Question / Help Nvenc option will not show up in the encoder drop bar

Timelord14714

New Member
HI all,
I am running a duel pc setup and my gaming pc is not showing up Nvenc option drop down bar in the encoder and also my obs is running very high any fix would be helful I have a lot of things but noting so far has fixed it.
 

Timelord14714

New Member
HI all,
I am running a duel pc setup and my gaming pc is not showing up Nvenc option drop down bar in the encoder and also my obs is running very high any fix would be helful I have a lot of things but noting so far has fixed it.
00:28:54.684: CPU Name: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
00:28:54.684: CPU Speed: 3696MHz
00:28:54.684: Physical Cores: 6, Logical Cores: 12
00:28:54.684: Physical Memory: 32684MB Total, 28181MB Free
00:28:54.684: Windows Version: 10.0 Build 18362 (revision: 239; 64-bit)
00:28:54.685: Running as administrator: false
00:28:54.685: Aero is Enabled (Aero is always on for windows 8 and above)
00:28:54.685: Windows 10 Gaming Features:
00:28:54.685: Game Bar: Off
00:28:54.685: Game DVR: Off
00:28:54.685: Game DVR Background Recording: Off
00:28:54.686: Sec. Software Status:
00:28:54.687: Norton Internet Security: enabled (AV)
00:28:54.687: Windows Defender Antivirus: disabled (AV)
00:28:54.688: Norton Internet Security: enabled (FW)
00:28:54.688: Windows Firewall: disabled (FW)
00:28:54.689: Current Date/Time: 2019-07-11, 00:28:54
00:28:54.689: Browser Hardware Acceleration: false
00:28:54.689: Portable mode: false
00:28:54.970: OBS 23.2.1 (64-bit, windows)
00:28:54.970: ---------------------------------
00:28:54.971: ---------------------------------
00:28:54.971: audio settings reset:
00:28:54.971: samples per sec: 44100
00:28:54.971: speakers: 2
00:28:54.972: ---------------------------------
00:28:54.972: Initializing D3D11...
00:28:54.972: Available Video Adapters:
00:28:54.976: Loading up D3D11 on adapter Microsoft Basic Render Driver (0)
00:28:54.978: D3D11 loaded successfully, feature level used: 45056
00:28:55.849: ---------------------------------
00:28:55.849: video settings reset:
00:28:55.849: base resolution: 1920x1080
00:28:55.849: output resolution: 1920x1080
00:28:55.849: downscale filter: Lanczos
00:28:55.849: fps: 60/1
00:28:55.849: format: NV12
00:28:55.849: YUV mode: 601/Partial
00:28:55.849: NV12 texture support enabled
00:28:55.852: Audio monitoring device:
00:28:55.852: name: Default
00:28:55.852: id: default
00:28:55.852: ---------------------------------
00:28:55.856: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
00:28:55.856: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
00:28:55.928: [AMF] AMF Test failed due to one or more errors.
00:28:55.928: Failed to initialize module 'enc-amf.dll'
00:28:55.956: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
00:28:55.959: [obs-browser]: Version 2.4.0
00:28:56.213: Couldn't find VLC installation, VLC video source disabled
00:28:56.220: No blackmagic support
00:28:56.225: ---------------------------------
00:28:56.225: Loaded Modules:
00:28:56.225: win-wasapi.dll
00:28:56.225: win-mf.dll
00:28:56.225: win-dshow.dll
00:28:56.225: win-decklink.dll
00:28:56.225: win-capture.dll
00:28:56.225: vlc-video.dll
00:28:56.225: text-freetype2.dll
00:28:56.225: rtmp-services.dll
00:28:56.225: obs-x264.dll
00:28:56.225: obs-vst.dll
00:28:56.225: obs-transitions.dll
00:28:56.225: obs-text.dll
00:28:56.225: obs-qsv11.dll
00:28:56.225: obs-outputs.dll
00:28:56.225: obs-filters.dll
00:28:56.225: obs-ffmpeg.dll
00:28:56.225: obs-browser.dll
00:28:56.225: image-source.dll
00:28:56.225: frontend-tools.dll
00:28:56.225: enc-amf.dll
00:28:56.225: decklink-ouput-ui.dll
00:28:56.225: coreaudio-encoder.dll
00:28:56.225: ---------------------------------
00:28:56.225: ==== Startup complete ===============================================
00:28:56.237: All scene data cleared
00:28:56.237: ------------------------------------------------
00:28:58.043: Source ID 'ndi_source' not found
00:28:58.044: Failed to create source 'NDI™ Source'!
00:28:58.045: Switched to scene 'Scene'
00:28:58.048: ------------------------------------------------
00:28:58.048: Loaded scenes:
00:28:58.048: - scene 'Scene':
00:28:58.048: - source: 'Game Capture' (game_capture)
00:28:58.048: - source: 'Display Capture' (monitor_capture)
00:28:58.048: - source: 'NDI™ Source' (ndi_source)
00:28:58.048: - scene 'Scene 2':
00:28:58.048: - source: 'Game Capture 2' (game_capture)
00:28:58.048: - source: 'Display Capture 2' (monitor_capture)
00:28:58.048: ------------------------------------------------
00:31:02.710: Settings changed (outputs)
00:31:02.710: ------------------------------------------------
00:33:37.618: ==== Shutting down ==================================================
00:33:37.631: Switched to scene '(null)'
00:33:37.635: All scene data cleared
00:33:37.635: ------------------------------------------------
00:33:37.740: Freeing OBS context data
00:33:37.758: [Scripting] Total detached callbacks: 0
00:33:37.909: == Profiler Results =============================
00:33:37.910: run_program_init: 3869.12 ms
00:33:37.910: ┣OBSApp::AppInit: 19.064 ms
00:33:37.910: ┃ ┗OBSApp::InitLocale: 1.345 ms
00:33:37.910: ┗OBSApp::OBSInit: 3537.41 ms
00:33:37.910: ┣obs_startup: 4.461 ms
00:33:37.910: ┗OBSBasic::OBSInit: 3251.31 ms
00:33:37.910: ┣OBSBasic::InitBasicConfig: 0.438 ms
00:33:37.910: ┣OBSBasic::ResetAudio: 0.109 ms
00:33:37.910: ┣OBSBasic::ResetVideo: 880.724 ms
00:33:37.910: ┣OBSBasic::InitOBSCallbacks: 0.004 ms
00:33:37.910: ┣OBSBasic::InitHotkeys: 0.104 ms
00:33:37.910: ┣obs_load_all_modules: 372.755 ms
00:33:37.910: ┃ ┣obs_init_module(coreaudio-encoder.dll): 0.424 ms
00:33:37.910: ┃ ┣obs_init_module(decklink-ouput-ui.dll): 1.493 ms
00:33:37.910: ┃ ┣obs_init_module(enc-amf.dll): 68.784 ms
00:33:37.910: ┃ ┣obs_init_module(frontend-tools.dll): 10.659 ms
00:33:37.910: ┃ ┣obs_init_module(image-source.dll): 0.01 ms
00:33:37.910: ┃ ┣obs_init_module(obs-browser.dll): 0.462 ms
00:33:37.910: ┃ ┣obs_init_module(obs-ffmpeg.dll): 0.504 ms
00:33:37.910: ┃ ┃ ┗nvenc_check: 0.472 ms
00:33:37.910: ┃ ┣obs_init_module(obs-filters.dll): 0.111 ms
00:33:37.910: ┃ ┣obs_init_module(obs-outputs.dll): 0.013 ms
00:33:37.910: ┃ ┣obs_init_module(obs-qsv11.dll): 233.3 ms
00:33:37.910: ┃ ┣obs_init_module(obs-text.dll): 2.128 ms
00:33:37.910: ┃ ┣obs_init_module(obs-transitions.dll): 0.029 ms
00:33:37.910: ┃ ┣obs_init_module(obs-vst.dll): 0.001 ms
00:33:37.910: ┃ ┣obs_init_module(obs-x264.dll): 0.003 ms
00:33:37.910: ┃ ┣obs_init_module(rtmp-services.dll): 4.48 ms
00:33:37.910: ┃ ┣obs_init_module(text-freetype2.dll): 0.3 ms
00:33:37.910: ┃ ┣obs_init_module(vlc-video.dll): 0.046 ms
00:33:37.910: ┃ ┣obs_init_module(win-capture.dll): 0.338 ms
00:33:37.910: ┃ ┣obs_init_module(win-decklink.dll): 4.153 ms
00:33:37.910: ┃ ┣obs_init_module(win-dshow.dll): 1.968 ms
00:33:37.910: ┃ ┣obs_init_module(win-mf.dll): 0 ms
00:33:37.910: ┃ ┣obs_init_module(win-wasapi.dll): 0.008 ms
00:33:37.910: ┃ ┗reset_win32_symbol_paths: 0.205 ms
00:33:37.910: ┣OBSBasic::ResetOutputs: 1.184 ms
00:33:37.910: ┣OBSBasic::CreateHotkeys: 0.058 ms
00:33:37.910: ┣OBSBasic::InitService: 7.088 ms
00:33:37.910: ┣OBSBasic::InitPrimitives: 0.149 ms
00:33:37.910: ┗OBSBasic::Load: 1830.56 ms
00:33:37.910: obs_hotkey_thread(25 ms): min=0.003 ms, median=0.005 ms, max=1.211 ms, 99th percentile=0.262 ms, 100% below 25 ms
00:33:37.910: audio_thread(Audio): min=0 ms, median=0.016 ms, max=1.04 ms, 99th percentile=0.187 ms
00:33:37.910: obs_graphics_thread(16.6667 ms): min=0.055 ms, median=2.979 ms, max=1792.96 ms, 99th percentile=6.884 ms, 99.9941% below 16.667 ms
00:33:37.910: ┣tick_sources: min=0.001 ms, median=0.008 ms, max=1792.87 ms, 99th percentile=0.029 ms
00:33:37.910: ┣output_frame: min=0.046 ms, median=0.143 ms, max=1.604 ms, 99th percentile=0.955 ms
00:33:37.910: ┃ ┗gs_context(video->graphics): min=0.046 ms, median=0.142 ms, max=1.6 ms, 99th percentile=0.953 ms
00:33:37.910: ┃ ┣render_video: min=0.014 ms, median=0.116 ms, max=1.216 ms, 99th percentile=0.841 ms
00:33:37.910: ┃ ┃ ┗render_main_texture: min=0.012 ms, median=0.102 ms, max=1.14 ms, 99th percentile=0.792 ms
00:33:37.910: ┃ ┗gs_flush: min=0.016 ms, median=0.021 ms, max=1.288 ms, 99th percentile=0.105 ms
00:33:37.910: ┗render_displays: min=0 ms, median=2.805 ms, max=9.77 ms, 99th percentile=6.154 ms
00:33:37.910: OBSBasic::ResetOutputs: 1.81 ms
00:33:37.910: =================================================
00:33:37.910: == Profiler Time Between Calls ==================
00:33:37.910: obs_hotkey_thread(25 ms): min=24.178 ms, median=25.484 ms, max=57.064 ms, 50.7168% within ±2% of 25 ms (0.216392% lower, 49.0668% higher)
00:33:37.910: obs_graphics_thread(16.6667 ms): min=7.001 ms, median=16.667 ms, max=1793 ms, 99.9881% within ±2% of 16.667 ms (0.00595026% lower, 0.00595026% higher)
00:33:37.910: =================================================
00:33:37.947: Number of memory leaks: 0
 

Narcogen

Active Member
00:28:54.976: Loading up D3D11 on adapter Microsoft Basic Render Driver (0)

According to this, you don't even have a driver installed; OBS is running using the default VGA driver that is used during Windows installs before the proper driver for your hardware is located.

NVENC is not available because OBS cannot see that you even have an Nvidia card installed; your GPU looks to OBS like the minimum spec default display because that's the driver Windows is using for it.
 

Timelord14714

New Member
Hello All
Thanks for the reply I have done this step per step and still only x264 is showing in my encoder any help please ?
21:12:54.566: CPU Name: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
21:12:54.566: CPU Speed: 3696MHz
21:12:54.566: Physical Cores: 6, Logical Cores: 12
21:12:54.566: Physical Memory: 32684MB Total, 29423MB Free
21:12:54.566: Windows Version: 10.0 Build 18362 (revision: 239; 64-bit)
21:12:54.566: Running as administrator: false
21:12:54.566: Aero is Enabled (Aero is always on for windows 8 and above)
21:12:54.566: Windows 10 Gaming Features:
21:12:54.566: Game Bar: Off
21:12:54.566: Game DVR: Off
21:12:54.566: Game DVR Background Recording: Off
21:12:54.566: Game Mode: Off
21:12:54.568: Sec. Software Status:
21:12:54.568: Norton Internet Security: enabled (AV)
21:12:54.569: Windows Defender Antivirus: disabled (AV)
21:12:54.569: Norton Internet Security: enabled (FW)
21:12:54.569: Windows Firewall: disabled (FW)
21:12:54.569: Current Date/Time: 2019-07-12, 21:12:54
21:12:54.569: Browser Hardware Acceleration: true
21:12:54.569: Portable mode: false
21:12:54.749: OBS 23.2.1 (64-bit, windows)
21:12:54.749: ---------------------------------
21:12:54.756: ---------------------------------
21:12:54.756: audio settings reset:
21:12:54.756: samples per sec: 44100
21:12:54.756: speakers: 2
21:12:54.757: ---------------------------------
21:12:54.757: Initializing D3D11...
21:12:54.757: Available Video Adapters:
21:12:54.760: Loading up D3D11 on adapter Microsoft Basic Render Driver (0)
21:12:54.762: D3D11 loaded successfully, feature level used: 45056
21:12:55.440: ---------------------------------
21:12:55.440: video settings reset:
21:12:55.440: base resolution: 1920x1080
21:12:55.440: output resolution: 1280x720
21:12:55.440: downscale filter: Bicubic
21:12:55.440: fps: 30/1
21:12:55.440: format: NV12
21:12:55.440: YUV mode: 601/Partial
21:12:55.440: NV12 texture support enabled
21:12:55.441: Audio monitoring device:
21:12:55.441: name: Default
21:12:55.441: id: default
21:12:55.441: ---------------------------------
21:12:55.444: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
21:12:55.445: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
21:12:55.523: [AMF] AMF Test failed due to one or more errors.
21:12:55.523: Failed to initialize module 'enc-amf.dll'
21:12:55.749: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
21:12:55.752: [obs-browser]: Version 2.4.0
21:12:55.752: [obs-browser]: Blacklisted device detected, disabling browser source hardware acceleration.
21:12:55.935: Couldn't find VLC installation, VLC video source disabled
21:12:55.941: No blackmagic support
21:12:55.945: ---------------------------------
21:12:55.945: Loaded Modules:
21:12:55.945: win-wasapi.dll
21:12:55.945: win-mf.dll
21:12:55.945: win-dshow.dll
21:12:55.945: win-decklink.dll
21:12:55.945: win-capture.dll
21:12:55.945: vlc-video.dll
21:12:55.945: text-freetype2.dll
21:12:55.945: rtmp-services.dll
21:12:55.945: obs-x264.dll
21:12:55.945: obs-vst.dll
21:12:55.945: obs-transitions.dll
21:12:55.945: obs-text.dll
21:12:55.945: obs-qsv11.dll
21:12:55.945: obs-outputs.dll
21:12:55.945: obs-filters.dll
21:12:55.945: obs-ffmpeg.dll
21:12:55.945: obs-browser.dll
21:12:55.945: image-source.dll
21:12:55.945: frontend-tools.dll
21:12:55.945: enc-amf.dll
21:12:55.945: decklink-ouput-ui.dll
21:12:55.945: coreaudio-encoder.dll
21:12:55.945: ---------------------------------
21:12:55.945: ==== Startup complete ===============================================
21:12:55.945: Service '' not found
21:12:55.947: No scene file found, creating default scene
21:12:55.947: All scene data cleared
21:12:55.947: ------------------------------------------------
21:12:55.993: WASAPI: Device 'Speakers (2- Realtek High Definition Audio)' initialized
21:12:55.993: Switched to scene 'Scene'
21:12:55.993: Failed to glob scene collections
21:12:56.687: [rtmp-services plugin] Successfully updated file 'services.json' (version 109)
21:12:56.687: [rtmp-services plugin] Successfully updated package (version 109)
21:13:08.367: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds (source: Desktop Audio)
21:13:08.367:
21:13:37.726: ==== Shutting down ==================================================
21:13:37.733: Switched to scene '(null)'
21:13:37.733: WASAPI: Device 'Speakers (2- Realtek High Definition Audio)' Terminated
21:13:37.739: All scene data cleared
21:13:37.739: ------------------------------------------------
21:13:37.816: Freeing OBS context data
21:13:37.821: [Scripting] Total detached callbacks: 0
21:13:37.829: == Profiler Results =============================
21:13:37.829: run_program_init: 15877.9 ms
21:13:37.829: ┣OBSApp::AppInit: 22.273 ms
21:13:37.829: ┃ ┗OBSApp::InitLocale: 0.857 ms
21:13:37.829: ┗OBSApp::OBSInit: 15788.6 ms
21:13:37.829: ┣obs_startup: 3.415 ms
21:13:37.829: ┗OBSBasic::OBSInit: 15605.1 ms
21:13:37.829: ┣OBSBasic::InitBasicConfig: 6.259 ms
21:13:37.829: ┣OBSBasic::ResetAudio: 0.157 ms
21:13:37.829: ┣OBSBasic::ResetVideo: 684.98 ms
21:13:37.829: ┣OBSBasic::InitOBSCallbacks: 0.003 ms
21:13:37.829: ┣OBSBasic::InitHotkeys: 0.033 ms
21:13:37.829: ┣obs_load_all_modules: 504.229 ms
21:13:37.829: ┃ ┣obs_init_module(coreaudio-encoder.dll): 0.366 ms
21:13:37.829: ┃ ┣obs_init_module(decklink-ouput-ui.dll): 0.458 ms
21:13:37.829: ┃ ┣obs_init_module(enc-amf.dll): 77.47 ms
21:13:37.829: ┃ ┣obs_init_module(frontend-tools.dll): 3.459 ms
21:13:37.829: ┃ ┣obs_init_module(image-source.dll): 0.002 ms
21:13:37.829: ┃ ┣obs_init_module(obs-browser.dll): 0.34 ms
21:13:37.829: ┃ ┣obs_init_module(obs-ffmpeg.dll): 0.431 ms
21:13:37.829: ┃ ┃ ┗nvenc_check: 0.406 ms
21:13:37.829: ┃ ┣obs_init_module(obs-filters.dll): 0.012 ms
21:13:37.829: ┃ ┣obs_init_module(obs-outputs.dll): 0.01 ms
21:13:37.829: ┃ ┣obs_init_module(obs-qsv11.dll): 170.948 ms
21:13:37.829: ┃ ┣obs_init_module(obs-text.dll): 0.195 ms
21:13:37.829: ┃ ┣obs_init_module(obs-transitions.dll): 0.004 ms
21:13:37.829: ┃ ┣obs_init_module(obs-vst.dll): 0.001 ms
21:13:37.829: ┃ ┣obs_init_module(obs-x264.dll): 0.002 ms
21:13:37.829: ┃ ┣obs_init_module(rtmp-services.dll): 0.411 ms
21:13:37.829: ┃ ┣obs_init_module(text-freetype2.dll): 0.145 ms
21:13:37.829: ┃ ┣obs_init_module(vlc-video.dll): 0.029 ms
21:13:37.829: ┃ ┣obs_init_module(win-capture.dll): 1.425 ms
21:13:37.829: ┃ ┣obs_init_module(win-decklink.dll): 2.503 ms
21:13:37.829: ┃ ┣obs_init_module(win-dshow.dll): 1.075 ms
21:13:37.829: ┃ ┣obs_init_module(win-mf.dll): 0 ms
21:13:37.829: ┃ ┣obs_init_module(win-wasapi.dll): 0.008 ms
21:13:37.829: ┃ ┗reset_win32_symbol_paths: 0.056 ms
21:13:37.829: ┣OBSBasic::ResetOutputs: 0.181 ms
21:13:37.829: ┣OBSBasic::CreateHotkeys: 0.03 ms
21:13:37.829: ┣OBSBasic::InitService: 1.089 ms
21:13:37.829: ┣OBSBasic::InitPrimitives: 0.093 ms
21:13:37.829: ┗OBSBasic::Load: 46.464 ms
21:13:37.829: obs_hotkey_thread(25 ms): min=0.003 ms, median=0.009 ms, max=0.965 ms, 99th percentile=0.256 ms, 100% below 25 ms
21:13:37.829: audio_thread(Audio): min=0 ms, median=0.022 ms, max=0.349 ms, 99th percentile=0.101 ms
21:13:37.829: obs_graphics_thread(33.3333 ms): min=0.032 ms, median=3.244 ms, max=8.182 ms, 99th percentile=6.682 ms, 100% below 33.333 ms
21:13:37.829: ┣tick_sources: min=0.001 ms, median=0.008 ms, max=0.076 ms, 99th percentile=0.018 ms
21:13:37.829: ┣output_frame: min=0.029 ms, median=0.075 ms, max=0.547 ms, 99th percentile=0.189 ms
21:13:37.829: ┃ ┗gs_context(video->graphics): min=0.029 ms, median=0.074 ms, max=0.546 ms, 99th percentile=0.188 ms
21:13:37.829: ┃ ┣render_video: min=0.008 ms, median=0.041 ms, max=0.471 ms, 99th percentile=0.108 ms
21:13:37.829: ┃ ┃ ┗render_main_texture: min=0.007 ms, median=0.027 ms, max=0.259 ms, 99th percentile=0.07 ms
21:13:37.829: ┃ ┗gs_flush: min=0.014 ms, median=0.029 ms, max=0.425 ms, 99th percentile=0.082 ms
21:13:37.829: ┗render_displays: min=0 ms, median=3.155 ms, max=7.984 ms, 99th percentile=6.491 ms
21:13:37.829: =================================================
21:13:37.829: == Profiler Time Between Calls ==================
21:13:37.829: obs_hotkey_thread(25 ms): min=24.244 ms, median=25.82 ms, max=28.133 ms, 38.6121% within ±2% of 25 ms (0.355872% lower, 61.032% higher)
21:13:37.829: obs_graphics_thread(33.3333 ms): min=33.293 ms, median=33.333 ms, max=33.372 ms, 100% within ±2% of 33.333 ms (0% lower, 0% higher)
21:13:37.829: =================================================
21:13:37.841: Number of memory leaks: 1
 

koala

Active Member
OBS still isn't able to detect your graphics card. In case you're connecting to that machine with rdp: don't do this. OBS must be run directly on the console and cannot be used through rdp. Otherwise uninstall the graphics card driver with DDU: https://www.wagnardsoft.com/ then reboot, then get the newest graphics driver from the nvidia or amd website and install it.
 

Timelord14714

New Member
Ok I I uninstall the graphics drivers and rebooted and loaded up the latest graphics driver . I am not sure how to run obs in console how do I do that pls ?
Eamonn
21:27:03.726: CPU Name: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
21:27:03.726: CPU Speed: 3696MHz
21:27:03.726: Physical Cores: 6, Logical Cores: 12
21:27:03.726: Physical Memory: 32684MB Total, 29468MB Free
21:27:03.726: Windows Version: 10.0 Build 18362 (revision: 239; 64-bit)
21:27:03.726: Running as administrator: false
21:27:03.726: Aero is Enabled (Aero is always on for windows 8 and above)
21:27:03.727: Windows 10 Gaming Features:
21:27:03.727: Game Bar: Off
21:27:03.727: Game DVR: Off
21:27:03.727: Game DVR Background Recording: Off
21:27:03.727: Game Mode: Off
21:27:03.728: Sec. Software Status:
21:27:03.729: Norton Internet Security: enabled (AV)
21:27:03.729: Windows Defender Antivirus: disabled (AV)
21:27:03.729: Norton Internet Security: enabled (FW)
21:27:03.729: Windows Firewall: disabled (FW)
21:27:03.729: Current Date/Time: 2019-07-12, 21:27:03
21:27:03.729: Browser Hardware Acceleration: true
21:27:03.729: Portable mode: false
21:27:03.909: OBS 23.2.1 (64-bit, windows)
21:27:03.909: ---------------------------------
21:27:03.909: ---------------------------------
21:27:03.909: audio settings reset:
21:27:03.909: samples per sec: 44100
21:27:03.909: speakers: 2
21:27:03.911: ---------------------------------
21:27:03.911: Initializing D3D11...
21:27:03.911: Available Video Adapters:
21:27:03.914: Loading up D3D11 on adapter Microsoft Basic Render Driver (0)
21:27:03.915: D3D11 loaded successfully, feature level used: 45056
21:27:04.606: ---------------------------------
21:27:04.606: video settings reset:
21:27:04.606: base resolution: 1920x1080
21:27:04.606: output resolution: 1280x720
21:27:04.606: downscale filter: Bicubic
21:27:04.606: fps: 60/1
21:27:04.606: format: NV12
21:27:04.606: YUV mode: 601/Partial
21:27:04.606: NV12 texture support enabled
21:27:04.606: Audio monitoring device:
21:27:04.606: name: Default
21:27:04.606: id: default
21:27:04.607: ---------------------------------
21:27:04.610: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
21:27:04.611: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
21:27:04.685: [AMF] AMF Test failed due to one or more errors.
21:27:04.685: Failed to initialize module 'enc-amf.dll'
21:27:04.704: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
21:27:04.706: [obs-browser]: Version 2.4.0
21:27:04.707: [obs-browser]: Blacklisted device detected, disabling browser source hardware acceleration.
21:27:04.895: Couldn't find VLC installation, VLC video source disabled
21:27:04.900: No blackmagic support
21:27:04.903: ---------------------------------
21:27:04.903: Loaded Modules:
21:27:04.903: win-wasapi.dll
21:27:04.903: win-mf.dll
21:27:04.904: win-dshow.dll
21:27:04.904: win-decklink.dll
21:27:04.904: win-capture.dll
21:27:04.904: vlc-video.dll
21:27:04.904: text-freetype2.dll
21:27:04.904: rtmp-services.dll
21:27:04.904: obs-x264.dll
21:27:04.904: obs-vst.dll
21:27:04.904: obs-transitions.dll
21:27:04.904: obs-text.dll
21:27:04.904: obs-qsv11.dll
21:27:04.904: obs-outputs.dll
21:27:04.904: obs-filters.dll
21:27:04.904: obs-ffmpeg.dll
21:27:04.904: obs-browser.dll
21:27:04.904: image-source.dll
21:27:04.904: frontend-tools.dll
21:27:04.904: enc-amf.dll
21:27:04.904: decklink-ouput-ui.dll
21:27:04.904: coreaudio-encoder.dll
21:27:04.904: ---------------------------------
21:27:04.904: ==== Startup complete ===============================================
21:27:04.904: Service '' not found
21:27:04.905: All scene data cleared
21:27:04.905: ------------------------------------------------
21:27:04.950: WASAPI: Device 'Speakers (2- Realtek High Definition Audio)' initialized
21:27:04.950: Switched to scene 'Scene'
21:27:04.950: ------------------------------------------------
21:27:04.950: Loaded scenes:
21:27:04.950: - scene 'Scene':
21:27:04.950: ------------------------------------------------
21:27:30.477: Settings changed (outputs)
21:27:30.477: ------------------------------------------------
21:27:47.557: ---------------------------------
21:27:47.557: video settings reset:
21:27:47.557: base resolution: 1920x1080
21:27:47.557: output resolution: 1920x1080
21:27:47.557: downscale filter: Bicubic
21:27:47.557: fps: 60/1
21:27:47.557: format: NV12
21:27:47.557: YUV mode: 601/Partial
21:27:47.557: NV12 texture support enabled
21:27:47.570: Settings changed (video)
21:27:47.570: ------------------------------------------------
21:28:09.594: ==== Shutting down ==================================================
21:28:09.603: Switched to scene '(null)'
21:28:09.604: WASAPI: Device 'Speakers (2- Realtek High Definition Audio)' Terminated
21:28:09.612: All scene data cleared
21:28:09.612: ------------------------------------------------
21:28:09.673: Freeing OBS context data
21:28:09.678: [Scripting] Total detached callbacks: 0
21:28:09.687: == Profiler Results =============================
21:28:09.687: run_program_init: 1390.19 ms
21:28:09.687: ┣OBSApp::AppInit: 16.854 ms
21:28:09.687: ┃ ┗OBSApp::InitLocale: 0.831 ms
21:28:09.687: ┗OBSApp::OBSInit: 1306.22 ms
21:28:09.687: ┣obs_startup: 3.22 ms
21:28:09.687: ┗OBSBasic::OBSInit: 1123.71 ms
21:28:09.687: ┣OBSBasic::InitBasicConfig: 0.312 ms
21:28:09.687: ┣OBSBasic::ResetAudio: 0.15 ms
21:28:09.687: ┣OBSBasic::ResetVideo: 697.309 ms
21:28:09.687: ┣OBSBasic::InitOBSCallbacks: 0.003 ms
21:28:09.687: ┣OBSBasic::InitHotkeys: 0.031 ms
21:28:09.687: ┣obs_load_all_modules: 296.876 ms
21:28:09.687: ┃ ┣obs_init_module(coreaudio-encoder.dll): 0.378 ms
21:28:09.687: ┃ ┣obs_init_module(decklink-ouput-ui.dll): 0.463 ms
21:28:09.687: ┃ ┣obs_init_module(enc-amf.dll): 73.227 ms
21:28:09.687: ┃ ┣obs_init_module(frontend-tools.dll): 4.237 ms
21:28:09.687: ┃ ┣obs_init_module(image-source.dll): 0.003 ms
21:28:09.687: ┃ ┣obs_init_module(obs-browser.dll): 0.638 ms
21:28:09.687: ┃ ┣obs_init_module(obs-ffmpeg.dll): 0.442 ms
21:28:09.687: ┃ ┃ ┗nvenc_check: 0.414 ms
21:28:09.687: ┃ ┣obs_init_module(obs-filters.dll): 0.012 ms
21:28:09.687: ┃ ┣obs_init_module(obs-outputs.dll): 0.01 ms
21:28:09.687: ┃ ┣obs_init_module(obs-qsv11.dll): 175.369 ms
21:28:09.687: ┃ ┣obs_init_module(obs-text.dll): 0.196 ms
21:28:09.687: ┃ ┣obs_init_module(obs-transitions.dll): 0.068 ms
21:28:09.687: ┃ ┣obs_init_module(obs-vst.dll): 0.001 ms
21:28:09.687: ┃ ┣obs_init_module(obs-x264.dll): 0.001 ms
21:28:09.687: ┃ ┣obs_init_module(rtmp-services.dll): 0.434 ms
21:28:09.687: ┃ ┣obs_init_module(text-freetype2.dll): 0.021 ms
21:28:09.687: ┃ ┣obs_init_module(vlc-video.dll): 0.032 ms
21:28:09.687: ┃ ┣obs_init_module(win-capture.dll): 0.055 ms
21:28:09.687: ┃ ┣obs_init_module(win-decklink.dll): 2.58 ms
21:28:09.687: ┃ ┣obs_init_module(win-dshow.dll): 1.083 ms
21:28:09.687: ┃ ┣obs_init_module(win-mf.dll): 0 ms
21:28:09.687: ┃ ┣obs_init_module(win-wasapi.dll): 0.006 ms
21:28:09.687: ┃ ┗reset_win32_symbol_paths: 0.057 ms
21:28:09.687: ┣OBSBasic::ResetOutputs: 0.264 ms
21:28:09.687: ┣OBSBasic::CreateHotkeys: 0.03 ms
21:28:09.687: ┣OBSBasic::InitService: 1.065 ms
21:28:09.687: ┣OBSBasic::InitPrimitives: 0.093 ms
21:28:09.687: ┗OBSBasic::Load: 45.524 ms
21:28:09.687: obs_hotkey_thread(25 ms): min=0.003 ms, median=0.008 ms, max=1.128 ms, 99th percentile=0.377 ms, 100% below 25 ms
21:28:09.687: audio_thread(Audio): min=0 ms, median=0.025 ms, max=0.289 ms, 99th percentile=0.187 ms
21:28:09.687: obs_graphics_thread(16.6667 ms): min=0.039 ms, median=3.248 ms, max=7.63 ms, 99th percentile=6.489 ms, 100% below 16.667 ms
21:28:09.687: ┣tick_sources: min=0.001 ms, median=0.007 ms, max=0.091 ms, 99th percentile=0.016 ms
21:28:09.687: ┣output_frame: min=0.035 ms, median=0.07 ms, max=2.806 ms, 99th percentile=0.171 ms
21:28:09.687: ┃ ┗gs_context(video->graphics): min=0.035 ms, median=0.07 ms, max=2.805 ms, 99th percentile=0.17 ms
21:28:09.687: ┃ ┣render_video: min=0.012 ms, median=0.04 ms, max=0.25 ms, 99th percentile=0.095 ms
21:28:09.687: ┃ ┃ ┗render_main_texture: min=0.01 ms, median=0.026 ms, max=0.078 ms, 99th percentile=0.059 ms
21:28:09.687: ┃ ┗gs_flush: min=0.013 ms, median=0.028 ms, max=0.118 ms, 99th percentile=0.074 ms
21:28:09.687: ┗render_displays: min=0 ms, median=3.166 ms, max=7.441 ms, 99th percentile=6.304 ms
21:28:09.687: OBSBasic::ResetOutputs: 0.299 ms
21:28:09.687: OBSBasic::ResetVideo: 14.071 ms
21:28:09.687: obs_graphics_thread(16.6667 ms): min=0.133 ms, median=3.102 ms, max=7.694 ms, 99th percentile=6.501 ms, 100% below 16.667 ms
21:28:09.687: ┣tick_sources: min=0.002 ms, median=0.007 ms, max=0.165 ms, 99th percentile=0.016 ms
21:28:09.687: ┣output_frame: min=0.036 ms, median=0.063 ms, max=0.317 ms, 99th percentile=0.17 ms
21:28:09.688: ┃ ┗gs_context(video->graphics): min=0.036 ms, median=0.063 ms, max=0.317 ms, 99th percentile=0.169 ms
21:28:09.688: ┃ ┣render_video: min=0.019 ms, median=0.036 ms, max=0.134 ms, 99th percentile=0.096 ms
21:28:09.688: ┃ ┃ ┗render_main_texture: min=0.014 ms, median=0.023 ms, max=0.108 ms, 99th percentile=0.062 ms
21:28:09.688: ┃ ┗gs_flush: min=0.013 ms, median=0.025 ms, max=0.286 ms, 99th percentile=0.07 ms
21:28:09.688: ┗render_displays: min=0.001 ms, median=3.036 ms, max=7.5 ms, 99th percentile=6.323 ms
21:28:09.688: =================================================
21:28:09.688: == Profiler Time Between Calls ==================
21:28:09.688: obs_hotkey_thread(25 ms): min=24.471 ms, median=25.362 ms, max=27.388 ms, 58.7486% within ±2% of 25 ms (0.038625% lower, 41.2128% higher)
21:28:09.688: obs_graphics_thread(16.6667 ms): min=16.555 ms, median=16.667 ms, max=16.779 ms, 100% within ±2% of 16.667 ms (0% lower, 0% higher)
21:28:09.688: obs_graphics_thread(16.6667 ms): min=16.542 ms, median=16.667 ms, max=16.791 ms, 100% within ±2% of 16.667 ms (0% lower, 0% higher)
21:28:09.688: =================================================
21:28:09.713: Number of memory leaks: 0
 

Timelord14714

New Member
please provide a logfile


According to that log you have not yet done the steps you were provided.

21:27:03.726: CPU Name: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
21:27:03.726: CPU Speed: 3696MHz
21:27:03.726: Physical Cores: 6, Logical Cores: 12
21:27:03.726: Physical Memory: 32684MB Total, 29468MB Free
21:27:03.726: Windows Version: 10.0 Build 18362 (revision: 239; 64-bit)
21:27:03.726: Running as administrator: false
21:27:03.726: Aero is Enabled (Aero is always on for windows 8 and above)
21:27:03.727: Windows 10 Gaming Features:
21:27:03.727: Game Bar: Off
21:27:03.727: Game DVR: Off
21:27:03.727: Game DVR Background Recording: Off
21:27:03.727: Game Mode: Off
21:27:03.728: Sec. Software Status:
21:27:03.729: Norton Internet Security: enabled (AV)
21:27:03.729: Windows Defender Antivirus: disabled (AV)
21:27:03.729: Norton Internet Security: enabled (FW)
21:27:03.729: Windows Firewall: disabled (FW)
21:27:03.729: Current Date/Time: 2019-07-12, 21:27:03
21:27:03.729: Browser Hardware Acceleration: true
21:27:03.729: Portable mode: false
21:27:03.909: OBS 23.2.1 (64-bit, windows)
21:27:03.909: ---------------------------------
21:27:03.909: ---------------------------------
21:27:03.909: audio settings reset:
21:27:03.909: samples per sec: 44100
21:27:03.909: speakers: 2
21:27:03.911: ---------------------------------
21:27:03.911: Initializing D3D11...
21:27:03.911: Available Video Adapters:
21:27:03.914: Loading up D3D11 on adapter Microsoft Basic Render Driver (0)
21:27:03.915: D3D11 loaded successfully, feature level used: 45056
21:27:04.606: ---------------------------------
21:27:04.606: video settings reset:
21:27:04.606: base resolution: 1920x1080
21:27:04.606: output resolution: 1280x720
21:27:04.606: downscale filter: Bicubic
21:27:04.606: fps: 60/1
21:27:04.606: format: NV12
21:27:04.606: YUV mode: 601/Partial
21:27:04.606: NV12 texture support enabled
21:27:04.606: Audio monitoring device:
21:27:04.606: name: Default
21:27:04.606: id: default
21:27:04.607: ---------------------------------
21:27:04.610: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
21:27:04.611: Failed to load 'en-US' text for module: 'decklink-ouput-ui.dll'
21:27:04.685: [AMF] AMF Test failed due to one or more errors.
21:27:04.685: Failed to initialize module 'enc-amf.dll'
21:27:04.704: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
21:27:04.706: [obs-browser]: Version 2.4.0
21:27:04.707: [obs-browser]: Blacklisted device detected, disabling browser source hardware acceleration.
21:27:04.895: Couldn't find VLC installation, VLC video source disabled
21:27:04.900: No blackmagic support
21:27:04.903: ---------------------------------
21:27:04.903: Loaded Modules:
21:27:04.903: win-wasapi.dll
21:27:04.903: win-mf.dll
21:27:04.904: win-dshow.dll
21:27:04.904: win-decklink.dll
21:27:04.904: win-capture.dll
21:27:04.904: vlc-video.dll
21:27:04.904: text-freetype2.dll
21:27:04.904: rtmp-services.dll
21:27:04.904: obs-x264.dll
21:27:04.904: obs-vst.dll
21:27:04.904: obs-transitions.dll
21:27:04.904: obs-text.dll
21:27:04.904: obs-qsv11.dll
21:27:04.904: obs-outputs.dll
21:27:04.904: obs-filters.dll
21:27:04.904: obs-ffmpeg.dll
21:27:04.904: obs-browser.dll
21:27:04.904: image-source.dll
21:27:04.904: frontend-tools.dll
21:27:04.904: enc-amf.dll
21:27:04.904: decklink-ouput-ui.dll
21:27:04.904: coreaudio-encoder.dll
21:27:04.904: ---------------------------------
21:27:04.904: ==== Startup complete ===============================================
21:27:04.904: Service '' not found
21:27:04.905: All scene data cleared
21:27:04.905: ------------------------------------------------
21:27:04.950: WASAPI: Device 'Speakers (2- Realtek High Definition Audio)' initialized
21:27:04.950: Switched to scene 'Scene'
21:27:04.950: ------------------------------------------------
21:27:04.950: Loaded scenes:
21:27:04.950: - scene 'Scene':
21:27:04.950: ------------------------------------------------
21:27:30.477: Settings changed (outputs)
21:27:30.477: ------------------------------------------------
21:27:47.557: ---------------------------------
21:27:47.557: video settings reset:
21:27:47.557: base resolution: 1920x1080
21:27:47.557: output resolution: 1920x1080
21:27:47.557: downscale filter: Bicubic
21:27:47.557: fps: 60/1
21:27:47.557: format: NV12
21:27:47.557: YUV mode: 601/Partial
21:27:47.557: NV12 texture support enabled
21:27:47.570: Settings changed (video)
21:27:47.570: ------------------------------------------------
21:28:09.594: ==== Shutting down ==================================================
21:28:09.603: Switched to scene '(null)'
21:28:09.604: WASAPI: Device 'Speakers (2- Realtek High Definition Audio)' Terminated
21:28:09.612: All scene data cleared
21:28:09.612: ------------------------------------------------
21:28:09.673: Freeing OBS context data
21:28:09.678: [Scripting] Total detached callbacks: 0
21:28:09.687: == Profiler Results =============================
21:28:09.687: run_program_init: 1390.19 ms
21:28:09.687: ┣OBSApp::AppInit: 16.854 ms
21:28:09.687: ┃ ┗OBSApp::InitLocale: 0.831 ms
21:28:09.687: ┗OBSApp::OBSInit: 1306.22 ms
21:28:09.687: ┣obs_startup: 3.22 ms
21:28:09.687: ┗OBSBasic::OBSInit: 1123.71 ms
21:28:09.687: ┣OBSBasic::InitBasicConfig: 0.312 ms
21:28:09.687: ┣OBSBasic::ResetAudio: 0.15 ms
21:28:09.687: ┣OBSBasic::ResetVideo: 697.309 ms
21:28:09.687: ┣OBSBasic::InitOBSCallbacks: 0.003 ms
21:28:09.687: ┣OBSBasic::InitHotkeys: 0.031 ms
21:28:09.687: ┣obs_load_all_modules: 296.876 ms
21:28:09.687: ┃ ┣obs_init_module(coreaudio-encoder.dll): 0.378 ms
21:28:09.687: ┃ ┣obs_init_module(decklink-ouput-ui.dll): 0.463 ms
21:28:09.687: ┃ ┣obs_init_module(enc-amf.dll): 73.227 ms
21:28:09.687: ┃ ┣obs_init_module(frontend-tools.dll): 4.237 ms
21:28:09.687: ┃ ┣obs_init_module(image-source.dll): 0.003 ms
21:28:09.687: ┃ ┣obs_init_module(obs-browser.dll): 0.638 ms
21:28:09.687: ┃ ┣obs_init_module(obs-ffmpeg.dll): 0.442 ms
21:28:09.687: ┃ ┃ ┗nvenc_check: 0.414 ms
21:28:09.687: ┃ ┣obs_init_module(obs-filters.dll): 0.012 ms
21:28:09.687: ┃ ┣obs_init_module(obs-outputs.dll): 0.01 ms
21:28:09.687: ┃ ┣obs_init_module(obs-qsv11.dll): 175.369 ms
21:28:09.687: ┃ ┣obs_init_module(obs-text.dll): 0.196 ms
21:28:09.687: ┃ ┣obs_init_module(obs-transitions.dll): 0.068 ms
21:28:09.687: ┃ ┣obs_init_module(obs-vst.dll): 0.001 ms
21:28:09.687: ┃ ┣obs_init_module(obs-x264.dll): 0.001 ms
21:28:09.687: ┃ ┣obs_init_module(rtmp-services.dll): 0.434 ms
21:28:09.687: ┃ ┣obs_init_module(text-freetype2.dll): 0.021 ms
21:28:09.687: ┃ ┣obs_init_module(vlc-video.dll): 0.032 ms
21:28:09.687: ┃ ┣obs_init_module(win-capture.dll): 0.055 ms
21:28:09.687: ┃ ┣obs_init_module(win-decklink.dll): 2.58 ms
21:28:09.687: ┃ ┣obs_init_module(win-dshow.dll): 1.083 ms
21:28:09.687: ┃ ┣obs_init_module(win-mf.dll): 0 ms
21:28:09.687: ┃ ┣obs_init_module(win-wasapi.dll): 0.006 ms
21:28:09.687: ┃ ┗reset_win32_symbol_paths: 0.057 ms
21:28:09.687: ┣OBSBasic::ResetOutputs: 0.264 ms
21:28:09.687: ┣OBSBasic::CreateHotkeys: 0.03 ms
21:28:09.687: ┣OBSBasic::InitService: 1.065 ms
21:28:09.687: ┣OBSBasic::InitPrimitives: 0.093 ms
21:28:09.687: ┗OBSBasic::Load: 45.524 ms
21:28:09.687: obs_hotkey_thread(25 ms): min=0.003 ms, median=0.008 ms, max=1.128 ms, 99th percentile=0.377 ms, 100% below 25 ms
21:28:09.687: audio_thread(Audio): min=0 ms, median=0.025 ms, max=0.289 ms, 99th percentile=0.187 ms
21:28:09.687: obs_graphics_thread(16.6667 ms): min=0.039 ms, median=3.248 ms, max=7.63 ms, 99th percentile=6.489 ms, 100% below 16.667 ms
21:28:09.687: ┣tick_sources: min=0.001 ms, median=0.007 ms, max=0.091 ms, 99th percentile=0.016 ms
21:28:09.687: ┣output_frame: min=0.035 ms, median=0.07 ms, max=2.806 ms, 99th percentile=0.171 ms
21:28:09.687: ┃ ┗gs_context(video->graphics): min=0.035 ms, median=0.07 ms, max=2.805 ms, 99th percentile=0.17 ms
21:28:09.687: ┃ ┣render_video: min=0.012 ms, median=0.04 ms, max=0.25 ms, 99th percentile=0.095 ms
21:28:09.687: ┃ ┃ ┗render_main_texture: min=0.01 ms, median=0.026 ms, max=0.078 ms, 99th percentile=0.059 ms
21:28:09.687: ┃ ┗gs_flush: min=0.013 ms, median=0.028 ms, max=0.118 ms, 99th percentile=0.074 ms
21:28:09.687: ┗render_displays: min=0 ms, median=3.166 ms, max=7.441 ms, 99th percentile=6.304 ms
21:28:09.687: OBSBasic::ResetOutputs: 0.299 ms
21:28:09.687: OBSBasic::ResetVideo: 14.071 ms
21:28:09.687: obs_graphics_thread(16.6667 ms): min=0.133 ms, median=3.102 ms, max=7.694 ms, 99th percentile=6.501 ms, 100% below 16.667 ms
21:28:09.687: ┣tick_sources: min=0.002 ms, median=0.007 ms, max=0.165 ms, 99th percentile=0.016 ms
21:28:09.687: ┣output_frame: min=0.036 ms, median=0.063 ms, max=0.317 ms, 99th percentile=0.17 ms
21:28:09.688: ┃ ┗gs_context(video->graphics): min=0.036 ms, median=0.063 ms, max=0.317 ms, 99th percentile=0.169 ms
21:28:09.688: ┃ ┣render_video: min=0.019 ms, median=0.036 ms, max=0.134 ms, 99th percentile=0.096 ms
21:28:09.688: ┃ ┃ ┗render_main_texture: min=0.014 ms, median=0.023 ms, max=0.108 ms, 99th percentile=0.062 ms
21:28:09.688: ┃ ┗gs_flush: min=0.013 ms, median=0.025 ms, max=0.286 ms, 99th percentile=0.07 ms
21:28:09.688: ┗render_displays: min=0.001 ms, median=3.036 ms, max=7.5 ms, 99th percentile=6.323 ms
21:28:09.688: =================================================
21:28:09.688: == Profiler Time Between Calls ==================
21:28:09.688: obs_hotkey_thread(25 ms): min=24.471 ms, median=25.362 ms, max=27.388 ms, 58.7486% within ±2% of 25 ms (0.038625% lower, 41.2128% higher)
21:28:09.688: obs_graphics_thread(16.6667 ms): min=16.555 ms, median=16.667 ms, max=16.779 ms, 100% within ±2% of 16.667 ms (0% lower, 0% higher)
21:28:09.688: obs_graphics_thread(16.6667 ms): min=16.542 ms, median=16.667 ms, max=16.791 ms, 100% within ±2% of 16.667 ms (0% lower, 0% higher)
21:28:09.688: =================================================
21:28:09.713: Number of memory leaks: 0
 

Narcogen

Active Member
By running OBS on the local console, they mean running it on your local computer-- not virtualized, not remotely.

21:27:03.914: Loading up D3D11 on adapter Microsoft Basic Render Driver (0)

That log line still indicates there's no driver for your GPU.
 

Narcogen

Active Member
I don't think they are offering remote support, they are saying that if you are running OBS on your machine remotely you need to use TeamViewer or VNC to do it and not Microsoft Remote Desktop (RDP).

If you are note remotely controlling this machine or using a virtual machine then you need to install the correct GPU driver. If you've already tried that, then it's failed.

It might help to download a tool like GPU-Z and screenshot that to see what GPU it says you have installed, or look into the WIndows Device Manager and screenshot that under Displays.
 
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