Question / Help Novice needs some advice desperately(sound &video issue)

Kayla.m.pet

Kayla.m.pet

New Member
I downloaded OBS for mostly recording purposes as I make videos for various reasons and wanted the video from my Sony camera and the audio from my Rode NT-USB mic to be synced together. After some working around I am still have issues with both video and sound.

Video: I am using a Pengo 4k video grabber to put the video from my camera into my computer. It will be fine for a minute or less and then the video lags or has a strange cut out(not to black). I've researched videos but can't find a solution or even an answer to why it's doing this.

Audio: I have my USB mic plugged directly into my computer. After looking up setting preferences I did get the sound to work. But, like the video, after about lesson than a minute my voice distorts like I my voice is in slow motion. Weird lowered pitch distortion but still in time with the video.

If anyone can help with one or both of these issues it would be greatly appreciated. I am new to all of this and try to start my own company through all the craziness. I really need some guidance before I go insane.

Thanks so much!!
 
BionicClick

BionicClick

Member
if your CPU/GPU usage spikes to 100% it can cause this. are your computer resources overloaded?

also, that is a seemingly odd capture device. are you certain your drivers are up to date?
 
Kayla.m.pet

Kayla.m.pet

New Member
It seems like I have enough storage left on my computer that it shouldn't be causing any issues.

It wasn't my first choice but such is the times we are in and the Cam Link (which was my first choice) was no where to be found. I don't think I'm missing any drivers. Everything I've looked at says that you shouldn't have to download anything and that the Pengo device recognizes the camera as a webcam.
 
BionicClick

BionicClick

Member
i mean if your CPU hits 100% not your hard drive storage space. hit control alt delete and go to performance and watch the CPU usage.
 
Kayla.m.pet

Kayla.m.pet

New Member
Kayla.m.pet said:
I downloaded OBS for mostly recording purposes as I make videos for various reasons and wanted the video from my Sony camera and the audio from my Rode NT-USB mic to be synced together. After some working around I am still have issues with both video and sound.

Video: I am using a Pengo 4k video grabber to put the video from my camera into my computer. It will be fine for a minute or less and then the video lags or has a strange cut out(not to black). I've researched videos but can't find a solution or even an answer to why it's doing this.

Audio: I have my USB mic plugged directly into my computer. After looking up setting preferences I did get the sound to work. But, like the video, after about lesson than a minute my voice distorts like I my voice is in slow motion. Weird lowered pitch distortion but still in time with the video.

If anyone can help with one or both of these issues it would be greatly appreciated. I am new to all of this and try to start my own company through all the craziness. I really need some guidance before I go insane.

Thanks so much!!
Click to expand...

Here is the log file from the last one I did I requested. Thank you for letting me! https://obsproject.com/logs/GIk-z2-l02ONkB9_
 
carlmmii

carlmmii

Active Member
Code: 
13:58:40.336: WASAPI: Device 'Speakers (Realtek High Definition Audio)' [48000 Hz] initialized
13:58:40.336: [Loaded global audio device]: 'Desktop Audio'
13:58:40.441: WASAPI: Device 'Microphone (4- RODE NT-USB)' [44100 Hz] initialized
13:58:40.441: [Loaded global audio device]: 'Mic/Aux'
13:58:40.497: WASAPI: Device 'Speakers (Realtek High Definition Audio)' [48000 Hz] initialized
13:58:40.499: adding 69 milliseconds of audio buffering, total audio buffering is now 69 milliseconds (source: Mic/Aux)
13:58:40.499: 
13:58:40.514: WASAPI: Device 'Microphone (4- RODE NT-USB)' [44100 Hz] initialized
13:58:40.546: WASAPI: Device 'Microphone (Pengo HDMI Grabber)' [48000 Hz] initialized
13:58:40.548: Switched to scene 'Scene'
13:58:40.548: ------------------------------------------------
13:58:40.548: Loaded scenes:
13:58:40.548: - scene 'Scene':
13:58:40.548:     - source: 'Sony' (dshow_input)
13:58:40.548:     - source: 'Rode/Pengo' (wasapi_input_capture)
13:58:40.548:     - source: 'Rode Mic' (wasapi_input_capture)
13:58:40.548:     - source: 'Desktop SOund' (wasapi_output_capture)
You have your desktop audio and mic set in your global Audio settings. You also have the desktop audio and mic added as sources in your scene.

Use one or the other. Not both.


Code: 
13:58:40.652: [DShow Device: 'Sony'] settings updated: 
13:58:40.652:     video device: Pengo HDMI Grabber
13:58:40.652:     video path: \\?\usb#vid_1e4e&pid_701f&mi_00#8&3543e1d5&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
13:58:40.652:     resolution: 1920x1080
13:58:40.652:     flip: 0
13:58:40.652:     fps: 60.00 (interval: 166666)
13:58:40.652:     format: YUY2
13:58:40.779:     using video device audio: no
13:58:40.779:     audio device: Microphone (Pengo HDMI Grabber)
13:58:40.779:     sample rate: 44100
13:58:40.779:     channels: 2
13:58:40.779:     audio type: Capture
You also are selecting a custom audio device within your capture card's properties to set audio. Does the Pengo add its audio as a separate device in windows? If so, you should try removing that custom audio device setting, and instead add the device as a separate audio source in your scene.

Also, if you're only outputting 30fps, you can drop the framerate of your capture device down to 30fps to save on resources. You can also try lowering the resolution of the device, but this may or may not be possible depending on the capabilities of the capture card.
 
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