JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser .
Bug Report obs keeps crashing on os X el capitan version 10.11.1
i have tried removing the application and reinstalling it mutable times please i really need help thanks
Crash log missing
~/.config/obs-studio/crashes
i open it and it say obs had quit and it says send to apple reopen or ignore
there are crashlogs in ~/.config/obs-studio/crashes
Upload the text of one of them to pastebin and link it here.
Administrator
Community Helper
Can you post steps on how to reproduce the crash?
what you mean like how it crashed
i go to open it and then it opens for like 1 sec then says obs has crashed pls report to apple or ropen
Administrator
Community Helper
So, it crashes as soon as you open it?
Can you post an OBS log? (Found in ~/Library/Application Support/obs-studio/logs)
what you mean i have no idea what your talking about
i need to get my streams back running ;/
Administrator
Community Helper
Open Finder
Go to your Home folder
Go to Library > Application Support > obs-studio > logs
Copy the latest log
Post it here
Also, don't spam your own post. That is annoying and is less likely to get you help.
01:05:30.830: CPU Name: Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz
01:05:30.830: CPU Speed: 2500MHz
01:05:30.830: Physical Cores: 4, Logical Cores: 4
01:05:30.830: Physical Memory: 4096MB Total
01:05:30.830: OS Name: Mac OS X (NSMACHOperatingSystem)
01:05:30.831: OS Version: Version 10.11.1 (Build 15B42)
01:05:30.831: Kernel Version: 15.0.0
01:05:30.836: hotkeys-cocoa: Using layout 'com.apple.keylayout.US'
01:05:31.462: OBS 0.12.0 (mac)
01:05:31.462: ---------------------------------
01:05:31.463: ---------------------------------
01:05:31.463: audio settings reset:
01:05:31.463: samples per sec: 44100
01:05:31.463: speakers: 2
01:05:31.463: buffering (ms): 1000
01:05:32.416: ---------------------------------
01:05:32.416: video settings reset:
01:05:32.416: base resolution: 1920x1080
01:05:32.416: output resolution: 1280x720
01:05:32.416: fps: 30/1
01:05:32.416: format: NV12
01:05:32.568: ---------------------------------
01:05:32.571: Loading module: coreaudio-encoder.so
01:05:32.640: ---------------------------------
01:05:32.642: Loading module: image-source.so
01:05:33.072: ---------------------------------
01:05:33.074: Loading module: mac-avcapture.so
01:05:33.074: ---------------------------------
01:05:33.077: Loading module: mac-capture.so
01:05:33.077: ---------------------------------
01:05:33.079: Loading module: mac-decklink.so
01:05:33.101: No blackmagic support
01:05:33.101: Failed to start search for DeckLink devices
01:05:33.101: ---------------------------------
01:05:33.105: Loading module: mac-syphon.so
01:05:33.123: ---------------------------------
01:05:33.125: Loading module: mac-vth264.so
01:05:33.946: [VideoToolbox encoder]: Adding VideoToolbox H264 encoders
01:05:34.027: ---------------------------------
01:05:34.029: Loading module: obs-ffmpeg.so
01:05:34.066: ---------------------------------
01:05:34.068: Loading module: obs-filters.so
01:05:34.141: ---------------------------------
01:05:34.143: Loading module: obs-outputs.so
01:05:34.235: ---------------------------------
01:05:34.237: Loading module: obs-x264.so
01:05:34.237: ---------------------------------
01:05:34.239: Loading module: rtmp-services.so
01:05:34.240: ---------------------------------
01:05:34.241: Loading module: text-freetype2.so
01:05:51.237: =====================================================================
01:05:51.238: output 'simple_stream' (rtmp_output) created
01:05:51.238: encoder 'simple_h264_stream' (obs_x264) created
01:05:53.216: AAC encoder bitrate mapping:
01:05:53.216: 20 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 24 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 28 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 32 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 40 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 48 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 56 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 64 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 72 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 80 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 96 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 112 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 128 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 144 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 160 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 192 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 224 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 256 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 288 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: 320 kbit/s: 'CoreAudio AAC encoder' (CoreAudio_AAC)
01:05:53.216: encoder 'simple_aac' (CoreAudio_AAC) created
01:05:53.216: output 'simple_file_output' (ffmpeg_muxer) created
01:05:53.323: service 'default_service' (rtmp_common) created
01:05:53.324: All scene data cleared
01:05:53.324: ------------------------------------------------
01:05:53.795: coreaudio: device 'Built-in Microphone' initialized
01:05:53.795: source 'Mic/Aux' (coreaudio_input_capture) created
01:05:54.809: coreaudio: device 'Built-in Microphone' initialized
01:05:54.809: source 'Mic/Aux 2' (coreaudio_input_capture) created
01:05:54.812: coreaudio: device 'Built-in Microphone' initialized
01:05:54.812: source 'Mic/Aux 3' (coreaudio_input_capture) created
01:05:54.813: source 'Scene 1' (scene) created
01:05:54.816: source 'Display Capture' (display_capture) created
01:05:54.817: [Media Source 'Media Source']: settings:
01:05:54.817: input: [MOD EDIT: URL Removed]
01:05:54.817: input_format:
01:05:54.817: is_looping: no
01:05:54.817: is_forcing_scale: no
01:05:54.817: is_hw_decoding: no
01:05:54.817: is_clear_on_media_end: no
01:05:54.817: source 'Media Source' (ffmpeg_source) created
01:05:54.915: Audio line 'Mic/Aux 3' audio data currently getting cut off. This could be due to a negative sync offset that's larger than the current audio buffering time.
01:05:54.915: Audio line 'Mic/Aux 2' audio data currently getting cut off. This could be due to a negative sync offset that's larger than the current audio buffering time.
01:05:54.915: Audio line 'Mic/Aux' audio data currently getting cut off. This could be due to a negative sync offset that's larger than the current audio buffering time.
01:05:54.945: Audio line 'Mic/Aux 3' audio data no longer getting cut off.
01:05:54.945: Audio line 'Mic/Aux 2' audio data no longer getting cut off.
01:05:54.945: Audio line 'Mic/Aux' audio data no longer getting cut off.
01:05:55.052: == Profiler Results =============================
01:05:55.052: run_program_init: 33795.2 ms
01:05:55.052: ┣OBSApp::AppInit: 189.87 ms
01:05:55.052: ┃ ┗OBSApp::InitLocale: 11.031 ms
01:05:55.052: ┗OBSApp::OBSInit: 24705.8 ms
01:05:55.052: ┣obs_startup: 5.801 ms
01:05:55.052: ┗OBSBasic::OBSInit: 23589.1 ms
01:05:55.052: ┣OBSBasic::InitBasicConfig: 0.33 ms
01:05:55.052: ┣OBSBasic::ResetAudio: 0.088 ms
01:05:55.052: ┣OBSBasic::ResetVideo: 953.288 ms
01:05:55.052: ┣OBSBasic::InitOBSCallbacks: 0.011 ms
01:05:55.052: ┣OBSBasic::InitHotkeys: 0.069 ms
01:05:55.052: ┣obs_load_all_modules: 18821.2 ms
01:05:55.052: ┃ ┣obs_init_module(coreaudio-encoder.so): 0.015 ms
01:05:55.052: ┃ ┣obs_init_module(image-source.so): 0.008 ms
01:05:55.052: ┃ ┣obs_init_module(mac-avcapture.so): 0.004 ms
01:05:55.052: ┃ ┣obs_init_module(mac-capture.so): 0.005 ms
01:05:55.052: ┃ ┣obs_init_module(mac-decklink.so): 0.134 ms
01:05:55.052: ┃ ┣obs_init_module(mac-syphon.so): 0.013 ms
01:05:55.052: ┃ ┣obs_init_module(mac-vth264.so): 680.677 ms
01:05:55.052: ┃ ┣obs_init_module(obs-ffmpeg.so): 0.067 ms
01:05:55.052: ┃ ┣obs_init_module(obs-filters.so): 0.011 ms
01:05:55.052: ┃ ┣obs_init_module(obs-outputs.so): 0.006 ms
01:05:55.052: ┃ ┣obs_init_module(obs-x264.so): 0.005 ms
01:05:55.052: ┃ ┣obs_init_module(rtmp-services.so): 0.125 ms
01:05:55.052: ┃ ┗obs_init_module(text-freetype2.so): 16977.5 ms
01:05:55.052: ┣OBSBasic::ResetOutputs: 1979.37 ms
01:05:55.052: ┣OBSBasic::CreateHotkeys: 0.029 ms
01:05:55.052: ┣OBSBasic::InitService: 106.817 ms
01:05:55.052: ┣OBSBasic::InitPrimitives: 0.075 ms
01:05:55.052: ┗OBSBasic::Load: 1496.8 ms
01:05:55.052: =================================================
almost been a week without my issue solved
almost been a week without my issue solved
Can't u just wait?I had also posted an issue and it's been almost a month without it solved.
been a week then the support team is horrible ill find a new application Nice support team :)
Administrator
Community Helper
Personally I have been on vacation. Also the "support team" is all unpaid volunteers.
I'll issue you a full refund.