Question / Help No sound picked up from game when locally recording with a capture card.

[treypop]

I have a Diamond VC500 USB 2.0 One Touch when I stream with it there is in game sound in the stream but when I try to record to my computer there is no in game audio. Can someone help me fix this.
Log file below
[ 14:26:42.411: CPU Name: Intel(R) Pentium(R) CPU 987 @ 1.50GHz
14:26:42.411: CPU Speed: 1497MHz
14:26:42.413: Physical Cores: 2, Logical Cores: 2
14:26:42.413: Physical Memory: 2047MB Total, 1489MB Free (NOTE: 4 gigs max is normal for 32bit programs)
14:26:42.414: Windows Version: 10.0 Build 10586 (revision: 0)
14:26:42.414: Aero is Enabled (Aero is always on for windows 8 and above)
14:26:42.551: OBS 0.14.2 (windows)
14:26:42.551: ---------------------------------
14:26:42.565: ---------------------------------
14:26:42.565: audio settings reset:
14:26:42.565: samples per sec: 44100
14:26:42.565: speakers: 2
14:26:42.570: ---------------------------------
14:26:42.570: Initializing D3D11..
14:26:42.571: Available Video Adapters:
14:26:42.578: Adapter 1: Intel(R) HD Graphics
14:26:42.579: Dedicated VRAM: 33554432
14:26:42.579: Shared VRAM: 1711276032
14:26:42.580: output 1: pos={0, 0}, size={1366, 768}, attached=true
14:26:42.592: Loading up D3D11 on adapter Intel(R) HD Graphics (0)
14:26:42.602: D3D11 loaded sucessfully, feature level used: 41216
14:26:47.975: ---------------------------------
14:26:47.975: video settings reset:
14:26:47.975: base resolution: 1366x768
14:26:47.975: output resolution: 1092x614
14:26:47.975: fps: 30/1
14:26:47.975: format: NV12
14:26:47.980: ---------------------------------
14:26:47.983: Loading module: coreaudio-encoder.dll
14:26:47.985: [CoreAudio encoder]: Failed loading library 'CoreAudioToolbox.dll'
14:26:47.985: [CoreAudio encoder]: Couldn't load CoreAudio AAC encoder
14:26:47.985: ---------------------------------
14:26:47.986: Loading module: image-source.dll
14:26:47.988: ---------------------------------
14:26:47.989: Loading module: obs-ffmpeg.dll
14:26:47.991: LoadLibrary failed for 'nvEncodeAPI.dll', error: 126
14:26:47.991: ---------------------------------
14:26:47.992: Loading module: obs-filters.dll
14:26:47.993: ---------------------------------
14:26:47.994: Loading module: obs-outputs.dll
14:26:47.995: ---------------------------------
14:26:47.996: Loading module: obs-qsv11.dll
14:26:48.068: ---------------------------------
14:26:48.076: Loading module: obs-transitions.dll
14:26:48.076: ---------------------------------
14:26:48.077: Loading module: obs-x264.dll
14:26:48.078: ---------------------------------
14:26:48.079: Loading module: rtmp-services.dll
14:26:48.080: ---------------------------------
14:26:48.081: Loading module: text-freetype2.dll
14:26:48.086: ---------------------------------
14:26:48.090: Loading module: win-capture.dll
14:26:50.789: ---------------------------------
14:26:50.790: Loading module: win-decklink.dll
14:26:50.978: No blackmagic support
14:26:50.978: Failed to start search for DeckLink devices
14:26:50.978: ---------------------------------
14:26:50.979: Loading module: win-dshow.dll
14:26:50.985: ---------------------------------
14:26:50.988: Loading module: win-mf.dll
14:26:50.989: [Media Foundation encoder]: Adding Media Foundation AAC Encoder
14:26:50.991: ---------------------------------
14:26:50.992: Loading module: win-wasapi.dll
14:26:50.993: =====================================================================
14:26:50.994: output 'simple_stream' (rtmp_output) created
14:26:50.994: encoder 'simple_h264_stream' (obs_x264) created
14:26:50.994: AAC encoder bitrate mapping:
14:26:50.994: 32 kbit/s: 'FFmpeg Default AAC Encoder' (ffmpeg_aac)
14:26:50.994: 64 kbit/s: 'FFmpeg Default AAC Encoder' (ffmpeg_aac)
14:26:50.994: 96 kbit/s: 'Media Foundation AAC Encoder' (mf_aac)
14:26:50.994: 128 kbit/s: 'Media Foundation AAC Encoder' (mf_aac)
14:26:50.994: 160 kbit/s: 'Media Foundation AAC Encoder' (mf_aac)
14:26:50.994: 192 kbit/s: 'Media Foundation AAC Encoder' (mf_aac)
14:26:50.994: 224 kbit/s: 'FFmpeg Default AAC Encoder' (ffmpeg_aac)
14:26:50.994: 256 kbit/s: 'FFmpeg Default AAC Encoder' (ffmpeg_aac)
14:26:50.994: 288 kbit/s: 'FFmpeg Default AAC Encoder' (ffmpeg_aac)
14:26:50.994: 320 kbit/s: 'FFmpeg Default AAC Encoder' (ffmpeg_aac)
14:26:50.994: encoder 'simple_aac' (mf_aac) created
14:26:50.995: output 'simple_file_output' (ffmpeg_muxer) created
14:26:50.995: service 'default_service' (rtmp_common) created
14:26:50.999: All scene data cleared
14:26:50.999: ------------------------------------------------
14:26:51.265: WASAPI: Device 'Speakers (Apowersoft_AudioDevice)' initialized
14:26:51.265: source 'Desktop Audio' (wasapi_output_capture) created
14:26:51.325: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
14:26:51.361: WASAPI: Device 'Speakers / HP (IDT High Definition Audio CODEC)' initialized
14:26:51.361: source 'Audio Output Capture 1' (wasapi_output_capture) created
14:26:51.368: [WASAPISource::TryInitialize]:[Analog Audio In (USB2.0 Video Capture)] Failed to get mix format: 88890008
14:26:51.368: [WASAPISource::WASAPISource] Device 'default' not found. Waiting for device
14:26:51.368: source 'Audio Input Capture' (wasapi_input_capture) created
14:26:51.369: source 'Scene' (scene) created
14:26:51.370: source 'back' (image_source) created
14:26:51.432: WASAPI: Device 'Speakers / HP (IDT High Definition Audio CODEC)' initialized
14:26:51.433: source 'Audio Output Capture' (wasapi_output_capture) created
14:26:51.435: [WASAPISource::TryInitialize]:[Analog Audio In (USB2.0 Video Capture)] Failed to get mix format: 88890008
14:26:51.435: [WASAPISource::WASAPISource] Device '{0.0.1.00000000}.{e95f2ef1-5b7c-4e9c-9104-f074a3d064bb}' not found. Waiting for device
14:26:51.435: source 'Audio Input Capture 1' (wasapi_input_capture) created
14:26:51.436: source 'Video Capture Device 1' (dshow_input) created
14:26:51.519: adding 23 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
14:26:51.547: warning: deprecated pixel format used, make sure you did set range correctly
14:26:51.548: warning: Warning: data is not aligned! This can lead to a speedloss
14:26:51.602: adding 23 milliseconds of audio buffering, total audio buffering is now 69 milliseconds
14:26:51.626: == Profiler Results =============================
14:26:51.627: run_program_init: 9502.89 ms
14:26:51.627: ┣OBSApp::AppInit: 11.224 ms
14:26:51.627: ┃ ┗OBSApp::InitLocale: 4.54 ms
14:26:51.627: ┗OBSApp::OBSInit: 9402.96 ms
14:26:51.627: ┣obs_startup: 8.255 ms
14:26:51.627: ┗OBSBasic::OBSInit: 9069.81 ms
14:26:51.627: ┣OBSBasic::InitBasicConfig: 9.138 ms
14:26:51.627: ┣OBSBasic::ResetAudio: 1.324 ms
14:26:51.627: ┣OBSBasic::ResetVideo: 5413.63 ms
14:26:51.627: ┣OBSBasic::InitOBSCallbacks: 0.025 ms
14:26:51.627: ┣OBSBasic::InitHotkeys: 0.086 ms
14:26:51.627: ┣obs_load_all_modules: 3013.36 ms
14:26:51.627: ┃ ┣obs_init_module(coreaudio-encoder.dll): 1.412 ms
14:26:51.627: ┃ ┣obs_init_module(image-source.dll): 0.004 ms
14:26:51.627: ┃ ┣obs_init_module(obs-ffmpeg.dll): 1.36 ms
14:26:51.628: ┃ ┣obs_init_module(obs-filters.dll): 0.015 ms
14:26:51.628: ┃ ┣obs_init_module(obs-outputs.dll): 0.007 ms
14:26:51.628: ┃ ┣obs_init_module(obs-qsv11.dll): 70.892 ms
14:26:51.628: ┃ ┣obs_init_module(obs-transitions.dll): 0.012 ms
14:26:51.628: ┃ ┣obs_init_module(obs-x264.dll): 0.003 ms
14:26:51.628: ┃ ┣obs_init_module(rtmp-services.dll): 0.548 ms
14:26:51.628: ┃ ┣obs_init_module(text-freetype2.dll): 4.53 ms
14:26:51.628: ┃ ┣obs_init_module(win-capture.dll): 2698.1 ms
14:26:51.628: ┃ ┣obs_init_module(win-decklink.dll): 187.776 ms
14:26:51.628: ┃ ┣obs_init_module(win-dshow.dll): 5.196 ms
14:26:51.628: ┃ ┣obs_init_module(win-mf.dll): 2.563 ms
14:26:51.628: ┃ ┣obs_init_module(win-wasapi.dll): 0.014 ms
14:26:51.628: ┃ ┗reset_win32_symbol_paths: 0.957 ms
14:26:51.629: ┣OBSBasic::ResetOutputs: 1.235 ms
14:26:51.629: ┣OBSBasic::CreateHotkeys: 0.044 ms
14:26:51.629: ┣OBSBasic::InitService: 0.39 ms
14:26:51.629: ┣OBSBasic::InitPrimitives: 2.128 ms
14:26:51.629: ┗OBSBasic::Load: 505.28 ms
14:26:51.629: =================================================
14:26:51.752: Update check: last known remote version is 0.14.2
14:26:51.798: ---------------------------------
14:26:51.798: [DShow Device: 'Video Capture Device 1'] settings updated:
14:26:51.798: video device: Conexant Polaris Video Capture
14:26:51.798: video path: \\?\usb#vid_1f4d&pid_0102&mi_01#6&31956d8d&2&0001#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{9b365890-165f-11d0-a195-0020afd156e4}
14:26:51.798: resolution: 720x480
14:26:51.798: fps: 29.97 (interval: 333667)
14:26:51.798: format: UYVY
14:26:51.801: using video device audio: yes
14:26:51.801: sample rate: 48000
14:26:51.801: channels: 2
14:26:51.801: audio type: Capture
14:26:52.794: adding 23 milliseconds of audio buffering, total audio buffering is now 92 milliseconds
14:28:14.530: adding 23 milliseconds of audio buffering, total audio buffering is now 116 milliseconds
14:29:50.200: adding 69 milliseconds of audio buffering, total audio buffering is now 185 milliseconds ]

 

[Adrian Schofield]

Can you hear the audio if you playback the recording using VLC from videolan.org

 

[Sapiens]

- There are no streaming/recording attempts in the log file that you uploaded three copies of
- Your settings are totally inappropriate for your extremely underpowered hardware

 

[treypop]

another log