Bug Report OBS (elgato 2x PC) Sound crashes and then OBS.

Cristofer

Cristofer

New Member
So what i have been seeing is that every time i stream after an hour i get a notification on my stream PC that "OBS has suddenly crashed" but the stream still works except the Elgato audio doesn't work.

Everything else works. The stream is still on and viewers can hear my microphone and the music the only thing that doesn't work is the Elgato sounds, and after i click yes on the message then the stream crashes too and obs exits.

Can someone please help me! I'm going insane with this problem.

Game PC
Motherboard: Msi M5
Processor: Intel i7-7700k
GPU: Gtx 1070
ram: 16bg ddr 4

Stream pc
Motherboard: x 99
Processor: Intel i7-5920k
GPU: Gtx 670 SLI
Ram: 16bg ddr4
+ Elgato HD60 PRO

!!! LOG FILE: https://gist.github.com/f4a867b1fec90f6190f6b777e9c8a33e !!!

Thank you for taking the time to read this post!
 
Harold

Harold

Active Member
Fault address: 7FFF48E1CAE0 (c:\program files\elgato\gamecapture\vcruntime140.dll)
Click to expand...

and
00000081AB88F530 0000018FA74BF2D1 0000018F9D412A00 00000081AB88F680 0000000000000271 0000000000000001 dvrprocessor.ax!0x18fa74bf2d1
Click to expand...
is part of the elgato software
 
Cristofer

Cristofer

New Member
EDIT
I tried uninstalling elgatos gamecapture and reinstalling it but it didnt help. Im really struggling with this one. Does anyone have any ideas?
 
A

Auntystatic

New Member
I have the exact same problem, tried uninstalling and reinstalling obs/elgato, tried rolling both back, tried uninstalling and reinstalling c++ redistributable, reinstalled amd gfx drivers nothing so far has worked, pulling hair out here right now but that hasn't worked either.

Edit, oh yeah and when it crashes it leaves obs64.exe running as a background process in task manager and end task has no effect on it, this means a pc reboot to get obs running again, rinse and repeat.

Edit2: just ran obs without streaming and it crashed after about 55 mins.

Edit3: just ran the elgato software to stream and it also crashed the stream after 55 mins, wonderful at least we seem to be narrowing it down

Edit 4: Found out that its the elgato software that is failing, tried to roll back to the beta which worked for me but it will no longer work, so I've rolled back to the last version of 3.5 and so far no crashes but I'll keep reporting here over the next few days.

Edit 5: rolling back to the last elgato version of 3.5 has stopped the crashing for me for now.
 
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