Question / Help OBS 14.1 not displaying Google Play Music app as source

[Devina0]

I use the small rectangular app by Google as a display source to show what music I'm playing, but this version isn't recognizing it. It keeps appearing as a black window no matter what I change in the display capture settings. What can I do to solve this?

 

[Sapiens]

UWP apps can only be captured using display capture.

 

[Devina0]

Sorry, I meant to say the Window Capture feature.

 

[Devina0]

Does anyone know what could be causing the problem for the Window Capture feature not working/displaying any windows I choose?

 

[Sapiens]

If you're trying to use window capture on something other than a UWP app and it doesn't work, please post a log file.

 

[Devina0]

If you're trying to use window capture on something other than a UWP app and it doesn't work, please post a log file.

It seems to only work in 32-bit mode rather than 64-bit mode. I'm using a Dell Inspiron 7559 with both Intel HD 530 Graphics and the NVIDIA 960m card.

 

[Sapiens]

Sounds like you followed the steps from https://obsproject.com/forum/threads/laptop-black-screen-when-capturing-read-here-first.5965/ for the 32-bit OBS executable but not the 64-bit version.

 

[Devina0]

It appears the problem might be on Chrome's end, which is what I was trying to display in the first place, a browser window. When I turn off hardware acceleration in Chrome's settings the Window Capture feature works fine.

 

[Sapiens]

That's correct. Wish you would have stated up front that it was a Chrome window in particular failing to be window captured as this is a well-known issue with multiple related threads floating around the forum. ;)

 

[Devina0]

That's correct. Wish you would have stated up front that it was a Chrome window in particular failing to be window captured as this is a well-known issue with multiple related threads floating around the forum. ;)

My bad. I had been searching around, but not with the right terms I'm guessing. Thanks.

 

[Adrian Schofield]

Did you find the fix? If not you need to disable Hardware Acceleration, Chrome, Settings, Show Advanced Settings, System. Uncheck Hardware Acceleration.