Bug Report OBS crashes with GPU driver

SoCrazzy

New Member
Hey,

when i am streaming for about 1hr OBS keeps crashing for me.
At first all my screens freez then start to flicker greenish. After that they turn black for about 2-3 sec,
But then everything is normal, but i have to restart OBS again.

Code:
Unhandled exception: c0000005
Date/Time: 2016-11-17, 20:30:24
Fault address: 7FFD41691938 (c:\windows\system32\d3d11.dll)
libobs version: 0.16.5
Windows version: 10.0 build 14393 (revision 447)
CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
GPU: RX480
Radeon Software Version: 16.9.2

Thread 1B60 (Crashed)
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
0000003DC76FEE90 00007FFD41691938 000001B2E025CF00 0000000000010000 0000003DC76FEFF0 000001B2CC4E0000 d3d11.dll!0x7ffd41691938
0000003DC76FEEF0 00007FFD1EA139AD 000001B2E0012DD0 000001B2D89ABA38 0000003DC76FF1C0 000001B200000000 amfrt64.dll!0x7ffd1ea139ad
0000003DC76FF0C0 00007FFD1EA3126E 000001B2D466C570 000001B2D466C570 000001B2D89AB9B0 0000000000000000 amfrt64.dll!0x7ffd1ea3126e
0000003DC76FF2E0 00007FFD1EA32052 0000008FB07BF93D 000001B2E02A6048 000001B2D89AB9B0 000001B2D89AB9B0 amfrt64.dll!0x7ffd1ea32052
0000003DC76FF470 00007FFD1E951091 0000008FB07BF93C 000001B2D89AB9B0 00000000FFFFFFFF 0000000000000000 amfrt64.dll!0x7ffd1e951091
0000003DC76FF590 00007FFD1E94FCA7 0000000000000000 00007FFD3D99522B 000001B2D89AB9B0 000001B2E05F5F80 amfrt64.dll!0x7ffd1e94fca7
0000003DC76FF7F0 00007FFD211A4A6F 000001B2D89AB9B0 00007FFD3D9B3490 000001B2E05F5E90 0000000000000000 enc-amf.dll!Plugin::AMD::VCEEncoder::InputThreadLogic+0x15f
0000003DC76FF8D0 00007FFD211AD4CD 0000000000000000 00007FFD3D9B3403 0000000000000000 0000000000000000 enc-amf.dll!std::_LaunchPad<std::_Bind<1,void,void (__cdecl*const)(Plugin::AMD::VCEEncoder * __ptr64),Plugin::AMD::VCEEncoder * __ptr64> >::_Go+0x1d
0000003DC76FF900 00007FFD3DABD24C 000001B2D44B4160 0000000000000000 0000000000000000 0000000000000000 msvcp120.dll!0x7ffd3dabd24c
0000003DC76FF940 00007FFD3D9B4F7F 00007FFD3DA6CB80 0000000000000000 0000000000000000 0000000000000000 msvcr120.dll!0x7ffd3d9b4f7f
0000003DC76FF970 00007FFD3D9B5126 0000000000000000 0000000000000000 0000000000000000 0000000000000000 msvcr120.dll!0x7ffd3d9b5126
0000003DC76FF9A0 00007FFD45E68364 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ffd45e68364
0000003DC76FF9D0 00007FFD48335E91 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ffd48335e91

Full crashreport:
 

Attachments

  • Crash 2016-11-17 20-30-24.txt
    50 KB · Views: 14
Last edited:

RytoEX

Forum Admin
Forum Moderator
Developer
The part where your "screens freez then start to flicker greenish." sounds like the side effect of the OBS Studio built-in workaround for the Windows 10 AU issue:
TL;DR: Windows 10 Anniversary Update broke things. Best solutions/workarounds: update AMD drivers to the latest version; update OBS Studio to the latest version, or disable your OBS Studio preview.

[...]

I'm having problems. How can I fix it?
If you're using an AMD graphics card, this was reportedly fixed in AMD driver version 16.10.2. Update your drivers to the latest version.

If you're using an Nvidia graphics card, unfortunately, there is currently no way for you to completely fix it, but there are some workarounds that you can try. First, consider updating to the latest version of OBS Studio. OBS Studio 0.16.3 introduced a workaround for this problem, but there's a catch. When the error is triggered, instead of freezing completely, the stream/recording may pause briefly and then show some green frames while OBS rebuilds its Direct3D assets. If that's okay with you, go update!

Update your AMD drivers (16.11.4 is out).

In the future, please also upload regular logs with your crash logs. Both log types provide different, but useful, information.
 
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