Green Dumpling
New Member
Guys, I am really desperate for help, I've been Googling and searching for potential solutions to my issues but nothing helps.
I reformatted my PC yesterday and after installing OBS, I realized that if I click on "settings" or "files" or whatever, it will freeze after 1 minute. At first I blamed it on my webcam (Logitech c922 pro stream webcam) but the first time it happened, I didn't even plug in or installed the webcam yet.
Not just I couldn't click "x" to close the app, I have to use ctrl+alt+delete to force close it, the next time I opened it, it's fine for awhile until I tried to add my webcam, it froze again.
Some people pointed out that Antivirus could be interfering with this but I don't use Avast, I only use Windows Defender and Malwarebytes.
Some people suggested to update my Nvidia driver, I did, and I re-installed it. Still the same, I set OBS to only run of single GPU thinking it *may* affect the performance but it still freezes.
I don't know what else to do, please guide me if you know the ways. I cannot produce crash log because it doesn't tell me that the app crashed, it merely froze for a long time until I had to force close it.
The recent log contains this but the problem already existed even before I installed my webcam. So what could have interfered with this app? Please help, thank you!
03:07:36.540: Video Capture Device: DecodeDeviceId failed
03:07:36.540: Video Capture Device: Video configuration failed
03:07:36.799: ---------------------------------
03:07:36.799: [DShow Device: 'Video Capture Device'] settings updated:
03:07:36.799: video device: TriDef SmartCam
03:07:36.799: video path: \\?\root#media#0001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4}
03:07:36.799: resolution: 640x360
03:07:36.799: fps: 30.00 (interval: 333333)
03:07:36.799: format: ARGB
03:07:59.911: Video Capture Device: ResolutionValid failed
03:07:59.911: Video Capture Device: Video configuration failed
I reformatted my PC yesterday and after installing OBS, I realized that if I click on "settings" or "files" or whatever, it will freeze after 1 minute. At first I blamed it on my webcam (Logitech c922 pro stream webcam) but the first time it happened, I didn't even plug in or installed the webcam yet.
Not just I couldn't click "x" to close the app, I have to use ctrl+alt+delete to force close it, the next time I opened it, it's fine for awhile until I tried to add my webcam, it froze again.
Some people pointed out that Antivirus could be interfering with this but I don't use Avast, I only use Windows Defender and Malwarebytes.
Some people suggested to update my Nvidia driver, I did, and I re-installed it. Still the same, I set OBS to only run of single GPU thinking it *may* affect the performance but it still freezes.
I don't know what else to do, please guide me if you know the ways. I cannot produce crash log because it doesn't tell me that the app crashed, it merely froze for a long time until I had to force close it.
The recent log contains this but the problem already existed even before I installed my webcam. So what could have interfered with this app? Please help, thank you!
03:07:36.540: Video Capture Device: DecodeDeviceId failed
03:07:36.540: Video Capture Device: Video configuration failed
03:07:36.799: ---------------------------------
03:07:36.799: [DShow Device: 'Video Capture Device'] settings updated:
03:07:36.799: video device: TriDef SmartCam
03:07:36.799: video path: \\?\root#media#0001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4}
03:07:36.799: resolution: 640x360
03:07:36.799: fps: 30.00 (interval: 333333)
03:07:36.799: format: ARGB
03:07:59.911: Video Capture Device: ResolutionValid failed
03:07:59.911: Video Capture Device: Video configuration failed