Obs crashing 6 times in 2 hours during a livestream

betovi

New Member
I need help please!
I'm using rx 6600, with a ryzen 5 3600, windows 10. Using x264 encoder. Other option avaiable is: AMD HW H.264 AVC

Logs files of lastest crashes attached.

My Obs is crashing a lot times during a livestream and i need to know how to solve this problem.

I Think the problem is related to error in amf-encoder-vce.dll EXCEPTION_ACCESS_VIOLATION
or maybe some problem with overlay.. idk..
 

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bcoyle

Member
I've seen in other entries that streamelements causes a lot of problems. Maybe streamlabs stiff, too??
 

rockbottom

Active Member
Here's a start

Running out of VRAM.
Slight rendering lag/GPU overload
Many bugged Scenes, Scene collection needs housekeeping. Clean it up nothing is free & you're running out of VRAM.

23:14:10.893: Browser Hardware Acceleration: true

23:30:32.083: [obs-browser: 'Subs da Live'] Webpage has crashed unexpectedly! Reason: 'Out of Memory'
00:29:07.378: [rtmp stream: 'adv_stream'] User stopped the stream
00:29:07.378: [rtmp stream: 'adv_stream'] Socket send buffer is 1048576 bytes
00:29:07.378: Output 'adv_stream': stopping
00:29:07.378: Output 'adv_stream': Total frames output: 129603
00:29:07.378: Output 'adv_stream': Total drawn frames: 129601 (129670 attempted)
00:29:07.379: Output 'adv_stream': Number of lagged frames due to rendering lag/stalls: 69 (0.1%)

00:29:07.385: ==== Streaming Stop ================================================
00:34:09.832: [game-capture: 'Stream Avatars'] capture window no longer exists, terminating capture
00:34:09.834: [game-capture: 'Stream Avatars'] capture stopped
00:37:29.372: [rtmp stream: 'multi-output'] User stopped the stream
00:37:29.372: [rtmp stream: 'multi-output'] Socket send buffer is 1048576 bytes
00:37:29.373: Output 'multi-output': stopping
00:37:29.373: Output 'multi-output': Total frames output: 144482
00:37:29.373: Output 'multi-output': Total drawn frames: 144517 (144613 attempted)
00:37:29.373: Output 'multi-output': Number of lagged frames due to rendering lag/stalls: 96 (0.1%)
00:37:29.373: [obs-multi-rtmp] Release output while it is active.
00:37:29.373: Video stopped, number of skipped frames due to encoding lag: 96/144700 (0.1%)
00:37:29.484: warning: 2 frames left in the queue on closing

Ethernet needs some troubleshooting

23:17:05.045: [rtmp stream: 'adv_stream'] Connecting to RTMP URL rtmp://ingest.global-contribute.live-video.net/app...
23:17:05.175: [obs-browser: 'Subs da Live'] Error: [Report Only] Refused to connect to 'https://events-nexus.streamelements.com/v1/6570bca178e41bfd3259c465/events' because it violates the following Content Security Policy directive: "connect-src 'none'".
23:17:05.175: (https://streamelements.com/overlay/scripts/app.js:305)
23:17:05.273: [rtmp stream: 'adv_stream'] Interface: Realtek PCIe GbE Family Controller (ethernet, 100↓/100↑ mbps)
23:17:06.011: [rtmp stream: 'adv_stream'] Connection to rtmp://ingest.global-contribute.live-video.net/app (2600:f0f0:1119:53ff:3773:f7f7:1e88:f9b3) successful
23:17:06.012: [rtmp stream: 'adv_stream'] Socket send buffer is 65536 bytes
23:17:06.031: ==== Streaming Start ===============================================
23:17:08.958: [obs-multi-rtmp] Load audio encoder config failed for KICK Live. Could not determine additional tracks.
23:17:08.959: [rtmp stream: 'multi-output'] Connecting to RTMP URL rtmps://fa723fc1b171.global-contribute.live-video.net...
23:17:08.961: No application or playpath in URL!
23:17:08.977: [rtmp stream: 'multi-output'] Interface: Realtek PCIe GbE Family Controller (ethernet, 100↓/100↑ mbps)
23:17:10.661: [rtmp stream: 'multi-output'] Connection to rtmps://fa723fc1b171.global-contribute.live-video.net (2600:f0f0:111a:fccc:2ac9:4ea7:70f4:2fb4) successful
23:17:10.661: [rtmp stream: 'multi-output'] Socket send buffer is 65536 bytes

 

rockbottom

Active Member
Don't think it's the acceleration, more due to asking to much from a GPU that is thinly provisioned. If there was more VRAM available there probably wouldn't be an Out of Memory issue.
 
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