Question / Help No Display UltraStudio Mini and MacBook Pro

[Jeremy Simmons]

Recently purchased the UltraStudio Mini Recorder. I can view the camera via BlackMagic Media Express and can also view the camera using Wirecast. But I only see a black screen using OBS. OBS sees the BlackMagic device and is listed as a Source. Any help would be greatly appreciated!

MacBook Pro using Sierra 10.12.4

Processor Name:Intel Core i5
Processor Speed:2.7 GHz
Intel Iris Graphics 6100

Log File:
https://gist.github.com/2c1f53c4ff44f7b90dc9207b43db4686

Thanks!

 

[Cris C]

Exact same issue here. I can view the camera via QT and a couple of other programs, just not OBS.
Let me know if you hear anything Jeremy and I'll do the same.

 

[Jason RISD]

For me, I couldn't see any image from the Mini Recorder in any program. With everything running, I launched OBS and randomly clicked the pulldown next to YUV settings - and an image appeared. I'm not sure if this is a "fix" per se, but I can only say that I had a hard time finding ANY advice on this problem so just start pushing buttons and see what happens.

This seems really lame on the part of blackmagic. I have a request in to their support. I'll update this thread if I learn anything else.

 

[Narcogen]

OBS supports a wide range of frame sizes, refresh rates, and color spaces. If you don't have those ALL set right in the video source settings, you won't get a picture.

I don't have an Ultra Studio but I did use OBS on MacOS with an Intensity Shuttle for quite awhile. You have to either use a default preset or know exactly what mode you want to use, or else you'll get a black screen.

 

[theBullringLive]

I can't get it to work by using the BMD source but I got it to work somewhat by adding a Video Captue Device and then drop down. Can only get 30 fps though

 

[Narcogen]

At what resolution?

 

[theBullringLive]

1080. Don't see why it won't get to 60fps. The hdmi out on the canon r800 is 1080i. You would think (at least I did) that the 2 would play well together. At 1080/30 the video gets jiggly when you pan the camera

 

[theBullringLive]

Hmmmm Just opened up BM Media Express and its showing my capture settings at 1080i 59.94 and absolutely no jigglies when panning

 

[Harold]

the ultrastudio mini only supports 1080i60, not 1080p60.
You'll probably see interlacing if you're running at i59.94