Question / Help OBS Crash report/ solved

Douzesse

New Member
Can someone explain me what this crash report says?
 

Attachments

  • Crash 2018-06-26 00-56-18[94].txt
    28.8 KB · Views: 16

koala

Active Member
You're not using OBS, you're using a program called "WE Castamp". Please contact the manufacturer of that program for support.
 

Douzesse

New Member
I did report it there. I think it is not wrong to ask in a forum full with IT- cracks for some help in a stream software related Problem, by asking them to have a quick glance at the crash report. The program called "WE Castamp" uses OBS, obviously.

I am a housewife, living in Thailand and can't just ask my neighbor. With a little research I found out though, that it was a problem in the System, and solved the problem via windows defender security center, it told me to update a driver.

So thank you Koala, for your helpful post.
 

koala

Active Member
I'm sorry that you shoot the messenger, but you report a crash in a program to the developer of the program, not to the developer of a library the program contains. We don't know how the OBS library is used by the program, we don't even know the version of the OBS library - it may be based on the current one, it may be based on a 2 year old one. This is all only known to the developer of that program. You may be the victim of a bug that is long fixed in the current version of the library, so reporting it here would be a waste of time.

The crash seems to happen within the nvenc encoder. It may help if you somehow reconfigure the encoder settings, or if you do a clean uninstall and reinstall of the newest Nvidia video driver. But this is just a wild guess. It may also help to use a different encoder than nvenc.
 
Top