Question / Help No Longer Able to Stream, I know it's a driver issue but I don't know how to read the log file

Mickspad

New Member
Hello, I have been streaming for a while now but yesterday my ability to stream while using advanced settings on the output page won't allow me to stream. I am able when I am using simple settings but that disallows me from being able to record in a higher bitrate than I stream at. It said to check the log file and a lot of the issues I've checked the threads here for are specific drive issues but I don't know how to read the log file as it says multiple issues but I don't know which ones I have to fix. Also I am using x264 as you can see by the screen grab, and despite me having an AMD CPU and GPU, the only option available for streaming is x264, no other ones pop up when I hit the dropdown menu. Attached is my log file and any help anyone can give me would be greatly appreciated.

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  • 2020-04-29 15-14-28.txt
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vapeahoy

Member
15:14:28.623: Windows Version: 10.0 Build 18362 (release: 1903; revision: 778; 64-bit)
15:14:28.623: Running as administrator: false
15:14:28.623: Game DVR: On
15:14:29.004: output 0: pos={0, 0}, size={2560, 1440}, attached=true, refresh=60, name=MX27AQ
15:14:29.005: output 1: pos={-1920, 360}, size={1920, 1080}, attached=true, refresh=59, name=HD60 S
15:14:29.044: D3D11 GPU priority setup failed (not admin?)
15:14:46.274: Encoder ID 'amd_amf_h264' not found

some issues there. Uninstall/reinstall gpu driver and chipset.
 

Mickspad

New Member
15:14:28.623: Windows Version: 10.0 Build 18362 (release: 1903; revision: 778; 64-bit)
15:14:28.623: Running as administrator: false
15:14:28.623: Game DVR: On
15:14:29.004: output 0: pos={0, 0}, size={2560, 1440}, attached=true, refresh=60, name=MX27AQ
15:14:29.005: output 1: pos={-1920, 360}, size={1920, 1080}, attached=true, refresh=59, name=HD60 S
15:14:29.044: D3D11 GPU priority setup failed (not admin?)
15:14:46.274: Encoder ID 'amd_amf_h264' not found

some issues there. Uninstall/reinstall gpu driver and chipset.
I tried doing that, I just updated all my gpu drivers and the problem is still happening, like I said I can still stream on the simple options layout
 

Mickspad

New Member
Code:
15:14:29.652: [AMF] The detected AMF runtime is too old, please update your drivers.
15:14:29.652: [AMF] AMF Runtime is outdated.
15:14:29.706: [AMF] AMF Test failed due to one or more errors.
15:14:29.706: Failed to initialize module 'enc-amf.dll'
The AMF plugin thinks your AMD drivers are still out of date. Perhaps try https://obsproject.com/forum/resources/performing-a-clean-gpu-driver-installation.65/
Okay, I'm willing to try that, I'm just confused because it still allows me to stream just fine when the output mode is set to simple but not advanced even though their both using x264. Would uninstalling and reinstalling OBS be a potential solution? I'm just asking as that would be far easier than uninstalling GPU drivers. I did try updating OBS since I was running an older version but I admittedly didn't try uninstalling and reinstalling the program because I would lose all the work I did on my backgrounds, which wouldn't be a problem to replace if a fresh OBS install would potentially fix it.
 

R1CH

Forum Admin
Developer
Your output settings are actually trying to use the AMF encoder, but OBS can't find it. This is why the properties page is empty and x264 is the only option in the list. This is probably a bug with how the UI treats missing list items but the root cause is the missing AMF encoder.
 

vapeahoy

Member
Would uninstalling and reinstalling OBS be a potential solution?

I recommend Portable mode for OBS. This will also make it not use the local OBS settings files from directory under your user account, but instead it's own folder. Install chipset drivers first is a good idea on amd systems. for intel it shouldnt even be installed lol. then reboot and install gpu driver. All of this has been explained many times, use search function.
 

koala

Active Member
Instead of fiddling with portable mode, try to just create a new profile from within OBS: Menu Profile->New. A new profile starts with a fresh configuration, no remains from some older or missing stuff. Your scene and source configuration isn't changed by this.
 
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