OBS issue when I open OBS it cuts my sound off sometimes.

[ZatharoZ]

Hi Everyone!

First of all to make a account with a another email adres it said that that email is banned... NEVER MADE A ACCOUNT ON THAT ACCOUNT! ( abit wierd how that even happend )

The mean issue that im here is.
I just bought a new headset from steelserie the Arctic nova pro wireless.
The sound is good. But when I open OBS it just cuts the sound off sometimes.
This is so annoying and I cant find the problem and asked everywhere even in discord but know seems the know the problem there.

Hopefully someone knows it here?

Please help me!

 

[PaiSand]

1.- the mail isn't banned, is the domain banned because of the excess of spam/scam bots coming from that domain.
2.- A log file is needed, from an actual session where this happens.

It could be a bad set of a noise filter.

 

[ZatharoZ]

1.- the mail isn't banned, is the domain banned because of the excess of spam/scam bots coming from that domain.
2.- A log file is needed, from an actual session where this happens.

It could be a bad set of a noise filter.

1. aaa the domain is banned. I did not know that thats explains it lol. I was like WTF! HOW! lol.
2. A log from OBS? How do I do that?

I have noise cancellation on this headset.
But would that be the problem? I tested it now and I hear no differents.

 

[ZatharoZ]

Is this the log?

https://obsproject.com/logs/cYWWwpoGsYMBCB7R

 

[PaiSand]

Yes, noise cancellation can cause this issues. You need to adjust it until it don't cancel a slightly lower than normal voice volume.

Read and follow directions and recommendations on the analyzer:

Analyzer | OBS

OBS (Open Broadcaster Software) is free and open source software for video recording and live streaming. Stream to Twitch, YouTube and many other providers or record your own videos with high quality H264 / AAC encoding.

obsproject.com

It's better to have separated scenes if you need more than game capture for different games.
And if you ever need it, display capture must be on its own separated scene always.

 

[ZatharoZ]

Yes, noise cancellation can cause this issues. You need to adjust it until it don't cancel a slightly lower than normal voice volume.

It's better to have separated scenes if you need more than game capture for different games.
And if you ever need it, display capture must be on its own separated scene always.

Thank your for your response!
I will look for the noise cancellation.

About the display capture.
I have now 3 games captures in 1 scenes.
So its better to split these 3 games to 3 scenes even the games are not on?

I will change this to then.

About the Hardware-accelerated GPU Scheduler
Should I turn this off?
Not sure whats going to happen never did this before.

 

[ZatharoZ]

I Think I found the issue.
My headset that made the stutter was plugged into a normal usb port.
I changed this to a 0.3 usb and the stutter is gone.

But still I changed some settings in osb to make it cleaner aswell.
So thank you for that!

Gr, Claudio