Bug Report OBS crashes when initializing Euresys Picolo video capture card

[Centrion1956]

Hello all,
I'm trying to use OBS to record video from my microscope camera using a Euresys Picolo video capture card, but every time I initialize the capture card in OBS it immediately crashes. I saved the crash log (see attached) which points to the Fault address: 7FF8B2E9C4A0 (c:\windows\system32\vcruntime140.dll). The card works perfect on Debut video capture software by NCH so I know that the card is working perfectly fine. My question is can anyone identify the problem using the crash log below? Can it be patched or repaired?
I've installed the latest drivers for the Picolo card which is still being supported with updated software for Win 10 x64.
I have the latest version of Windows 10.0 build 18362 (revision: 356; 64-bit) with all new updates and patches.
I'm running it on a Dell Precision T7400 workstation with Xeon CPUs with a total of 8 cores and 32 Gb of memory.
Thank you
v/r
Joe Haralson

 

[Centrion1956]

Solved
I had to turn off the camera, then open OBS and try different settings and then turn the camera back on to see if it would crash. I did this several times until I found camera and output setting that would OBS liked. Runs great now.

 

[argos]

Solved
I had to turn off the camera, then open OBS and try different settings and then turn the camera back on to see if it would crash. I did this several times until I found camera and output setting that would OBS liked. Runs great now.

I am having this exact same problem, would you go into more detail on exactly which settings you changed that fixed your problem? Thanks!

 

[argos]

I am having this exact same problem, would you go into more detail on exactly which settings you changed that fixed your problem? Thanks!

Nvm, I fixed my own issue.

More detail:
Windows 10 1903
OBS 24.0.3 (x64)
Capture card: https://www.euresys.com/en/Products/Frame-Grabbers/Picolo-series/Picolo-Alert-PCIe
In the properties for this capture card under OBS sources, I have the following settings:
Resolution/FPS Type: Custom
Resolution: 640x480 (This is size of video capturing and not the thing that fixed my problem)
FPS: 29.97 (NTSC)
Video Format: XRGB (This was the only change that I needed to stop OBS from crashing)
Color Space: Default
Color Range: Full
Buffering: Enable

My output source is spitting out moving composite video at 29.97fps.

I hope this helps someone else who is having the same problem.