Bug Report OBS Crashing When Changing Scene Collections (Probably NDI Plugin)

[Wolfbang]

Hey,

Like the title says, suddenly my OBS started to crash every time I try to change Scene Collections. Two days ago everything worked just fine, but today I got on to start my stream and was rudely surprised.

The only thread I've seen on this same problem is this one https://obsproject.com/forum/threads/obs-crash-when-switching-scene-collection.94914/ where they seem to have narrowed the issue down to NDI Plugin, which is the only plugin I have. Unfortunately, I can't find anywhere that the OP followed up and found a solution.

I've tried to create a brand new, blank scene: Crash.

I've restarted my computer: Crash.

I've reinstalled NDI and Runtime just in case I somehow had an older version: Crash.

Here's a link for the OBS log file https://obsproject.com/logs/UH8pUyk4m51vxr-t

I'm using NDI to capture game A/V from my PS4, so just deleting it is not an option, but obviously I need to be able to change Scene Collections as well.

Please I'm hoping someone has a good solution for this. Thank You.

 

[PartTimeJerk]

I found that a "ROGUE" plug-in was causing my OBS to crash every time I change my Scene Collection. Without a doubt I could not do anything. Until I found another forum where the same thing happened and they uninstalled the plug-in they weren't using. (It happened to be the one plug-in causing him to crash) I uninstalled all the plug-ins i don't use and now I can switch between Scene Collections without even losing my stream. Check it out.

File Explorer > This PC > Local Disk (C:) {That's where my program files are. That's a default drive letter unless you chose one yourself.} > Program Files > obs-studio > obs-plugins

From there it should be easy for you to find what you don't use and delete it from your registry.

GOOD LUCK!

 

[GuidoSanfoneiro]

Does anybody knows what is happening?

I've tried everything.

This computer is formatted. I only installed OBS. It's a Mac Pro running Mac OS High Sierra 10.13.6

I didn't install NDI plugins

 

[RedHenMedia]

Does anybody knows what is happening?

I've tried everything.

This computer is formatted. I only installed OBS. It's a Mac Pro running Mac OS High Sierra 10.13.6

I didn't install NDI plugins

Bump this. Same issue. No Plug-ins.

 

[bop7z]

Bump this. Same issue. No Plug-ins.

I cannot see the video but I assume its one showing obs crashing as soon as you attempt to switch scene collections - same here on Mac OS - its not a problem all the time just every once in a while it does it, and keeps doing for that "session".

 

[RedHenMedia]

I traced the problem to having duplicated scenes. Once I deleted all duplicated scenes and just built new ones I can now switch without crashing.

 

[albertdivision]

Hey Guys, I had the same issue running on mac and I had no plugins either.

But I did have the EOS webcam utility installed.
I uninstalled/deleted. Boom. Fixed.

 

[RedHenMedia]

Hey Guys, I had the same issue running on mac and I had no plugins either.

But I did have the EOS webcam utility installed.
I uninstalled/deleted. Boom. Fixed.

Just logged in to say thank you! I started having this problem again after previously solving it by NOT duplicating scenes, and sure enough I'd installed EOS webcam utility since I last encountered this issue- so after reading your solution I disabled the EOS camera feed in one of my scenes it then allowed me to switch without crashing. I love OBS, but I also feel like a slight breeze will knock it over.

 

[jmark]

Hey Guys, I had the same issue running on mac and I had no plugins either.

But I did have the EOS webcam utility installed.
I uninstalled/deleted. Boom. Fixed.

You Beauty!! - that saved me a major headache.

I had also installed the EOS utility and set up a Canon Camera in one of my Scene Collections. Changing away from it crashed every time.

Deleted the Canon Camera - all was fine

Many many thanks

 

[gilltin]

Thank you Guys - all sorted.

 

[JavierCane]

I was experiencing the same behaviour on macOS and I kind of fixed it:

1. Open the default OBS settings file: /Users/${your_username}/Library/Application Support/obs-studio/global.ini
2. Modify the default scene collection settings under the [Basic]section, that is:
   1. SceneCollectionFile: set it to the scene collection filename you will find in the folder: /Users/${your_username}/Library/Application Support/obs-studio/basic. Example: Cafe_con_Codely (without the .json extension)
   2. SceneCollection: set it to the name of the scene collection you will find in its json file. It is set in the root name property value. Example: Cafe con Codely
3. Save the changes done and start OBS. It properly opens the desired scene collection

However, I can not switch to another scene collection and go back to the "corrupted" Cafe con Codely one because OBS crashes again. I have to always change to this scene collection this way :§

 

[korak_gl]

Hey,

Like the title says, suddenly my OBS started to crash every time I try to change Scene Collections. Two days ago everything worked just fine, but today I got on to start my stream and was rudely surprised.

The only thread I've seen on this same problem is this one https://obsproject.com/forum/threads/obs-crash-when-switching-scene-collection.94914/ where they seem to have narrowed the issue down to NDI Plugin, which is the only plugin I have. Unfortunately, I can't find anywhere that the OP followed up and found a solution.

I've tried to create a brand new, blank scene: Crash.

I've restarted my computer: Crash.

I've reinstalled NDI and Runtime just in case I somehow had an older version: Crash.

Here's a link for the OBS log file https://obsproject.com/logs/UH8pUyk4m51vxr-t

I'm using NDI to capture game A/V from my PS4, so just deleting it is not an option, but obviously I need to be able to change Scene Collections as well.

Please I'm hoping someone has a good solution for this. Thank You.

I found a really and easy solution. Was having same problem with streamFX and EOS Utility Driver, just turn OFF "Browser Hardware acceleration" on Advanced tab and all work again smoothly.

 

[vhfbr]

I found a really and easy solution. Was having same problem with streamFX and EOS Utility Driver, just turn OFF "Browser Hardware acceleration" on Advanced tab and all work again smoothly.

Hello. So, I tried the solution provided by korak_gl and it didn't work.

And another thing, when I downgraded the software to the version OBS 29.1 instead of 29.1.1, it worked perfectly and flawless, and no error message showed up.

Help...