Question / Help Not working but please take the time to read

Tibert

New Member
I have been using OBS for some time and it did work great, when I saw OBS studio I tried it and loved it from the beginning, it work like a charm then (on Windows 10) ...... Few weeks ago I had to reinstall windows 10, so I did reinstall OBS Studio but it was no longer working, I uninstall it, reinstall my display driver and associate apps and reinstall OBS Studio which is still not working or I should say does not work as it should.
I have three webcam, two Logitech which are working fine with OBS Studio, the third one is a Microscope Webcam (I have a trinocular) of course that last one is the important one. As I was saying that configuration. same webcam, same computer came video card, use to work fine, I may have download a newer version of OBS Studio when I reinstall Windows 10. Out of despair I did install the last version of OBS (not studio) and everything work even so I do not understand why and I miss OBS Studio because it is so much easier to use so if someone could give me some advice I would appreciate.
Here is the error message I get:

get-graphics-offset64.exe - Application error
The application was unable to start correctly (0xc000007b).Click ......

After clicking OBS Studio open both of my Logitech webcam work but not the one on my microscope.
 

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Tibert

New Member
Hello,

Since the version of OBS Studio 0.15.2 works without needing to upload new library I did not see the need to install any, I have not try 64bit.exe for the same reason. I do not know what change were made since 0.15.2 and the changes may not have been directly related to my Webcam but this version is working and the newer one is not.
I thought it might have been coincidental so I did try to reinstall the latest version (a clean install, I even clean the registry and restart the computer before reinstalling) and it did not work. My microscope webcam was blank, and I did get the error message mention in my first post. With the working version I have no error message and the microscope webcam works.
I thought about it and it might be the order of install of the webcam, or maybe the fact that I have two different Logitech webcam. When I first start the latest OBS Studio everything work, no error message, my logitech webcam work (both of them), I can see a still picture from my microscope webcam (no motion). After restarting that OBS Studio, I got the error message, both logitech webcam work, the picture from my microscope webcam is blank.
Thank you for the link and your help.
 

Suslik V

Active Member
You know, even if you think a lot you still cannot change the things. If you don't try you will stuck at not working cam forever. Why you need to clean registry? OBS Studio has portable mode you can try it in different folder: https://obsproject.com/forum/resources/obs-and-obs-studio-portable-mode-on-windows.359/

About libs, just saw that OBS Studio may be compiled with newer compiler that require newer dlls that you may do not have installed or that may be improperly installed or damaged or so. Suggested because of this: (SOLVED)"System Error" MSVCR120.DLL (log file included).
 

Tibert

New Member
Sorry I might have not been very clear, I downloaded the latest C++ from Microsoft both 32 and 64bit, then reinstall the latest OBS Studio and it works like a charm. I did not try 64bit.exe yet but I will. Once again thank you for your help.
 
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