Question / Help OBS Crash

[IPhone]

So I was tying to stream a Staff Series after I reset my pc and I load up OBS and when I click stream/record It crashes OBS

Can someone help me with this?

 

[Harold]

Provide your crash log.

 

[IPhone]

http://prntscr.com/lblo91

 

[Suslik V]

Clean driver reinstall (from the AMD site, as I understand) can help you.

 

[IPhone]

Im still crashing

 

[Suslik V]

You need to update Intel's video driver as well.

 

[IPhone]

Where do I find that

 

[IPhone]

I don't need it I have everything

 

[Suslik V]

The crash is caused by OpenCL library that AMD and Intel can share, unfortunately, there is mistake in the libs that makes them incompatible.

The OBS Studio has built-in plugin (AMD hardware encoder) that uses OpenCL technology to transfer the data between GPU and CPU. If you don't need the mentioned plugin, just delete from obs plugins folder the file: "enc-amf.dll" (32bit and 64bit folders). If you don't need Intel's video driver - you may uninstall it instead.

The problem was investigated by the developer of the plugin:
https://github.com/obsproject/obs-amd-encoder/issues/317