Question / Help OBS Error: Access Violation while using Sparkocam.
- Thread starter Kevin Harvey
- Start date
Kevin Harvey
New Member
Thank you for your response, Fenrir! I have a ticket out with them as well. I'll report back with any helpful information I discover.
Kevin Harvey
New Member
Here is my first reply from Sparkocam. I need to test more when I get home from work. But I'll answer the questions as best I can below the quote. Any of this helpful?
"Does SparkoCam application continue working correctly after that message or does it also crash? If it is working then the problem is inside OBS and you need to send a crash report to OBS developers. One of the possible reasons why OBS crashes on that computer may be an insufficient performance of the computer. Most probably you aren't getting crashes using your regular webcam due to the fact that real webcams rarely keep constant frame rate so even if your USB webcam is configured to 30 FPS the real frame rate varies and at most times is lower that 30 FPS. SparkoCam, on the other hand, always keeps constant frame rate (30). Most probably OBS isn't able to handle a high frame rate on this specific computer and therefore crashes.
Regards,
Sparkosoft Support."
The error seems to be happening from OBS though it doesn't crash and I don't think it even stops streaming. I believe Sparkocam stops working and you can hear the camera click though I'm not sure if it actually crashes. Also the computer if fairly new and pretty capable. It's VR ready for whatever that is worth. I can get exact specs tonight if that is helpful.
"Does SparkoCam application continue working correctly after that message or does it also crash? If it is working then the problem is inside OBS and you need to send a crash report to OBS developers. One of the possible reasons why OBS crashes on that computer may be an insufficient performance of the computer. Most probably you aren't getting crashes using your regular webcam due to the fact that real webcams rarely keep constant frame rate so even if your USB webcam is configured to 30 FPS the real frame rate varies and at most times is lower that 30 FPS. SparkoCam, on the other hand, always keeps constant frame rate (30). Most probably OBS isn't able to handle a high frame rate on this specific computer and therefore crashes.
Regards,
Sparkosoft Support."
The error seems to be happening from OBS though it doesn't crash and I don't think it even stops streaming. I believe Sparkocam stops working and you can hear the camera click though I'm not sure if it actually crashes. Also the computer if fairly new and pretty capable. It's VR ready for whatever that is worth. I can get exact specs tonight if that is helpful.
Kevin Harvey
New Member
Haha. I've responded and told them as much so far. But I was interested in your take on it. I was wondering if it was going to be nonsense or not. I will do more tests tonight and see if I can walk them through it. I don't think either program is actually crashing so I'm not sure if it's generating any sort of log. Thank you!
Fenrir
Forum Admin
Next time it happens (if you can easily replicate it), go to Help -> Log Files -> Upload Current Log (make sure you pick Current and not Last) and then share the link here.
I'm happy to take a look, and I'm definitely not trying to dismiss the issue, but it's definitely not an OBS error of any kind. We don't generate errors like that.
I'm happy to take a look, and I'm definitely not trying to dismiss the issue, but it's definitely not an OBS error of any kind. We don't generate errors like that.
Kevin Harvey
New Member
Will do. I'm pretty sure it wasn't letting me click back on the OBS window until I closed the error. It seemed to be attached to the OBS interface. I need to double check though I wasn't paying enough attention to that sort of thing when it happened. I appreciate you looking into this, Fenrir.
n8athletic
New Member
im having the same problem with my nikon d5100. Any one have any clue how to fix it? also i am using streamlabs obs and the free version of sparkocam