OBS Keeps Disconnecting / Reconnect

[adamdjbrett]

Hello,
I have read through the other threads on this issue and tried the fixes to no avail. YouTube works no problem but Facebook always crashes. I schedule events, start the stream 15 mins before. The test stream will work fine. the live stream almost always crashes.

Here are my stats:
```
Hardware Overview:

Model Name: Mac mini
Model Identifier: Macmini9,1
Chip: Apple M1
Memory: 16 GB
MacOS Big Sur 11.6
OBS Studio 27.2.4 (64bit)
```
Connection Overview
* dedicated IP
* ATT Business Fiber 1Gbps up/down
* I can ftp/ssh/dropbox 1GB+ files no problem
* I can do 2 hour streams to YouTube no problem

In OBS studio I'm using settings >> stream >> Service >> Facebook Live >> Default

please advise.

 

[Lawrence_SoCal]

If YouTube works fine, then computer, ISP, LAN, etc most likely not the issue
Have you paid attention to the fact that YT and FB have different stream settings for audio and video? [audio sampling rate, video b-frames, resolution, etc]

 

[adamdjbrett]

If YouTube works fine, then computer, ISP, LAN, etc most likely not the issue
Have you paid attention to the fact that YT and FB have different stream settings for audio and video? [audio sampling rate, video b-frames, resolution, etc]

I have been using the defaults for Facebook and YouTube should I be doing custom?

 

[Lawrence_SoCal]

If you are using OBS Defaults, that should be fine. However, both can update/changes settings requirements/maximums without notice [Facebook changed to allowing general (ie not the sign up only gamer group) 1080p streaming without notice that I ever saw]
And depending on changes made to Streaming Settings, some OBS stream setting might not get adjusted (just guessing, not my area), but something easily double-checked

A test stream is technically no different from a live stream. A test stream is simply a livestream not made public. So, if a long test stream works fine, but a livestream doesn't, I'd be inclined to suspect a plug-in/macro or similar acting on content in the live 'session' that you didn't 'test' in the test stream.
What exactly 'crashes'? Does OBS fail to continue streaming? does OBS crash? or is OBS streaming, but FB livestream stops [even though green indicator in OBS]?

 

[adamdjbrett]

Moving to custom stream settings and using the the Facebook Live Streaming 720p settings seems to have worked this week.