James 5735
New Member
I updated my motherboard and graphics drivers, actually I updated all drivers for computer. I'm running a Dell inspiron 5770 17' laptop with i7 chipset. I've uninstalled / reinstalled a couple of times already with no luck. Here is my most recent log file:
07:41:16.642: CPU Name: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz
07:41:16.642: CPU Speed: 1992MHz
07:41:16.642: Physical Cores: 4, Logical Cores: 8
07:41:16.642: Physical Memory: 16281MB Total, 10936MB Free
07:41:16.642: Windows Version: 10.0 Build 17763 (revision: 914; 64-bit)
07:41:16.642: Running as administrator: false
07:41:16.642: Aero is Enabled (Aero is always on for windows 8 and above)
07:41:16.642: Windows 10 Gaming Features:
07:41:16.642: Game DVR: On
07:41:16.644: Sec. Software Status:
07:41:16.645: Windows Defender Antivirus: enabled (AV)
07:41:16.645: McAfee VirusScan: disabled (AV)
07:41:16.649: McAfee Firewall: disabled (FW)
07:41:16.649: Windows Firewall: enabled (FW)
07:41:16.650: Windows Defender Antivirus: enabled (ASW)
07:41:16.650: McAfee VirusScan: disabled (ASW)
07:41:16.651: Current Date/Time: 2019-12-11, 07:41:16
07:41:16.651: Browser Hardware Acceleration: true
07:41:16.651: Portable mode: false
07:41:17.047: OBS 24.0.3 (64-bit, windows)
07:41:17.048: ---------------------------------
07:41:17.049: ---------------------------------
07:41:17.049: audio settings reset:
07:41:17.049: samples per sec: 44100
07:41:17.049: speakers: 2
07:41:17.050: ---------------------------------
07:41:17.050: Initializing D3D11...
07:41:17.050: Available Video Adapters:
07:41:17.053: Adapter 0: Radeon (TM) 530
07:41:17.053: Dedicated VRAM: 4285513728
07:41:17.053: Shared VRAM: 4241356800
07:41:17.053: output 0: pos={0, 0}, size={1920, 1080}, attached=true
07:41:17.053: Adapter 1: Intel(R) UHD Graphics 620
07:41:17.053: Dedicated VRAM: 134217728
07:41:17.053: Shared VRAM: 4241356800
07:41:17.056: Loading up D3D11 on adapter Radeon (TM) 530 (0)
07:41:17.413: D3D11 loaded successfully, feature level used: b000
07:41:17.413: D3D11 GPU priority setup failed (not admin?)
07:41:18.098: ---------------------------------
07:41:18.098: video settings reset:
07:41:18.098: base resolution: 1920x1080
07:41:18.098: output resolution: 1280x720
07:41:18.098: downscale filter: Bicubic
07:41:18.098: fps: 30/1
07:41:18.098: format: NV12
07:41:18.098: YUV mode: 601/Partial
07:41:18.098: NV12 texture support enabled
07:41:18.107: Audio monitoring device:
07:41:18.107: name: Default
07:41:18.107: id: default
07:41:18.107: ---------------------------------
07:41:18.111: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
07:41:18.112: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
07:41:18.346: [AMF] Version 2.4.2 loaded (Compiled: 1.4.7.0, Runtime: 1.4.16.0, Library: 1;4;16;0;19.50;201912042012;CL#2041069).
07:41:18.433: [AMF] [Capability Manager] Testing Direct3D 11 Adapter 'Radeon (TM) 530 (VEN_1002/DEV_6900/SUB_8111028/REV_00c1)':
07:41:18.433: H264/AVC: Not Supported
07:41:18.433: H265/HEVC: Not Supported
07:41:18.433:
07:41:16.642: CPU Name: Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz
07:41:16.642: CPU Speed: 1992MHz
07:41:16.642: Physical Cores: 4, Logical Cores: 8
07:41:16.642: Physical Memory: 16281MB Total, 10936MB Free
07:41:16.642: Windows Version: 10.0 Build 17763 (revision: 914; 64-bit)
07:41:16.642: Running as administrator: false
07:41:16.642: Aero is Enabled (Aero is always on for windows 8 and above)
07:41:16.642: Windows 10 Gaming Features:
07:41:16.642: Game DVR: On
07:41:16.644: Sec. Software Status:
07:41:16.645: Windows Defender Antivirus: enabled (AV)
07:41:16.645: McAfee VirusScan: disabled (AV)
07:41:16.649: McAfee Firewall: disabled (FW)
07:41:16.649: Windows Firewall: enabled (FW)
07:41:16.650: Windows Defender Antivirus: enabled (ASW)
07:41:16.650: McAfee VirusScan: disabled (ASW)
07:41:16.651: Current Date/Time: 2019-12-11, 07:41:16
07:41:16.651: Browser Hardware Acceleration: true
07:41:16.651: Portable mode: false
07:41:17.047: OBS 24.0.3 (64-bit, windows)
07:41:17.048: ---------------------------------
07:41:17.049: ---------------------------------
07:41:17.049: audio settings reset:
07:41:17.049: samples per sec: 44100
07:41:17.049: speakers: 2
07:41:17.050: ---------------------------------
07:41:17.050: Initializing D3D11...
07:41:17.050: Available Video Adapters:
07:41:17.053: Adapter 0: Radeon (TM) 530
07:41:17.053: Dedicated VRAM: 4285513728
07:41:17.053: Shared VRAM: 4241356800
07:41:17.053: output 0: pos={0, 0}, size={1920, 1080}, attached=true
07:41:17.053: Adapter 1: Intel(R) UHD Graphics 620
07:41:17.053: Dedicated VRAM: 134217728
07:41:17.053: Shared VRAM: 4241356800
07:41:17.056: Loading up D3D11 on adapter Radeon (TM) 530 (0)
07:41:17.413: D3D11 loaded successfully, feature level used: b000
07:41:17.413: D3D11 GPU priority setup failed (not admin?)
07:41:18.098: ---------------------------------
07:41:18.098: video settings reset:
07:41:18.098: base resolution: 1920x1080
07:41:18.098: output resolution: 1280x720
07:41:18.098: downscale filter: Bicubic
07:41:18.098: fps: 30/1
07:41:18.098: format: NV12
07:41:18.098: YUV mode: 601/Partial
07:41:18.098: NV12 texture support enabled
07:41:18.107: Audio monitoring device:
07:41:18.107: name: Default
07:41:18.107: id: default
07:41:18.107: ---------------------------------
07:41:18.111: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
07:41:18.112: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
07:41:18.346: [AMF] Version 2.4.2 loaded (Compiled: 1.4.7.0, Runtime: 1.4.16.0, Library: 1;4;16;0;19.50;201912042012;CL#2041069).
07:41:18.433: [AMF] [Capability Manager] Testing Direct3D 11 Adapter 'Radeon (TM) 530 (VEN_1002/DEV_6900/SUB_8111028/REV_00c1)':
07:41:18.433: H264/AVC: Not Supported
07:41:18.433: H265/HEVC: Not Supported
07:41:18.433: