Bug Report OBS Crashing 17.0.2 (64 Bit)

D

Desmmonn

New Member
Last 3-4 weeks my OBS has been crashing after being live for about 20-30 minutes, don't seem to know why, here is the error code. Any info would be highly appreciated.


22:49:43.471: Physical Cores: 4, Logical Cores: 8
22:49:43.471: Physical Memory: 16343MB Total, 11156MB Free
22:49:43.471: Windows Version: 10.0 Build 14393 (revision: 693; 64-bit)
22:49:43.471: Running as administrator: false
22:49:43.471: Aero is Enabled (Aero is always on for windows 8 and above)
22:49:43.471: Portable mode: false
22:49:43.477: OBS 17.0.2 (64bit, windows)
22:49:43.477: ---------------------------------
22:49:43.478: ---------------------------------
22:49:43.478: audio settings reset:
22:49:43.478: samples per sec: 44100
22:49:43.478: speakers: 2
22:49:43.479: ---------------------------------
22:49:43.479: Initializing D3D11..
22:49:43.479: Available Video Adapters:
22:49:43.480: Adapter 1: AMD Radeon (TM) R9 380 Series
22:49:43.480: Dedicated VRAM: 4270211072
22:49:43.480: Shared VRAM: 4273838080
22:49:43.480: output 1: pos={0, 0}, size={1600, 900}, attached=true
22:49:43.480: output 2: pos={1600, 0}, size={1600, 900}, attached=true
22:49:43.482: Loading up D3D11 on adapter AMD Radeon (TM) R9 380 Series (0)
22:49:43.494: D3D11 loaded sucessfully, feature level used: 45056
22:49:43.844: ---------------------------------
22:49:43.844: video settings reset:
22:49:43.844: base resolution: 1600x900
22:49:43.844: output resolution: 1280x720
22:49:43.844: downscale filter: Bicubic
22:49:43.844: fps: 30/1
22:49:43.844: format: NV12
22:49:43.844: ---------------------------------
22:49:43.845: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
22:49:43.849: [CoreAudio encoder]: Adding CoreAudio AAC encoder
22:49:43.850: [AMF Encoder] Version 1.4.3.8 loaded (Compiled: 1.3.0.5, Runtime: 1.4.0.0, Library: 1;4;0;0;1.2;201612041138).
22:49:44.227: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
22:49:44.228: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libEGL.dll' not found, loading of module failed
22:49:44.228: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
22:49:44.228: Failed to load 'en-US' text for module: 'obs-browser.dll'
22:49:44.228: [browser_source: 'Version: 1.28.0']
22:49:44.229: LoadLibrary failed for 'nvEncodeAPI64.dll': The specified module could not be found.
22:49:44.229: (126)
22:49:44.371: Couldn't find VLC installation, VLC video source disabled
22:49:44.374: No blackmagic support
22:49:44.402: ---------------------------------
22:49:44.402: Loaded Modules:
22:49:44.402: win-wasapi.dll
22:49:44.402: win-mf.dll
22:49:44.402: win-ivcam.dll
22:49:44.402: win-dshow.dll
22:49:44.402: win-decklink.dll
22:49:44.402: win-capture.dll
22:49:44.402: vlc-video.dll
22:49:44.402: text-freetype2.dll
22:49:44.402: rtmp-services.dll
22:49:44.402: obs-x264.dll
22:49:44.402: obs-transitions.dll
22:49:44.402: obs-text.dll
22:49:44.402: obs-qsv11.dll
22:49:44.402: obs-outputs.dll
22:49:44.402: obs-filters.dll
22:49:44.402: obs-ffmpeg.dll
22:49:44.402: obs-browser.dll
22:49:44.402: image-source.dll
22:49:44.402: frontend-tools.dll
22:49:44.402: enc-amf.dll
22:49:44.402: coreaudio-encoder.dll
22:49:44.402: ==== Startup complete ===============================================
22:49:44.409: All scene data cleared
22:49:44.409: ------------------------------------------------
22:49:44.424: WASAPI: Device 'Headset Earphone (3- Astro MixAmp Pro Voice)' initialized
22:49:44.432: WASAPI: Device 'Headset Earphone (3- Astro MixAmp Pro Voice)' initialized
22:49:44.436: WASAPI: Device 'Microphone (2- AT2020USB+)' initialized
22:49:44.476: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
22:49:44.884: warning: Stream #0: not enough frames to estimate rate; consider increasing probesize
22:49:44.903: ---------------------------------
22:49:44.903: [DShow Device: 'Webcam - C920'] settings updated:
22:49:44.903: video device: Logitech HD Pro Webcam C920
22:49:44.903: video path: \\?\usb#vid_046d&pid_082d&mi_00#6&20122ba8&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083}
22:49:44.903: resolution: 864x480
22:49:44.903: fps: 30.00 (interval: 333333)
22:49:44.903: format: I420
22:49:44.911: DShow: Run failed, device already in use (0x8007001F): A device attached to the system is not functioning.
22:49:44.911:
22:49:44.971: warning: deprecated pixel format used, make sure you did set range correctly
22:49:45.063: warning: Stream #0: not enough frames to estimate rate; consider increasing probesize
22:49:45.122: Switched to scene 'PS4 Scene'
22:49:45.123: ------------------------------------------------
22:49:45.124: Loaded scenes:
22:49:45.124: - scene 'PS4 Scene':
22:49:45.124: - source: 'Elgato - PS4' (dshow_input)
22:49:45.124: - source: 'Webcam - C920' (dshow_input)
22:49:45.124: - source: 'Overlay' (image_source)
22:49:45.124: - source: 'Twitch Alerts' (browser_source)
22:49:45.124: - source: 'Follow Train' (browser_source)
22:49:45.124: - source: 'Recent Donators' (browser_source)
22:49:45.124: - source: 'Top Donator' (text_gdiplus)
22:49:45.124: - source: 'Now Playing' (text_gdiplus)
22:49:45.124: - filter: 'Scroll' (scroll_filter)
22:49:45.124: - source: 'Tip Jar' (browser_source)
22:49:45.124: - scene 'CS:GO Scene':
22:49:45.124: - source: 'CS:GO' (window_capture)
22:49:45.124: - source: 'Skyrim' (game_capture)
22:49:45.124: - source: 'Webcam - C920' (dshow_input)
22:49:45.124: - source: 'Overlay' (image_source)
22:49:45.124: - source: 'Follow Train' (browser_source)
22:49:45.124: - source: 'Now Playing' (text_gdiplus)
22:49:45.124: - filter: 'Scroll' (scroll_filter)
22:49:45.124: - source: 'Top Donator' (text_gdiplus)
22:49:45.124: - source: 'Recent Donators' (browser_source)
22:49:45.124: - source: 'Twitch Alerts' (browser_source)
22:49:45.124: - scene 'H1Z1 Scene':
22:49:45.124: - scene 'We're Going Live':
22:49:45.124: - source: 'Starting Soon' (image_source)
22:49:45.124: - source: 'Skyrim' (game_capture)
22:49:45.124: - source: 'Elgato - PS4' (dshow_input)
22:49:45.124: - source: 'Square - Gameplay' (image_source)
22:49:45.124: - source: 'CS:GO' (window_capture)
22:49:45.124: - source: 'Now Playing' (text_gdiplus)
22:49:45.124: - filter: 'Scroll' (scroll_filter)
22:49:45.124: - source: 'Top Donator' (text_gdiplus)
22:49:45.124: - source: 'Recent Donators' (browser_source)
22:49:45.124: - source: 'Twitch Alerts' (browser_source)
22:49:45.124: - scene 'Be Right Back':
22:49:45.124: - source: 'Be Right Back Screen' (image_source)
22:49:45.124: - source: 'Elgato - PS4' (dshow_input)
22:49:45.124: - source: 'Skyrim' (game_capture)
22:49:45.124: - source: 'Webcam - C920' (dshow_input)
22:49:45.124: - source: 'Square - Gameplay' (image_source)
22:49:45.124: - source: 'Square - Webcam ' (image_source)
22:49:45.124: - scene 'Webcam Only':
22:49:45.124: - source: 'Webcam - C920' (dshow_input)
22:49:45.124: - scene 'WebPage':
22:49:45.124: - source: 'Display Capture' (monitor_capture)
22:49:45.124: ------------------------------------------------
22:49:45.339: ---------------------------------
22:49:45.339: [DShow Device: 'Elgato - PS4'] settings updated: 17
22:49:45.339: video device: Elgato Game Capture HD
22:49:45.339: video path: __elgato
22:49:45.339: resolution: 1280x720
22:49:45.339: fps: 30.00 (interval: 333333)
22:49:45.339: format: UYVY
22:49:45.339: using video device audio: yes
22:49:45.339: sample rate: 48000
22:49:45.339: channels: 2
22:49:45.339: audio type: Capture
22:49:46.079: Update check: last known remote version is 17.0.2
22:49:46.290: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
 
Xphome

Xphome

Member
Please provide the relevant crash log(s) for your issue. Press WinKey+R or go to Start > Search and type %APPDATA%\obs-studio\crashes. The contents can be copied to https://gist.github.com/ and then linked here.
 
Harold

Harold

Active Member
No you didn't.
You provided a log from the logs folder, not from the crashes folder.
 
R

ruhtragnorts

Member
Are you using multiple monitors? If so continue reading, we have the same exact GPU Also ensure the Radeon Crimson Software is not crashing, I was having the same exact issue, unplug your HDMI and VGA or other display and plug it into your internal GPU not the 380 keep your main monitor hooked up to the 380 that's it. Microsoft rolled out an update recently that is creating issues on Multi-Monitor displays. Which messes with the memory clocks and power limit so the GPU is struggling and just crashes.
 
D

Desmmonn

New Member
ruhtragnorts said:
Are you using multiple monitors? If so continue reading, we have the same exact GPU Also ensure the Radeon Crimson Software is not crashing, I was having the same exact issue, unplug your HDMI and VGA or other display and plug it into your internal GPU not the 380 keep your main monitor hooked up to the 380 that's it. Microsoft rolled out an update recently that is creating issues on Multi-Monitor displays. Which messes with the memory clocks and power limit so the GPU is struggling and just crashes.
Click to expand...

So take my 2nd monitor out and plug it into my motherboards output? Is that your suggestion?
 
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