obs is crashing my computer

R

Random-Streamer

New Member
I'm having an issue where when i go live on OBS it will black screen and crash the whole computer about 30-50 minutes into a stream.

This is one of the OBS error codes that I've managed to grab be fore it dies: Failed to recreate D3D11: Failed to create device (8876017C)

Here are system specs:
MOBO ROG STRIX B650E-F GAMING WIFI
Processor AMD Ryzen 9 7900X 12-Core Processor, 4701 Mhz, 12 Core(s), 24 Logical Processor(s)
Graphics MSI RTX 3090
OS Name Microsoft Windows 11 Pro
Version 10.0.22631 Build 22631
Installed Physical Memory (RAM) 64.0 GB
 

Attachments

  • Crash 2024-08-15 03-32-54.txt
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  • Crash 2024-08-15 03-37-08.txt
    304.6 KB · Views: 26
Suslik V

Suslik V

Active Member
Do you have regular log-file from the OBS session running at 2024-08-15, 03:37:07 ? If you have one, please, attach it here.
 
Suslik V

Suslik V

Active Member
Black screen itself is likely graphics driver crash. But second crash log is more interesting here.
 
Suslik V

Suslik V

Active Member
It may sound strange, but can you double-click any of the dock-panes headers (to make it float), then double-click it again to make it docked? Does OBS crashes on double-click or not?
 
R

Random-Streamer

New Member
heres the last log file from the stream i did a few howers ago. the crash logs the same as the other ones so its not really needed
 

Attachments

  • 2024-08-15 06-58-24.txt
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Suslik V

Suslik V

Active Member
Yeah, seems to be different issue. Anyway, the first crash is likely hardware error (power loss or whatever it was), at least it looks like hardware error. The second crash is more like mistake somewhere in the software (I think so).

Code: 
...
07:43:35.818: Device Remove/Reset!  Rebuilding all assets...
This is surely the graphics driver restart. Maybe some older drivers were more stable?
 
R

Random-Streamer

New Member
Suslik V said:
Yeah, seems to be different issue. Anyway, the first crash is likely hardware error (power loss or whatever it was), at least it looks like hardware error. The second crash is more like mistake somewhere in the software (I think so).

Code: 
...
07:43:35.818: Device Remove/Reset!  Rebuilding all assets...
This is surely the graphics driver restart. Maybe some older drivers were more stable?
Click to expand...
I could possibly try to roll back the a previous graphics driver, but I did a bunch of stress tests and didn't have any issues. It also seems like the issue doesn't exist in StreamLabs. I installed that about 2 hours ago and it didn't brick up after leaving it open for an extended period of time like OBS is, which doesn't really make sense. I'm just really hoping to figure out what is making OBS the issue since StreamLabs doesn't mesh as good with the stream deck.
 
Suslik V

Suslik V

Active Member
OBS surely didn't changed during this period of time.

It is hard to crash the graphics driver from the inside of the OBS itself. OBS rather will be halted by the OS before application will make some destructive action. But OBS depends a lot on graphics acceleration, so if graphics driver reloaded in action - no guaranty that OBS will feel good...
 
R

Random-Streamer

New Member
Suslik V said:
OBS surely didn't changed during this period of time.

It is hard to crash the graphics driver from the inside of the OBS itself. OBS rather will be halted by the OS before application will make some destructive action. But OBS depends a lot on graphics acceleration, so if graphics driver reloaded in action - no guaranty that OBS will feel good...
Click to expand...
so are you thinking a driver roll back?
 
Suslik V

Suslik V

Active Member
I'm seeing hardware issue everywhere, so don't relay on my opinion a lot.

The "Device Remove/Reset!" is bad, and means restart of the graphics driver. It is no good. Driver can restart because of error in the driver itself or because of malfunction hardware.
 
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