 17-36-53.mp4'...
17:37:09.824: [game-capture: 'Game Capture'] attempting to hook fullscreen process: ShooterGame.exe
17:37:09.825: [game-capture: 'Game Capture'] using helper (compatibility hook)
17:37:10.627: [game-capture: 'Game Capture'] Hooked to process: ShooterGame.exe
17:37:10.628: [game-capture: 'Game Capture'] (half life scientist) everything.. seems to be in order
17:37:10.628: [game-capture: 'Game Capture'] Hooked D3D9
17:37:11.235: [game-capture: 'Game Capture'] Hooked DXGI
17:37:11.306: [game-capture: 'Game Capture'] d3d11 shared texture capture successful
17:50:19.013: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:50:19.019: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:50:32.554: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:50:32.554: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:50:37.428: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:50:37.429: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:50:52.678: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:50:52.679: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:50:52.741: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:50:52.741: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:50:58.324: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:50:58.324: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:50:58.345: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:50:58.345: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:51:00.303: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:51:00.304: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:51:00.387: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:51:00.387: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:51:00.595: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:51:00.611: device_texture_create (D3D11): Failed to create 2D texture (887A0005)
17:51:00.978: ==== Shutting down ==================================================
17:51:03.122: Switched to scene '(null)'
17:51:03.148: WASAPI: Device 'Speakers (Yeti Stereo Microphone)' Terminated
17:51:03.155: WASAPI: Device 'Microphone (Yeti Stereo Microphone)' Terminated
17:51:03.158: All scene data cleared
17:51:03.158: ------------------------------------------------]

 

[sapperbran173]

Here is the latest crash log as well

 

[Harold]

Tried with nvidia driver package version 365.19 yet?

 

[sapperbran173]

I have not. I am downloading them now and I will let you know if that makes a difference.

 

[sapperbran173]

Same thing happens with the 356.19 install. Made it 3 minutes into the recording and it freezes. When I click stop recording, it just sits on stopping recording. And it is odd, that the timer at the bottom right of the screen is still running.

 

[Lushiie]

The same exact thing has been happening to me. "device_texture_create (D3D11): Failed to create 2D texture (887A0005)" everytime. If I find out any fixes I'll report back here.

 

[Escalprillo]

Yup same happening to me, I think it has to do with ark and windows updates. It hadnt happened to me while streaming wow, decided to stream ark today and it happened.

 

[Lushiie]

So I did some testing. I noticed that when playing Rust and trying to record locally it crashes but when I try to record CS:GO it works fine.

In rust there are some performance settings you can change, one being Virtual Texturing which I had turned on. Once I turned it off it started working like a charm. Maybe in Ark there are settings you can turn off relating to Virtual Texturing?

 

[Escalprillo]

Nope, cant find any virtual texturing on the ark settings. It happened to me again lastnight while streaming gta5. The blizzard servers got ddos attack so I switched from WoW to gta5 and after like 20 to 25 minutes obs locked. No signal that the stream had stopped or anything, just locked. Went to the logs and had the same error.
device_texture_create (D3D11): Failed to create 2D texture (887A0005)

 

[Boildown]

@dping OBS Studio question

 

[RytoEX]

17:50:19.013: device_texture_create (D3D11): Failed to create 2D texture (887A0005)

Likely being caused by Windows Update KB3176938 or KB3189866. You can check if you have either of them, roll them back, and try again. If OBS Studio starts working properly again, please consider reporting the issue to Microsoft via their Feedback Hub (built in to Windows 10) to let them know their update is breaking something.

Please note that rolling back a Windows Update is a temporary solution, and is mostly meant for diagnostic purposes. Microsoft will force the update onto your computer eventually.

Alternatively, wait till OBS Studio 0.16.0 comes out to see if that fixes or works around the issue.

 

[Boildown]

Microsoft forcing stuff is why I refused their free "upgrade" and stayed on Windows 7. My computer, I decide what gets installed or uninstalled.

 

[JohnnyLeone]

After revert the windows update to build 14393.0 the problem is gone....