OBS crashing on Legion 5 Pro

[benjamin1111]

I upgraded to Legion 5 Pro with 5800H & 3070, 32 ram from Asus 17x (7820HK & gtx 1080 & 32 ram)

I have one dell 4K external monitor and two mb16ace portable monitor connect to the the laptops.

OBS never crashed when using my old laptop Asus 17x but crashes on legion 5 pro.

After two crashes which generated reports, I installed 5800H driver and reinstalled Nvidea driver, but it just crashed again with generating report or warning box.

I will attach the first two crash reports, can you please help me with identifying the problem, I use OBS all the time and it is very important for my work.

regards.

 

[benjamin1111]

just crashed again while running Shotcut for video exporting

 

[benjamin1111]

bump

 

[benjamin1111]

please help.

 

[Harold]

Did you install the per-program audio capture plugin?

 

[benjamin1111]

Did you install the per-program audio capture plugin?

Can you please elaborate?

I did install FxSound because the volume on the Legion 5 Pro is low, I thought that may have caused the crashes, so I uninstalled it. But this morning OBS crashed again after I woke up the laptop from hibernation.

 

[Harold]

Provide the regular obs log (newest only) from %appdata%\obs-studio

 

[faaizmuhammed]

Hey Benjamin. I think it is the new Nvidia Drivers that has been causing the issue. There are two fixes that'll most probably solve your problem. Either you should run the System in Hybrid Mode or you should rollback the Drivers. By running in Hybrid mode you'll be sacrificing Performance so I think the latter solution should do the job. For rolling the Driver back, i suggest you watch a tutorial on rolling back Nvidia Drivers using DDU. You have to download the DDU software and run the system in Safe mode to do a clean removal. After the drivers have been removed, go to the Lenovo Vantage Software and install the driver from there. Also make sure you have disabled auto update of drivers in GeForce Experience. Hope this solves your problem.

 

[konsolenritter]

Every crash report leads to clear signs of issues with the audio system.
Harold tries to show a way out...

 

[benjamin1111]

hey guys, thank you for the replies.

There has not been any crashes since my last post, I don't know why, I haven't installed or uninstalled any drivers.

Also, even went the crash dialog box comes up, OBS seem to be recording just fine if just ignore the dialog box (since click either button will terminate OBS), It is only when OBS crashes without dialog box and just disappear.

Hopefully OBS will remain stable from now on

 

[benjamin1111]

Provide the regular obs log (newest only) from %appdata%\obs-studio

there are the logs for the past three days, there hasn't been crashes since yesterday morning so there may be changes in the system logs that might interest you.

 

[konsolenritter]

You definitely changed between "FxSound Speakers..." and normal speaker output meanwhile.
So the difference seem to come from...

 

[benjamin1111]

so im guessing OBS is not compatible with FXsound?

 

[konsolenritter]

Don't know cause i'm not using this.
To return to your original issue. What do you mean with "the volume on the Legion 5 Pro is low"?
Headphone output, Mic input,...?

Personally i've a Legion 5P 15IMH and no prob with any of my (studio grade) headphones, for instance. (For audio input i use professional external devices, i've to admit.)

 

[benjamin1111]

the speaker volume is too low when on max, at least compared to my Asus predator 17x which had a subwoofer.

Coming from 17x to the L5P is a massive downgrade in the audio department