Hello,
since the last update of either the game I stream (Heroes of the Storm, version 22.6.49278) or OBS Studio (I'm currently running version 17.0.0) I get this weird issue causing OBS to become unresponsive after switching scene (going from a game+webcam+etc one to another with game+other stuff).
The problem seems located in the moment the program has to load the game again in the second scene as a "Capture full screen windows (Game)" [this might not be the exact translation since I'm running it in Italian].
I've already tried the following:
Any thoughts on how can I solve this problem?
The only work-around I've found is to switch from a scene with the game source to one not having it (i.e. from a scene with game+webcam to a scene with a browser screen and then to the desired scene with game+overlay etc).
Find attached the log.
Mithril
since the last update of either the game I stream (Heroes of the Storm, version 22.6.49278) or OBS Studio (I'm currently running version 17.0.0) I get this weird issue causing OBS to become unresponsive after switching scene (going from a game+webcam+etc one to another with game+other stuff).
The problem seems located in the moment the program has to load the game again in the second scene as a "Capture full screen windows (Game)" [this might not be the exact translation since I'm running it in Italian].
I've already tried the following:
- Verifying game data
- Re-installing OBS
- Changing codec (NVENC to x264)
- Checking Windows updates
- Reinstall video drivers
Any thoughts on how can I solve this problem?
The only work-around I've found is to switch from a scene with the game source to one not having it (i.e. from a scene with game+webcam to a scene with a browser screen and then to the desired scene with game+overlay etc).
Find attached the log.
11:02:47.350: [game-capture: 'heroes_client'] attempting to hook process: HeroesOfTheStorm_x64.exe
11:02:47.463: [game-capture: 'heroes_client'] using helper (compatibility hook)
11:02:47.466: [game-capture: 'heroes_client'] hook not loaded yet, retrying..
11:02:50.367: [game-capture: 'heroes_client'] attempting to hook process: HeroesOfTheStorm_x64.exe
11:02:50.445: [game-capture: 'heroes_client'] d3d11 shared texture capture successful
11:02:50.449: [game-capture: 'heroes_client'] shared texture capture successful
11:02:53.198: User switched to scene 'Heroes_only'
11:02:53.206: [game-capture: 'heroes'] attempting to hook process: HeroesOfTheStorm_x64.exe
11:02:53.208: [game-capture: 'heroes'] Failed to create keepalive window class: 1410
Thanks for your help, 11:02:47.463: [game-capture: 'heroes_client'] using helper (compatibility hook)
11:02:47.466: [game-capture: 'heroes_client'] hook not loaded yet, retrying..
11:02:50.367: [game-capture: 'heroes_client'] attempting to hook process: HeroesOfTheStorm_x64.exe
11:02:50.445: [game-capture: 'heroes_client'] d3d11 shared texture capture successful
11:02:50.449: [game-capture: 'heroes_client'] shared texture capture successful
11:02:53.198: User switched to scene 'Heroes_only'
11:02:53.206: [game-capture: 'heroes'] attempting to hook process: HeroesOfTheStorm_x64.exe
11:02:53.208: [game-capture: 'heroes'] Failed to create keepalive window class: 1410
Mithril
