No Audio on OBS Recordings from PTZ Cam

drhino24

New Member
I have my PTZ Optics NDI 30x camera setup with a Senheiser MKE600 shotgun mic powered through our soundboard then output to the camera. We tested the camera multiple times with recordings and had perfect audio each time. We used the camera to record the board of ed meeting that night and all of the audio was gone from the recording. There are only three people with OBS downloaded and the capability to change anything in the building. Two are on PC Laptops and I am usually logged on through an iMac. One has not learned to use it yet and doesn't mess with it, one was recording that night, and the other is myself. The principal, who was recording that night, said he had input sound to OBS and even had to lower the monitor because he was getting an echo in the recording. All sources have sound to OBS loud and clear but when we record no sound shows up on the video. We had sound on the video that morning and something went wrong by the evening when we used it? Any suggestions would be greatly appreciated. I have been trying to find what happened and I can not get audio back on the recordings on any computer since this happened.
 

Lawrence_SoCal

Active Member
3 separate computers with OBS Studio? what are you doing manually to sync OBS Studio and related Operating System level Sources settings across those computers?

As for 'seeing' audio in OBS Studio from camera - in Advanced Audio Properties is option for Monitor and Output, maybe set to Monitor only (not output to stream/recording?)
 

drhino24

New Member
Currently, to make sure all the settings are the same I screen shot the settings and set everything the same though I am open to suggestions if you have a better one. We do not use the machines at the same time but all three of us use the camera for different purposes and usually at different times of the day. The principal will use the camera to live stream events, though we have not set up that feature yet until we can get past this issue. I use it as a studio camera for shooting concerts and plays in conjunction with the students who are running manual cameras on the ground to a live switcher for larger shows, and the BA uses it to record board of ed meetings once a month, which is where this issue showed up.

Thank you for your suggestion I re-checked the monitor settings, which were incorrect. I then re-checked all the connections again. One was loose and the phantom power was also turned off on the control board. The combination seems to have fixed the issue. I will get the rest of the machines updated asap. Not sure how I overlooked that several times but I am glad it was just a few small things. Ill am very new to these cameras so sorry for the simple rookie mistake and thank you for the help.
 

Lawrence_SoCal

Active Member
The OBS Studio settings file is readable txt, so you could probably get some standard content out of that into other computer easily enough (I haven't needed to do this, so don't know exact details, but I did look at the file at one time. You'll need to be careful obviously crossing operating systems)

Also, look into OBS Studio's Scene Collections Export/Import option, which will probably be of use
 

drhino24

New Member
Thank you I will look into that. Even if I can do that on the two administrators computers (PCs) that would be helpful. They don't need to mess with the settings of anything just need it to work and be controlled by their laptop. Any real video content work I do on the mac in the studio.
 

Lawrence_SoCal

Active Member
Your setup makes me think it will be 'fragile' [way too easy for inconsistency between setups, why something works in one place, not the other, etc...] Unless all 3 people of technically sophisticated and ok with completely different setups, and want/need different setups and capable of self-managing that setup... seems like trouble waiting to happen

If the Mac is the main machine, always in studio and available (ie, doesn't go home with you/someone), I'd be inclined to look into OBS Studio running on that (or a similar machine) and use WebSockets, and then use any of the number of ways to send OBS Studio websocket commands from other computers (laptops, in your case).
[Advanced Scene Switcher has a sophisticated Macro language and interface that could be used.. StreamDecks or similar, etc]
That way, there is only 1 OBS Studio setup that really counts/needs backing up.
 
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