Question / Help OBS Crash Upon Launch Windows 10

Snoman

New Member
OBS Studio is crashing upon launch and will not open at all. Looks like some file in my downloads is missing the "Load" function but honestly unsure. Please help! Log file attached and pasted below.

19:30:28.038: CPU Name: AMD FX(tm)-8300 Eight-Core Processor
19:30:28.039: CPU Speed: 3300MHz
19:30:28.039: Physical Cores: 3, Logical Cores: 6
19:30:28.039: Physical Memory: 2047MB Total, 2047MB Free (NOTE: 2 or 4 gigs max is normal for 32bit programs)
19:30:28.039: Windows Version: 10.0 Build 14393 (revision: 693; 64-bit)
19:30:28.039: Running as administrator: true
19:30:28.039: Aero is Enabled (Aero is always on for windows 8 and above)
19:30:28.040: Portable mode: false
19:30:28.052: OBS 17.0.2 (windows)
19:30:28.052: ---------------------------------
19:30:28.055: ---------------------------------
19:30:28.055: audio settings reset:
19:30:28.055: samples per sec: 44100
19:30:28.055: speakers: 2
19:30:28.092: ---------------------------------
19:30:28.092: Initializing D3D11..
19:30:28.092: Available Video Adapters:
19:30:28.095: Adapter 1: NVIDIA GeForce GT 730
19:30:28.095: Dedicated VRAM: 2115698688
19:30:28.095: Shared VRAM: 2179203072
19:30:28.095: output 1: pos={0, 0}, size={1360, 768}, attached=true
19:30:28.095: output 2: pos={1360, -180}, size={1680, 1050}, attached=true
19:30:28.136: Loading up D3D11 on adapter NVIDIA GeForce GT 730 (0)
19:30:28.161: D3D11 loaded sucessfully, feature level used: 45056
19:30:28.933: ---------------------------------
19:30:28.933: video settings reset:
19:30:28.933: base resolution: 1360x768
19:30:28.933: output resolution: 1088x614
19:30:28.933: downscale filter: Bicubic
19:30:28.933: fps: 30/1
19:30:28.933: format: NV12
19:30:28.935: ---------------------------------
19:30:29.024: Required module function 'obs_module_load' in module '../../obs-plugins/32bit/chrome_elf.dll' not found, loading of module failed
19:30:29.074: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
19:30:29.236: [AMF Encoder] Version 1.4.3.8 loaded (Compiled: 1.3.0.5, Runtime: 1.3.0.4, Library: 1;3;0;4;16.30.2311;201607181805).
19:30:30.439: [AMF Encoder] [19:30:30.383][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(977):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: InitAveService() Failed to create AVE Service. AVE error = 0x80000000
19:30:30.439: [AMF Encoder] [19:30:30.383][AMFEncoderVCE] Error: ..\..\..\..\..\runtime\src\components\EncoderVCE\EncoderVCEImpl.cpp(613):AMF_ERROR 36 : AMF_ENCODER_NOT_PRESENT: Prepare() - Failed to init the AVE service
 

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  • Crash 2017-02-07 19-30-31.txt
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Snoman

New Member
No, it's been NVIDIA since we purchased it. Do you think it is trying to run for a different graphics card?
 

EBrito

Active Member
19:30:28.038: CPU Name: AMD FX(tm)-8300 Eight-Core Processor
19:30:28.039: CPU Speed: 3300MHz
19:30:28.039: Physical Cores: 3, Logical Cores: 6 --- THIS SHOULD BE 4 and 8

So, some cores are parked?
Check Windows power profile and set it to HIGH PERFORMANCE


Well, you purchased it with NVIDIA card, but it shows info about trying to load AMD AMF encoder
19:30:29.236: [AMF Encoder] Version 1.4.3.8 loaded (Compiled: 1.3.0.5, Runtime: 1.3.0.4, Library: 1;3;0;4;16.30.2311;201607181805).


You should clean GPU drivers with DDU and treinstall again.
http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
 

Snoman

New Member
Thank you for the suggestions. TBH didn't think to check that the NVIDIA drivers were up to date. After getting that settled it seems to be working. Thank you for your help and should anything else come up I'll add to the tread again.
 
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